Director of Information Technology (U)

City of San Bernardino; California (MO); On-site; USD 140,000 - 180,000; Full time

Job summary

The City of San Bernardino is seeking a Director of Information Technology (U) to provide strategic leadership, guide technology investments, and align department operations with the City Manager's goals. The role focuses on planning, organizing, directing, and managing City IT activities to solve operational needs through technology.

The ideal candidate will have a bachelor's degree in MIS/CS/BA or related field, at least ten years of IT experience with four in management, and proven ability to

Qualifications

• Bachelor's degree in management information systems, computer science, business administration, or a closely related field.
• At least ten (10) years of progressively responsible information technology experience, at least four (4) in a management capacity.
• Experience in a governmental setting is preferred.

Responsibilities

• Oversees departmental operations, personnel, budgets, technology investments, policies, and long-range strategic planning.
• Directs Citywide technology leadership, services, and support to ensure secure, reliable operations across City departments.
• Manages information systems, GIS, infrastructure, and cybersecurity to address operational needs and challenges.
• Leads customer and technology support, ensuring responsive services across departments.

Skills

Leadership

Team-building

Strategic planning

Problem-solving

Communication

Education

Bachelor's degree in MIS/CS/BA or related field

Job description

Shape San Bernardino’s Future!

Are you a dynamic leader and excellent communicator with a background in Information Technology or a related field who is ready to make a meaningful impact? The City of San Bernardino is seeking a Director of Information Technology (U) interested in planning, organizing, directing and managing the activities and operations of the Information Technology Department by providing expert professional assistance and guidance to the City Manager and departments on technology strategy, long-term technology initiatives and investments and uses of technology to solve operational needs and problems.

As a future member of our team, you’ll be joining a city with deep roots, cultural diversity, and exciting momentum. Located in the heart of Southern California’s Inland Empire, San Bernardino is the county seat and largest city in San Bernardino County, home to more than 222,000 residents. Its rich history - shaped by Native American, Mexican, and Spanish influences - continues to inspire the city’s evolving identity.

San Bernardino offers access to major transit corridors, natural beauty, and a wide range of housing and lifestyle options. It’s a place where public service careers are supported by a strong sense of community and purpose — and where motivated professionals can grow, contribute, and be part of something meaningful.

The Information Technology Department provides Citywide technology leadership, services, and support to ensure secure, reliable, and efficient operations across all City departments. The Department provides expert professional assistance and guidance to the City Manager and departments on technology strategy, long-term initiatives and investments, and the use of technology to address operational needs and challenges. Key areas of responsibility include business and public safety applications, network and telecommunications infrastructure, cybersecurity and data management, Geographic Information Systems (GIS), and centralized technical support.

The Director of Information Technology (U) is a key member of the City’s Executive Leadership Team, providing strategic leadership and direction for the City’s technology operations and initiatives. The Director oversees the Information Technology Department and ensures the delivery of secure, reliable, and effective technology services that support Citywide operations. Key areas of responsibility include:

• Administration & Strategy: Oversees departmental operations, personnel, budgets, technology investments, policies, and long-range strategic planning. Advises City leadership on technology initiatives, emerging trends, and policy matters.
• Information Systems & GIS: Directs the development, implementation, and support of Citywide business applications, public safety systems, enterprise databases, and specialized GIS services.
• Infrastructure & Telecommunications: Oversees City networks, computer systems, hardware, software, data communications, and telecommunications services while establishing technology standards and evaluating major system investments.
• Cybersecurity & Business Continuity: Directs information security, data management, system reliability, backup, disaster recovery, and related policies and standards to protect City systems and information.
• Customer & Technology Support: Oversees centralized help desk, system maintenance, technical support, and user training services to ensure responsive and effective technology support across City departments.

STARTING SALARY WILL BE EVALUATED BASED ON EDUCATION AND/OR EXPERIENCE, AND INTERNAL EQUITY.

The Ideal Candidate:

The ideal candidate for Director of Information Technology (U) is a strategic and collaborative leader with a strong administrative background and extensive knowledge of information technology systems. They will bring a clear vision for the department, and a demonstrated ability to successfully deliver complex technology projects on schedule.

