Director of Internal Communications

Niagara Bottling, LLC; Diamond Bar (CA); On-site; USD 184,000 - 266,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Education reimbursement

Job summary

Niagara Bottling is seeking a Director of Internal Communications to drive strategic internal communications and Team Member engagement across a fast-paced, matrixed organization. You will counsel senior leaders, shape messaging, and lead multi-channel programs that elevate business priorities and strengthen trust among employees.

This role requires a strong storytelling background, collaboration across regions, and the ability to manage complex programs from design through measurement,

Qualifications

• Essential degree in communications or related field with extensive senior-leader collaboration.
• Experience designing internal communications, engagement strategies and change management.
• Strong writing, editing, and storytelling skills with audience awareness.
• Proven ability to manage projects end-to-end and coordinate cross-functional teams.

Responsibilities

• Develop and implement internal communications strategies to advance business priorities.
• Lead multi-channel programs to elevate leadership visibility and engagement.
• Plan and execute internal meetings, town halls, and leadership sessions.
• Create stories, newsletters and content calendars; track impact and outcomes.
• Provide strategic communications counsel to senior leaders and stakeholders.
• Operationalize best-in-class communications across Niagara.

Skills

Strategic communication

Employee engagement

Storytelling

Cross-functional collaboration

Change management

Leadership

Project management

Public speaking

Written communication

Budget oversight

Education

Bachelor's degree in Communications, Business Administration, or Marketing

Master's degree in Communications, Business Administration, or Marketing

Tools

Microsoft Word

Viva Engage

Excel

Outlook

PowerPoint

Job description

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members.

Director of Internal Communications

As Director of Internal Communications on the Communications and PR team, you’ll drive strategic internal communication and Team Member (employee) engagement initiatives that elevate business priorities, support change management, and amplify leadership voices through a diverse set of internal channels and audiences. In this highly-visible role, you excel in a fast-paced matrixed environment and collaborate effectively across multiple teams and regions to develop communication strategies that strengthen employee engagement and deepen trust in the company. As a key leader within the organization, you will provide timely, strategic communications counsel to senior leaders and stakeholders at all levels, ensuring alignment, messaging clarity, and consistency in communications efforts.

A strong passion for storytelling, culture, and engagement is essential, as this role plays a critical part in bringing the company’s values to life for Team Members, ensuring they understand business priorities, their impact, and how each individual contributes to the organization’s success.

Essential Functions

• Working closely as a trusted expert with cross-functional teams to develop and implement internal communications strategies to advance business priorities, elevate leadership visibility and strengthen engagement across the organization.
• Building and driving a multi-channel thought leadership and strategic communications platform that amplifies senior leaders’ visibility and influence.
• Leading the planning, content and execution of internal company meetings and high-visibility stakeholder engagements, including leadership sessions, plant tours, town halls, and speaking opportunities.
• Effectively leveraging a diverse range of communication platforms and mediums: including digital, social, owned channels, and emerging technologies with tailored messaging and stories to reach, inform, and influence internal audiences.
• Developing frameworks, tools, and training that enable consistent, clear, and effective communication internally.
• Ensuring internal communications channels are dynamic, inclusive, and responsive to Team Member needs facilitating open dialogue and continuous learning.
• Creating and managing internal stories, articles, newsletters, and communications, overseeing content calendars to ensure timely delivery across multiple channels, and tracking results to measure impact.
• Playing a key leadership role in operationalizing best-in-class communications at Niagara.

Knowledge & Skills - Essential

Essential Bachelor’s degree and a preferred minimum of 10 years of advanced experience in consulting and working with senior leaders in the design, development, and execution of internal communications and engagement strategies and initiatives.

Skilled in developing and executing internal engagement campaigns through close collaboration with multiple teams, with strong writing, editing, and storytelling skills and a keen understanding of tone, voice, and audience.

Experience managing projects and programs end-to-end, from strategy and design through delivery and measurement of results.

Excellent communication and facilitation skills with a proven track record of building strong relationships with senior stakeholders.

Demonstrated ability to think strategically, effectively manage time, prioritize tasks, work independently, and maintain confidentiality.

Proven expertise in social and digital platforms, agency management and budget oversight.

Proficiency with Microsoft Office applications (Word, Viva Engage, Excel, Outlook, PowerPoint).

Qualifications

Minimum Qualifications:

• 10+ Years – Experience in Field or similar manufacturing environment
• 10+ Years – Experience in Position
• 10+ Years – Experience managing people/projects
• *experience may include a combination of work experience and education

Competencies

This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:

• Lead Like an Owner
• Makes safety the number one priority
• Keeps alert for safety issues and escalates immediately
• Effectively prioritizes tasks based on department goals
• Shows respect to others and confronts interpersonal issues directly
• Prioritizes resolution of customer issues effectively
• Responds promptly and honors commitments to internal and external customers
• InnovACT
• Makes recommendations to continuously improve policies, methods, procedures, and/or products
• Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances
• Increases performance through greater efficiency
• Find a Way
• Seeks to develop technical knowledge through learning from other experts
• Understands interdepartmental impact of individual decisions and actions
• Seeks solutions rather than placing blame
• Empowered to be Great
• Consistently looks for ways to improve one’s self through growth and development opportunities
• Communicates clearly and promptly up, down, and across
• Communicates effectively to manage expectations

Education

Minimum Required: Bachelor's Degree in Communications, Business Administration, or Marketing

Preferred: Master's Degree in Communications, Business Administration, or Marketing

Certification/License

Required: N/A

Preferred: N/A

Foreign Language

Required: None

Preferred: None

Typical Compensation Range

Pay Rate Type: Salary $183,646.35 - $266,286.99 / Yearly Bonus Target: 20%

Annual Benefits

• Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.
• Paid Time Off for holidays, sick time, and vacation time
• Paid parental and caregiver leaves
• Medical, including virtual care options
• Dental
• Vision
• 401(k) with company match
• Health Savings Account with company match
• Flexible Spending Accounts
• Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
• Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
• Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
• Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
• Tuition reimbursement, college savings plan and scholarship opportunities
• And more!

https://careers.niagarawater.com/us/en/benefits

Additional Information

* *Los Angeles County applicants only**

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.

Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant’s résumé will become the property of Niagara Bottling, LLC.

Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.

Niagara Bottling, LLC has been family owned and operated since 1963.

Niagara is a leading bottled water manufacturer in the U.S., supplying major retailers across the nation.

With incredible growth over the past several years, the career possibilities at Niagara are endless!

Niagara’s culture is fast-paced, innovative and intensely collaborative. Our Team Members are passionate, driven and always find a way to get the job done. We work hard and play hard while staying true to our family atmosphere. From competitive benefits and retirement options to educational reimbursements, ongoing training courses and exciting career advancement opportunities, at Niagara we truly take care of our Team Members.

Niagara Bottling LLC is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.