Director of Information Technology

1 Hotels; Austin (TX); On-site; USD 170,000 - 210,000; Full time

Benefits offered by this job

Health & Wellness - Competitive Medical, Dental & Vision

Retirement Planning

Paid Personal Days

Career Advancement Opportunities

Professional Development Programs

Team Member Recognition Program

Job summary

A leading hospitality company in Austin, Texas is seeking an Executive Director of Global Recruitment for IT systems support. This full-time role requires a passion for technology and a minimum of 2 years of relevant experience. You will manage support tickets, maintain network infrastructure, and engage with guests and team members. The position offers career advancement opportunities and a commitment to health and wellness. Join a recognized organization that values creativity and collaboration.

Qualifications

• Minimum of 2 years of similar work experience in IT.
• Advanced knowledge of information systems operations.
• Proven track record in guest and team member engagement.

Responsibilities

• Daily support of all IT systems requests and tickets.
• Network maintenance supporting the entire hotel team.
• Responsiveness to guests' inquiries and questions.

Skills

Passionate about technology

Communication skills

Flexibility in a 24-hour operation

Leadership

Problem solving

Education

Post-secondary diploma or degree

Job description

Executive Director of Global Recruitment - Starwood Hotels

Grow with us…

Come grow with a company where purpose and possibility meet. Starwood Hotels is home to some of the most dynamic brands in the world. We exist to improve the planet—one hotel at a time—and we’re defined by impact, purpose, and a deep respect for the world around us. (And yes, we even compost our bad ideas.)

About Us:

1 Hotels is mission‑driven and a platform for change, celebrating nature in every decision we make. From how guests arrive to how they sleep, eat, relax, interact, and depart, our commitment to sustainability, innovative design, and a harmonious connection with nature is unwavering.

1 HOTELS IS…

• Natural. Nature guides everything we do.
• Modern. Of the time, with an eye on the past and a foot in the future.
• Conscious. Mindful of how our hotels are created and how our guests are treated.
• Discovery. Explorations of surrounding locales.
• Imperfect. Still evolving — we don’t have all the answers.
• Committed. Bettering ourselves and bettering the industry.

1 Hotels invites guests to live in rhythm with nature—offering spaces that restore, inspire, and come alive from day to night, where sustainability, wellness, and social energy exist in thoughtful balance.

Position Overview…

If you live for those signature sighs of relief you hear whenever you show up, this is your calling. We’re currently seeking a Director of IT. You’ll be responsible for daily support of all IT systems requests/tickets, from internal platforms to network maintenance supporting the entire hotel team. You’ll also respond promptly to guests’ inquiries and questions, so we need someone who’s really nice, quick, and enjoy being the superhero in the. It's a tough job, but someone out there loves doing it, which is precisely what we're looking for.

Inside tip: There is room for growth with us in this demanding role.

About you…

• Passionate about technology and a minimum of 2 years of similar work experience.
• A post‑secondary diploma, degree or prior hospitality experience would be a plus.
• Advanced knowledge of information systems operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
• Excels at communication, both verbal and written.
• Is flexible and willing to meet the demands of a 24‑hour operation.

About us…

• Designed by Nature work environment
• Health & Wellness - Competitive Medical, Dental & Vision, and EAP program
• Retirement Planning
• Paid Personal Days
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!

Recognized by Newsweek as a 2024 Most Loved Workplace, Starwood fosters a culture where creativity thrives, collaboration is second nature, and people are valued for who they are and what they bring. If you’re ready to bring your whole self to a team where thoughtful work leaves a lasting mark—you belong here.

Seniority level

Director

Employment type

Full‑time

Job function

Information Technology

Industries

Hospitality