Director of Information Technology & Industrial Systems – Direct Hire Opportunity – 150K-Executive/Director Level Knowledge
Location: Osceola, Arkansas
Reports To: General Manager / Executive Leadership
Employment: Full-Time, On-Site- They do allow some days to be able to work from home. Approved by GM
Position Summary
Marathon Staffing is seeking an experienced Director of Information Technology & Industrial Systems to lead corporate IT, manufacturing technology, and the integration of ERP, MES, material-handling, automation, and plant systems.
Based at our steel processing operation in Osceola, Arkansas, this hands-on leadership role requires comfort in both office and manufacturing environments. The successful candidate need not be a full-time PLC programmer but must understand industrial controls, manufacturing networks, and systems integration well enough to troubleshoot issues and manage software, automation, and equipment vendors.
Primary Responsibilities
Manufacturing Systems & Integration
- Own integration among ERP, MES, plant automation, and manufacturing equipment.
- Manage communication among Eniteo ERP, Rodeo MES, Janus Automation systems, and associated equipment.
- Troubleshoot APIs, databases, network communications, and system interfaces.
- Ensure reliable movement of production orders, coil and material data, inventory transactions, production results, quality information, and related records.
- Coordinate software vendors, controls integrators, and equipment manufacturers during implementation and troubleshooting.
- Establish procedures for diagnosing system and communication failures.
- Document interfaces, data flows, IP addresses, network architecture, and system dependencies.
- Support future automation, equipment, and software expansion.
Corporate Information Technology
- Manage corporate IT infrastructure, systems, standards, and vendors.
- Support computers, servers, Microsoft 365, email, printers, and business applications.
- Administer user accounts, permissions, and security policies.
- Manage software licensing, hardware inventories, technology purchasing, and service agreements.
- Establish backup, recovery, and business-continuity procedures.
- Provide technical support to management and employees.
- Develop scalable IT practices as the company grows.
Network & Communications Infrastructure
- Design and maintain reliable plant and corporate networks.
- Manage switches, routers, firewalls, wireless access points, fiber, structured cabling, Internet connectivity, and redundancy.
- Maintain appropriate separation between corporate IT and industrial OT networks.
- Manage secure VPN and remote access for approved equipment and software vendors.
- Install and maintain VoIP telephone systems and related communications equipment.
- Maintain network diagrams and equipment documentation.
Security & Surveillance
- Manage plant IP cameras, NVR or cloud recording systems, remote viewing, access-control systems, and related physical-security technology.
- Establish camera retention, access, and security standards.
- Maintain manufacturing-appropriate cybersecurity practices.
- Protect industrial control systems from unnecessary Internet and corporate-network exposure.
Vendor & Project Management
- Serve as the primary technical liaison for ERP, MES, automation, telecommunications, networking, and cybersecurity vendors.
- Coordinate troubleshooting involving multiple systems or vendors.
- Hold vendors accountable for interface specifications, testing, documentation, and performance.
- Evaluate technology proposals and recommend solutions based on reliability, cost, and long-term supportability.
- Develop and manage IT budgets and capital technology projects.
Qualifications
- 7+ years of progressively responsible IT experience.
- Manufacturing, distribution, steel processing, or industrial automation experience strongly preferred.
- Experience supporting ERP and/or MES environments.
- Understanding of PLC, HMI, and SCADA environments.
- Strong networking knowledge, including TCP/IP, managed switches, VLANs, firewalls, VPNs, Wi-FI, and fiber.
- Working knowledge of SQL databases.
- Familiarity with REST APIs, web services, and system-to-system data integration.
- Familiarity with OPC-UA, MQTT, or similar industrial communication protocols preferred.
- Microsoft 365 and Windows administration experience.
- Experience with IP surveillance cameras and VoIP systems.
- Understanding of manufacturing cybersecurity and IT/OT network segmentation.
- Experience managing technology and automation vendors.
- A bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field is preferred. Significant relevant manufacturing technology experience may substitute for formal education.
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