Director of Imaging Services and Strategy

Roper St. Francis Healthcare

Charleston (SC)

On-site

USD 180,000 - 260,000

Full time

37 hours ago

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Job summary

Roper St. Francis Healthcare seeks a Director of Imaging Services and Strategy to provide strategic and operational leadership for imaging across the health system, including hospital, HOPD, and retail imaging sites.

You will develop an integrated imaging strategy to optimize access, clinical quality, consumer experience, and financial performance system-wide. The role requires building a sustainable imaging workforce, guiding capital deployment for imaging modalities, and partnering with

Qualifications

7+ years of progressive imaging leadership experience across multi-site operations.
Experience leading freestanding/retail imaging networks.
Experience developing or expanding multi-site retail imaging networks.

Responsibilities

Develops and executes enterprise imaging strategy across hospital, HOPD, and retail settings.
Leads retail imaging strategy, market assessment, site prioritization, and capacity planning.
Develops multi-year modality and capital deployment plans (MRI, CT, PET/CT, mammography, ultrasound, X-ray).
Establishes performance standards for productivity, staffing, scheduling, access, quality, and financials.
Leads workforce planning and development, including cross-training and partnerships with educational institutions.
Creates flexible staffing models and remote/virtual imaging workflows where appropriate.

Skills

Imaging operations

Retail imaging strategy

Market assessment

Geographic network planning

Modality demand and capacity

Strategic planning

Productivity and labor management

Workforce development

Financial analysis

Quality and patient safety

Consumer access and patient experience

Education

Bachelor's degree in healthcare/business/imaging sciences

MBA preferred

Job description

DIRECTOR OF IMAGING SERVICES AND STRATEGY | Charleston, SC

Reports to: VP COO, Ambulatory Channel

# of Direct Reports: 10

On-Site: On-site office at Roper Hospital with travel throughout the system spanning all sites, as this is a system role.

Primary Function/General Purpose of Position

The Director of Imaging Services & Strategy provides strategic and operational leadership for imaging services across the health system, including hospital-based, hospital outpatient department (HOPD), and freestanding/retail imaging locations. The Director develops and executes an integrated imaging strategy that optimizes access, market growth, consumer experience, clinical quality, and financial performance across all sites of care.

The Director participates in the development of the organization's retail imaging strategy, including market assessment, competitive analysis, geographic access planning, modality demand and capacity analysis, site selection recommendations, and deployment of imaging assets. The position ensures imaging capacity and modality mix are aligned with population growth, physician demand, referral patterns, payer dynamics, and evolving consumer preferences.

The Director is accountable for operational performance across the imaging network, including productivity, labor management, equipment utilization, access, throughput, quality, patient experience, and financial performance. The Director develops innovative workforce and staffing models that allow the organization to efficiently deploy imaging resources across hospital and ambulatory settings while building a sustainable imaging workforce.

Essential Job Functions

Develops and executes an enterprise imaging strategy across hospital, HOPD, and freestanding/retail imaging settings, ensuring the appropriate site-of-care model based on clinical need, consumer access, payer dynamics, and economics.
Leads development of the retail imaging strategy, including market and competitive assessment, geographic access analysis, physician and referral demand, modality needs, capacity modeling, site prioritization, and recommendations for new imaging locations.
Develops a multi-year imaging modality and capital deployment plan for MRI, CT, PET/CT, mammography, ultrasound, X-ray, and other imaging technologies based on demand, existing capacity, utilization, equipment lifecycle, and projected market growth.
Establishes performance standards across the imaging network for productivity, staffing, equipment utilization, operating hours, scheduling, access, throughput, quality, patient experience, and financial performance.
Develops and maintains modality-specific productivity and utilization benchmarks and works with site leaders to address underperformance, excess capacity, access constraints, and variation between locations.
Leads workforce planning and development for imaging services, including recruitment, retention, career pathways, cross-training, student pipelines, and partnerships with educational institutions.
Develops and evaluates innovative staffing models, including cross-site staffing, regional staffing pools, flexible scheduling, extended-hours coverage, and remote/virtual imaging workflows where clinically and operationally appropriate.
Creates an operating model that allows staffing and equipment capacity to be dynamically deployed across the imaging network based on patient demand rather than historical departmental staffing patterns.
Partners with hospital, ambulatory, physician, finance, strategy, payer contracting, and real estate leadership to optimize imaging services across the continuum.
Identifies and evaluates emerging imaging technologies, artificial intelligence-enabled workflow, remote operations, and other innovations that can improve productivity, quality, access, and consumer experience.
Develops executive-level imaging dashboards addressing market share, leakage, access, volume, capacity, productivity, labor cost, equipment utilization, contribution margin, quality, and patient experience.
Provides recommendations to strategically enhance financial performance and business opportunities across the imaging service line.
Ensures standardized operating procedures, quality metrics, regulatory compliance, workflow optimization, and performance improvement initiatives are consistently deployed across imaging sites.
Builds strong relationships with executive, hospital, ambulatory, physician, and operational leaders and leads collaborative teams across functional areas to advance system-wide imaging priorities.