Director of Internship Training

Where Kids Thrive; Cherry Hill Township (NJ); Hybrid; USD 90,000 - 130,000; Full time

Job summary

The Thrive Network seeks a Director of Internship Training to lead internship, practicum, and clinical training programs on-site three days per week, with two remote days. You will supervise interns and support staff, manage university partnerships, and ensure training quality while maintaining client care obligations.

Responsibilities include program development, recruitment, evaluation, and ensuring compliance with licensing and organizational standards.

Qualifications

• Master's degree in social work, counseling, marriage and family therapy, or a related field.
• Active, unrestricted New Jersey independent clinical license (LCSW, LPC, or LMFT), with approved-supervisor status as required by the applicable licensing board.
• Experience supervising interns or pre-licensed clinicians.
• Reliable transportation to the assigned office.

Responsibilities

• Lead internship and practicum programs; set program standards, policies, procedures, and expectations.
• Grow program capacity to 15–20 active interns and monitor intern caseloads; target 8–10 billable hours per intern per week.
• Provide direct clinical supervision to interns and supervise staff; coordinate supervision assignments and address concerns.
• Recruitment and placement: build relationships with colleges and universities and interview/select interns.
• Maintain university partnerships; manageaffiliation agreements and monitor program KPIs.
• Oversee evaluation procedures, including midterm and final evaluations, and ensure timely documentation.

Job description

Director of Internship Training – Job Description (3 Days On-Site)

The Thrive Network

• Reports to: Executive Director
• Direct reports: Interns, trainees, internship support staff, and assigned supervisors
• Employment status: Full-time, salaried, exempt
• Direct client-facing hours: Minimum of 18 hours per week, in addition to director responsibilities
• On-site requirement: 3 days per week at an assigned Thrive office; otherwise remote

Position Summary

The Director of Internship Training leads Thrive's internship, practicum, and clinical training programs. The Director provides direct client care and clinical supervision while owning the full internship program: recruitment, placement, training, supervision, evaluation, university relationships, and program growth.

The Director serves as Thrive's primary contact for academic institutions and is accountable for growing the program's capacity and intern productivity while keeping training and supervision quality high. A regular in-office presence keeps the Director available to interns, support staff, and supervisors.

Work Location

The Director works on-site 3 days per week at an assigned Thrive office ([Cherry Hill / Clementon]). Specific days are set with the Executive Director and should include days when interns are scheduled on-site for supervision, trainings, and orientation. The remaining 2 days may be worked remotely, including client sessions through Thrive's telehealth platform. Required work travel within New Jersey and Pennsylvania is covered by salary; travel outside those states is reimbursed under Thrive's travel policy.

Essential Responsibilities

Direct Client Care

• Maintain a minimum of 18 direct client-facing hours per week, in addition to director responsibilities.
• Complete timely, compliant documentation for all direct client services.

Internship Program Leadership

• Lead and manage Thrive's internship and practicum programs.
• Set program standards, policies, procedures, and expectations.
• Grow program capacity, with a target of 15 to 20 active interns.
• Monitor intern caseloads and billable hours, with a target of 8 to 10 billable hours per intern per week.
• Ensure the program meets organizational, academic, and licensing-board requirements.

Clinical Supervision

• Provide direct clinical supervision to interns and trainees as assigned, including in-person supervision on office days.
• Coordinate supervision assignments and monitor the quality of supervision provided by other supervisors.
• Address clinical or professional concerns involving interns.

Support Staff Management

• Supervise internship support staff who assist with scheduling, onboarding, documentation tracking, and university paperwork.
• Set expectations, evaluate performance, and provide coaching and feedback.

Training and Education

• Develop and lead intern orientation and required trainings.
• Ensure interns are trained in ethics, documentation, confidentiality, clinical practice, billing standards, and Thrive policies.
• Develop educational materials and identify additional training needs.

Recruitment and Placement

• Build relationships with colleges and universities and lead intern recruitment.
• Interview and select interns, and match them with supervisors and clinical opportunities.
• Build intern caseloads with the Director of Outpatient Services and the Director of School Services.

Evaluation and Performance

• Maintain standardized intern evaluation procedures, including midterm and final evaluations.
• Monitor intern progress and develop improvement plans when needed.
• Communicate significant concerns to university personnel.

University Partnerships and Program Improvement

• Serve as Thrive's primary contact for academic programs and maintain affiliation agreements.
• Collect feedback from interns and supervisors, track program KPIs, and recommend improvements.
• Identify interns who are strong candidates for full-time hire, and support their transition to staff roles.

Authority and Accountability

The Director of Internship Training is accountable for direct client care, intern recruitment, placement, training, supervision, evaluation, intern productivity, university relationships, and program outcomes. The Director owns the overall internship program, even when other clinicians provide day-to-day supervision to individual interns, and escalates matters requiring executive-level action.

Key Performance Indicators

• Direct client-facing hours (minimum 18 per week)
• Adherence to the 3-day in-office schedule
• Number of active interns (target 15 to 20)
• Average weekly billable hours per intern (target 8 to 10)
• Internship placement and completion rates
• Intern-to-staff hire rate
• University partnerships
• Intern and supervisor satisfaction
• Training, supervision, and evaluation completion
• Documentation compliance for intern caseloads
• Timely resolution of intern concerns

Required Competencies

• Clinical supervision, direct clinical practice, internship and practicum administration, clinical training, staff supervision, teaching and mentoring, program development, university relationship management, performance evaluation, leadership, communication, and organization.

Qualifications

• Master's degree in social work, counseling, marriage and family therapy, or a related field.
• Active, unrestricted New Jersey independent clinical license (LCSW, LPC, or LMFT), with approved-supervisor status as required by the applicable licensing board.
• Experience supervising interns or pre-licensed clinicians.
• Reliable transportation to the assigned office.