Key qualities include:

• Strong leadership and team-building skills
• Ability to manage multiple priorities while exercising sound independent judgment
• Flexibility to adapt to changing priorities
• Ability to break down organizational silos and foster teamwork, creativity, and accountability
• Strong analytical, strategic planning, and problem-solving capabilities
• Ability to partner effectively with department heads to support Citywide service delivery
• Skilled in building partnerships with internal teams, elected officials, and community stakeholders

Education and Experience:

Bachelor’s degree in management information systems, computer science, business administration, or a closely related field; and at least ten (10) years of progressively responsible information technology experience, at least four (4) of which were in a management capacity; or an equivalent combination of education, training and experience. Experience in a governmental setting is preferred.

Licenses, Certifications, and Equipment:

A valid California driver’s license is required.

Physical Requirements and Work Environment:

Employees work under typical office conditions, and the noise level is usually quiet. While performing the duties of this job, the employee is regularly required to sit, talk, or hear, both in person and by telephone, use hands to manipulate, handle, and feel computers and standard business equipment, and reach with hands and arms. The employee is frequently required to stand and walk. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Knowledge of:

• Principles, practices, and techniques of information systems management.
• Operating principles, parameters, methods, practices, and limitations of mainframe, server, desktop, mobile, and networking systems.
• Principles and practices of data management and administration.
• Methods and techniques of project management as applied to computer systems development and installation.
• Systems analysis methods and techniques.
• Principles, methods, and techniques applicable to long-range and strategic technology planning.
• City operations, functions and associated information systems and technology issues.
• Principles and practices of public administration, including budgeting, contracting, purchasing, and maintaining public records.
• Research methods and statistical analysis techniques.
• Organization and functions of an elected City Council.
• Principles and practices of effective management and supervision.
• Federal, state, and local laws, regulations, and court decisions applicable to assigned areas of responsibility.
• Methods and techniques of evaluating computer hardware and software including cost/benefit analysis and systems simulation.
• Principles, practices, and emerging technologies for voice/data/video communications.
• Principles and practices of effective management and supervision.
• Principles and practices of sound business communication.
• City human resources policies and procedures, Civil Service Rules, and labor contract provisions.
• Principles and practices of sound business communication.

Skill in:

• Planning, directing, managing, coordinating, and integrating the work of staff engaged in managing systems development, telecommunications, administration, and computer operations programs and services.
• Identifying information management issues and opportunities, analyzing problems and alternatives, and developing sound conclusions and recommendations.
• Assessing user department technology requirements, setting priorities, and allocating resources to meet needs most effectively in a timely manner.
• Evaluating programs and making recommendations for improvement.
• Evaluating complex technology and strategies and make sound, prudent recommendations that maximize return on investment.
• Understanding, interpreting, explaining, and applying City, state, and federal policy, law, regulation, and court decisions applicable to areas of responsibility.
• Preparing clear, concise, and comprehensive correspondence, reports, studies, and other written materials.
• Exercising sound, expert independent judgment within general policy guidelines.
• Representing the City effectively in meetings on a variety of technology issues.
• Exercising tact and diplomacy in dealing with sensitive and complex issues and situations.
• Maintaining the confidentiality of highly-sensitive information.
• Establishing and maintaining effective working relationships.

Successful candidates shall be required to:

• Pass a reference and background check including degree verification and/or Credit Check. References will not be contacted until mutual interest has been established.
• Pass a pre-employment medical exam, which may include a Tuberculosis (TB) Exam, and/or Drug screen.

E-Verify Participation

The City of San Bernardino participates in the E-Verify program. In compliance with federal law, all employers are required to verify the identity and employment eligibility of individuals hired to work in the United States.

Accordingly, the City will provide information from each new employee’s Form I-9 to the U.S. Department of Homeland Security and the Social Security Administration to confirm authorization to work in the United States.

For more information about E-Verify, please visit the U.S. Citizenship and Immigration Services website at www.uscis.gov

Disclaimers

The City of San Bernardino is an Equal Employment Opportunity Employer.

The City follows a nepotism policy, which may impact hiring decisions if an applicant has relatives currently employed by the City.

In compliance with the Americans with Disabilities Act (ADA), the City provides reasonable accommodations for individuals with disabilities. Each request is evaluated on a case-by-case basis. To request an accommodation, please contact the Human Resources Department directly at [phone].

This bulletin is intended for informational purposes only and does not constitute a contract, expressed or implied. Its contents may be modified or withdrawn without prior notice.

For questions regarding this recruitment, contact Human Resources at [phone]. Additional information is available at www.sbcity.org.