Director of IT - Enterprise Project Management Office (EPMO)

Advocate Health; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Advocate Health in Charlotte, NC, seeks an experienced IT governance and PMO leader to drive standardized processes, budgeting, and project prioritization across the IT portfolio. Travel may be required as needed to support programs.

The role defines and enforces PMI and Agile practices, ensures defined business requirements and benefits, and leads the EPMO to optimize resources and outcomes for the organization.

Qualifications

• Bachelor's degree in Business, Information Technology or related field.
• 10 years of experience in Information Systems and project management, including 5 years of management.
• Familiarity with PMI and Agile frameworks.

Responsibilities

• Enhance IT Governance processes with a formal intake process and assist in prioritization.
• Develop, implement, monitor, and ensure compliance of budgets across all areas of responsibility.
• Define and maintain PMO standards using PMI and Agile guidelines; ensure well-defined business requirements and costs.
• Provide leadership to ensure EPMO members meet organizational goals; invest in tools, processes, and people to govern portfolio, risk reviews, and controls.
• Prioritize all application and interface projects; monitor plans and ensure on-budget delivery within time constraints.
• Develop key KPIs and measurement tools to track department activity; report to management.
• Lead implementation, training and support to operationalize change management.
• Design and direct teams; coach, set expectations, and manage performance.
• May develop operating and capital budgets within approved objectives.

Skills

Leadership

IT Governance

PMO Management

PM Standards

Agile Methodologies

Budgeting

Stakeholder Mgmt

Change Management

Team Leadership

Education

Bachelor's in Business/IT or related field

Job description

Major Responsibilities:

• Responsible for enhancing IT Governance processes to include a formalized intake process, as well as assist in prioritization. Responsible for the development, implementation, monitoring, and compliance of the personnel, supply/expense, and capital equipment budgets for all areas of responsibility.
• Defines and maintains standards for the project management office team using industry standards, such as Project Management Institute (PMI) and Agile guidelines, quality standards and company requirements to identify, plan, and implement projects in a manner that introduces economies of repetition, and meets financial expectations established at project start. Defines and develops IT program, project, and business analysis best practices, processes, and policy. Ensures new project requests have well defined business requirements and a clear definition of expected functionality provided, business benefits delivered, and expected costs.
• Provides leadership to ensure all members of the EPMO are successfully achieving organizational goals and objectives. Ensures the proper investments in tools, processes and people to govern project portfolio, risk reviews, document controls, and project management/business analysis training.
• Responsible for the prioritization of all application and interface related projects presented for review. Monitors compliance with project plans, ensures ownership of projects, and develops measures for maximization of projected benefits. Ensures that project plans are executed within cost and time constraints to meet requirements.
• Develops key process indicators and other quantifiable measurement tools to track results of department activities and regularly reports to management.
• Ensures that the implementation, training and support associated with designated systems are accomplished in a manner that operationalizes cultural and organizational change management processes and facilitates.
• Provides consistent and timely feedback to senior leaders for all projects/programs under the direction of the EPMO area, which includes a formal reporting process, consistent review of planned deliverables for each project/program team and evaluation of process improvements for increased efficiency.
• Designs and directs the work of the team(s). Selects, coaches, and develops team(s). Sets clear expectations to inspire and motivate the team. Manages performance by recognizing achievement, providing feedback, and administering progressive discipline when necessary.
• May develop and/or recommend operating and capital budgets and controls expenditures within approved budget objectives.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

Licensure, Registration, and/or Certification Required:

• None

Education Required:

• Bachelor degree in Business, Information Technology or related field.

Experience Required:

• 10 years of experience in Information Systems and project management. Includes 5 years of management experience.

Knowledge, Skills & Abilities Required:

• Progressive leadership in technology, project/program management, consulting, and/or business management
• Professional Project, Program Management, and Portfolio Management
• System Development Life Cycle and Business Analysis
• Waterfall and Agile Techniques
• Strategic Planning and Portfolio Management
• Business Process Improvement and Integration
• Vendor Management and Vendor Relations
• Mergers/Acquisitions and Cross-Functional Team Leadership

Physical Requirements and Working Conditions:

• This position requires travel, therefore, will be exposed to weather and road conditions.
• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.

Preferred Job Requirements

• PMP Certification Preferred

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties