Director of Institutional Research & Strategic Analytics

Palmer Theological Seminary of Eastern University; Saint Davids (PA); On-site; USD 100,000 - 140,000; Full time

Job summary

Palmer Theological Seminary of Eastern University seeks a Director of Institutional Research to lead its institutional research and mandated reporting functions. The role partners with the VP for Strategy and Effectiveness to ensure reliable data supports assessment, planning, and continuous improvement across the university.

The Director will supervise the IR team, manage budgets and tools, and coordinate with academic and administrative offices on data quality, equity, and benchmarking.

Qualifications

• Master’s degree in higher education, social or behavioral sciences, statistics, data analytics, or a related field with substantial preparation in research methods and quantitative analysis.
• At least five years of progressively responsible experience in institutional research, reporting, or decision support, including IPEDS or comparable mandated reporting.
• Experience supervising staff, managing complex projects, and coordinating work across academic and administrative areas.
• Experience with Workday or a comparable student information system, Qualtrics or a comparable survey platform, and Tableau or Power BI.

Responsibilities

• Provide strategic and operational leadership for the university’s institutional research and required reporting functions.
• Direct accurate, timely reporting to federal/state agencies, accreditors, and other recipients; serve as IPEDS Keyholder and coordinate data submissions.
• Lead IR team, establish reporting standards, and promote responsible data use.
• Design and conduct research on enrollment, persistence, outcomes, and program performance using appropriate methods.
• Promote data governance, data literacy, and collaboration across offices to improve data quality and reporting consistency.

Skills

SQL

Statistical analysis

Data visualization

Written & verbal communication

Education

Master’s degree in higher education, social/behavioral sciences, statistics, data analytics, or related field

Tools

Tableau

Power BI

Workday

Qualtrics

Job description

Palmer Theological Seminary of Eastern University seeks a Director of Institutional Research to lead its institutional research and mandated reporting functions. The role partners with the VP for Strategy and Effectiveness to ensure reliable data supports assessment, planning, and continuous improvement across the university.

The Director will supervise the IR team, manage budgets and tools, and coordinate with academic and administrative offices on data quality, equity, and benchmarking.