Director of IT Quality Assurance

Burlington Coat Factory Whse. Corp.; New Jersey; On-site; USD 135,000 - 175,000; Full time

Benefits offered by this job

Associate discount

Flexible hours

Medical, dental & vision coverage

401(k) plan

Job summary

Burlington Stores, Inc. seeks a Director of IT Quality Assurance to lead a centralized QA/QE function across a multi-domain retail technology landscape.

The role governs enterprise QA standards, testing strategies, and tooling while aligning with delivery governance and business priorities. You will oversee enterprise automation, release quality, and vendor partnerships, guiding demand intake from PMO, Product, and Engineering to ensure quality outcomes and timely delivery.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or related field required; Master’s degree preferred.
• PMP, SAFe, ISTQB, Agile, DevOps, or related quality/technology certifications preferred.
• 10+ years of progressive QA, Quality Engineering, or technology delivery leadership experience, including 5+ years leading enterprise-scale QA organizations within retail or consumer-focused environments.

Responsibilities

• Define and execute enterprise QA/QE strategy; evolve toward modern quality engineering and automation-first practices.
• Establish enterprise QA standards, policies, methodologies, quality gates, testing strategies, tooling governance, metrics, and reporting.
• Own QA demand intake and prioritization; forecast capacity and oversee delivery with PMO, Product, Engineering, and Business stakeholders.
• Ensure consistent quality execution, automation adoption, CI/CD integration, integrated testing, and release readiness.
• Manage external QA/QE partner relationships, performance metrics, financial oversight, and executive reporting.

Skills

QA leadership

Agile SAFe

Executive communication

stakeholder management

quality engineering

Education

Bachelor's degree in IT/CS/Engineering/Business

Tools

Jira

Xray

Azure DevOps

Selenium

Playwright

API testing tools

CI/CD tooling

Job description

Position Overview The Director of IT Quality Assurance is responsible for leading and evolving Burlington’s centralized QA/QE function across a multi-domain retail technology landscape. This role establishes and governs enterprise QA standards, methodologies, tooling, release quality practices, and delivery governance while enabling scalable, domain-aligned quality execution across Merchandise, Stores, Supply Chain, Corporate Systems, and related technology functions. The role oversees centralized QA leadership and governance responsible for enterprise automation and release quality, and strategic partnership management with a mix of internal and external quality assurance resources. The Director owns QA demand management from intake through delivery completion and ensures quality engineering services align with business priorities, delivery timelines, and enterprise standards.

Day in the Life

QA Strategy, Leadership, and Operating Model: Define and execute the enterprise QA/QE strategy; lead transformation toward modern quality engineering, automation-first practices, and measurable delivery outcomes.

Centralized Quality Governance and Standards: Establish enterprise QA standards, policies, methodologies, quality gates, test strategies, tooling governance, metrics, compliance alignment, and reporting practices.

Demand Management and Delivery Oversight: Own QA demand intake and prioritization; partner with PMO, Product, Engineering, and Business stakeholders to forecast capacity, coordinate staffing, oversee execution, and manage delivery risks.

Domain QA, Automation, and Release Quality Leadership: Ensure consistent quality execution, automation adoption, CI/CD integration, integrated testing, and release readiness.

Vendor and Executive Stakeholder Management: Manage external QA/QE partner relationships, performance expectations, service metrics, financial oversight, executive reporting, and strategic stakeholder alignment.

Education

Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or related field required; Master’s degree preferred.

Licenses/Certification/Registration

PMP, SAFe, ISTQB, Agile, DevOps, or related quality/technology certifications preferred.

Experience

10+ years of progressive QA, Quality Engineering, or technology delivery leadership experience, including 5+ years leading enterprise-scale QA organizations within retail or consumer-focused environments.

Skills and Abilities

Deep understanding of modern QA, Quality Engineering, Agile, Scrum, SAFe, DevOps, SDLC, and release management practices. Experience establishing enterprise QA standards, test strategies, quality gates, defect management, traceability, test management, and release readiness processes. Knowledge of QA tooling and automation platforms such as Jira, Xray, Azure DevOps, Selenium, Playwright, API testing tools, performance testing tools, and CI/CD quality integration. Strong retail technology knowledge across POS, merchandising, supply chain, inventory, loyalty, omnichannel, corporate systems, cloud, API, data, and integration testing strategies. Executive communication, stakeholder management, vendor/SI partnership management, financial oversight, organizational design, coaching, analytical reporting, and continuous improvement capabilities.

Eligibility/Compliance

Burlington Stores is not able to provide visa sponsorship for this position. Candidates must be legally authorized to work in the United States without sponsorship by the company.

Employer Culture & Benefits

• Come join our team.
• You’re going to like it here!
• You will enjoy competitive wages, flexible hours, and an associate discount.
• Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance.
• Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan.
• We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.
• Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Compensation Range: $135,000.00 - $175,000.00

Company Overview

For over half a century, Burlington have been delivering value to our customers, associates and our communities. With our any day low prices on top brand name merchandise for the entire family and home, combined with our dedication to our thousands of associates nationwide and our ability to make an impact in the communities where we live and work, Burlington is proud to be an award-winning off-price retailer.

Application Code

#LI-JL2