Director of Laboratory Services

Bon Secours Mercy Health; Toledo (OH); On-site; USD 180,000 - 240,000; Full time

Job summary

Bon Secours Mercy Health is seeking a Director of Laboratory Services for the Toledo, OH market. The role oversees daily laboratory operations across assigned regional laboratories, ensuring compliance, quality, and efficient patient-focused services. The position requires a Bachelor's degree and MLS/MLT certification with 5+ years of leadership in a lab setting.

Masters in related field preferred. The incumbent will manage budgets, equipment, staff development, and cross-site collaboration

Qualifications

• Bachelor's degree required.
• MLS Medical Lab Scientist Certification or MLT Certification required (ASCP preferred).
• 5+ years of leadership experience in a laboratory environment preferred.

Responsibilities

• Provide visionary leadership and strategic oversight for regional laboratory services.
• Oversee budget planning, cost controls, and resource management.
• Ensure compliance with Joint Commission, CAP, and quality standards.
• Lead regional outreach and 24/7 hospital operations to grow lab revenue.
• Promote performance improvement and staff development across sites.

Skills

Leadership

Strategic planning

Communication

Cross-functional collaboration

Education

Bachelor's degree

MLS/MLT certification

Master's degree (preferred)

Job description

Director of Lab Services | St. Vincent Medical Center

Toledo, OH Market

The Director of Laboratory Services oversees all daily laboratory and compliance functions of the Bon Secours Mercy Health assigned region laboratory locations and other duties assigned. The Regional Director of Laboratory, with the direction of the Executive Director Laboratory Services, Regional COO and respective Lab Medical Directors, assumes the responsibility for the development of long term strategic and operational plans for all laboratory modalities at all sites: manages human, financial, and capital resources: collaboratively works with nurse managers, physicians, other professionals and staff to implement and evaluate standards of patient care and organizational standards: controls expenses and productivity for laboratory and grows net revenue for laboratory services: communicates regional operations, information and mission objectives to all staff; ensures proper education, training, and development of staff, availability of supplies, oversees quality improvement activities; and monitors job performance and competency.

Mission/Core Values:

It is expected that all of the duties and responsibilities of this position will be performed in a manner consistent with the Ministry’s Standards of Behavior (CARE; Compassion: seeks to understand, listen and explain; Advocate: is the voice for the vulnerable; Respect: demonstrates the highest regard for and welcomes all people; Excellence: commits to the highest standard of quality care, joyful service, and teamwork) and in a manner that reflects the core values of Mercy Health which are: Excellence, Human Dignity, Justice, Compassion, Sacredness of Life and Service. All supervisors and above are expected to model the organizational mission and values through their daily actions, decision making and priority setting. All supervisors and above are expected to develop, implement and monitor short- and long-range plans to meet or surpass standards consistent with the overall strategic plan.

Essential Job Functions

• Provides visionary leadership and strategic oversight to ensure the achievement of the BSMH mission and the living of its values by every member of the laboratory services, including exemplary patient and customer experience. Manages human, capital and supply expenses for the laboratory in a manner consistent with BSMH’s plan
• Provides planning, direction, and leadership to ensure regional outreach growth and competitiveness, effective 24-hour hospital operations; and effective outreach operations to grow net revenue for laboratory services
• Utilizes human, financial material and environmental resources consistent with stewardship values and the strategic objectives of the organization. Identifies success factors and determines strategies for achievement. Monitors and evaluates quality of care in collaboration with medical director, Executive Director, managers, Regional COO, and BSMH's quality improvement program, takes corrective action when needed.
• Develops, recommends, and administers department operating and capital expense budgets and ensures that department(s) operates within budget; identifies and implements appropriate cost-effective measures on a continuous basis. Recommends the acquisition, use and organization of available resources to ensure the provision of efficient laboratory services. Assumes responsibility for meeting stated financial goals. Responsible for ensuring a safe working environment that is in compliance with all safety standards and disaster plans.
• Promotes and initiates performance improvement activities. Provides reports, recommendations and action plans needed to meet goals, Joint Commission, CAP and other required standards and regulations.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Required

• Bachelors Degree
• MLS Medical Lab Scientist Certification or MLT Medical Laboratory Technician Certification by a nationally recognized certification agency (preferably ASCP)
• 5+ years experience in a leadership position in a laboratory tech environment

Preferred

• Masters, Education/Healthcare Administration or related field

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Aff…