Director of Infrastructure Engineering – Cloud & SRE

Otter.ai; Mountain View (CA); On-site; USD 244,000 - 313,000; Full time

Job summary

Otter.ai is seeking a Director of Engineering, Infrastructure to lead the teams powering our products at scale. This leader will own cloud infrastructure, CI/CD, DevOps, site reliability practices, and production operations.

This is a hands-on, high-impact leadership role for someone who can set infrastructure strategy while going deep on critical technical and operational challenges. You will partner closely with Product, Product Engineering, AI/ML, Security, and Finance to deliver a platform

Qualifications

• Bachelor's degree in Computer Science or related field.
• 10+ years of software development or engineering experience, including 4+ years of engineering management.
• Significant experience leading infrastructure, DevOps, SRE, or platform teams for production systems at scale.
• Deep experience designing and operating highly available distributed systems.
• Strong knowledge of AWS, Kubernetes/EKS, Terraform, and cloud-native infra.

Responsibilities

• Own the architecture and operation of cloud, compute, networking, database, production, and AI inference infrastructure.
• Translate plans into infrastructure roadmaps, staffing, and investment decisions.
• Ensure production infrastructure is reliable, scalable, secure, and cost-efficient.
• Establish metrics, standards, observability, and accountability; surface risks proactively.
• Improve developer velocity through automation, CI/CD, and self-service tooling.
• Strengthen incident response, disaster recovery, and business continuity.

Skills

AWS

Kubernetes

Terraform

CI/CD

SRE/Production

Python

Distributed systems

Leadership

Cost optimization

Security/compliance

Education

Bachelor's degree in Computer Science or related field

Tools

Terraform

Docker

Kubernetes

Monitoring

Job description

Otter.ai is seeking a Director of Engineering, Infrastructure to lead the teams powering our products at scale. This leader will own cloud infrastructure, CI/CD, DevOps, site reliability practices, and production operations.

This is a hands-on, high-impact leadership role for someone who can set infrastructure strategy while going deep on critical technical and operational challenges. You will partner closely with Product, Product Engineering, AI/ML, Security, and Finance to deliver a platform