Director of IDD Residential Services

Dungarvin inc; Winamac (IN); On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

401K match

PTO & PTO donation

Health/dental/vision

Life insurance

Employee discounts

Tapcheck access

Career growth

Job summary

Dungarvin seeks a Director of IDD Residential Services (Area Director) to lead residential programs in the Lafayette/Kokomo, IN area. You will provide leadership, strategic direction, and oversight of budgets, licensing, and compliance to ensure high-quality, person-centered supports while growing the organization.

The role emphasizes leadership development, operational excellence, financial performance, and expanding services across the region to benefit individuals served and staff alike.

Qualifications

• Bachelor’s degree in Human Services or related field required.
• 5+ years of experience within residential IDD/DD services or similar.
• 2+ years of leadership overseeing multiple programs or sites.
• Understanding of person-centered supports, Medicaid/HCBS HCBS Waiver, and compliance standards.
• Proficiency with Microsoft Office and adapting to new tech.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Lead, mentor, and support Area Managers and Program Directors across residential programs.
• Oversee budgeting, staffing, licensing, compliance, and policy development.
• Drive program performance, growth initiatives, and person-centered service delivery.
• Collaborate with state management and partners to ensure operational excellence.

Skills

Leadership

Budgeting

Licensure & Transportation

Program knowledge

Compliance

MS Office

Education

Bachelor’s degree in Human Services or related field

Tools

Microsoft Office

Job description

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs.

With services nationwide, our team is united by a shared commitment to making a real difference—one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone’s life.

Join our nationwide family and let us help you achieve your unique goals and dreams.

What We Offer:

• Work Schedule: Typically, 8 AM – 5 PM EST, with flexibility as needed to meet deadlines or support initiatives across U.S. time zones. Some travel is required, for intermittent and extended overnight trips.
• Work Location: Lafayette and Kokomo
• 401 K plan with up to 3% employer match after one year of service.
• Time Away: PTO that increases with tenure, PTO donation options.
• Insurance & Health: Medical, dental, vision (domestic partners eligible for dental), pet insurance, long-term disability & life insurance at no cost, plus supplemental insurance options, FSA, and HSA
• Employee Perks: National Brand Discounts, Employee Referral Program.
• Employee Assistance Program and access to Tapcheck (get 50% of your pay before payday)
• Job Mobility: Opportunities within Dungarvin’s 15 states of service

Job Description

***This position will be overseeing programs within the Lafayette/Kokomo, IN area***

What You Will Do:

TheDirector of IDD Residential Services (Area Director)oversees all residential programs and services across the assigned geographic region. You’ll provide leadership, strategic direction, and operational oversight to ensure high-quality services for individuals with disabilities while supporting operational growth and developing new business opportunities.

This high-impact leadership role includes oversight of budget management, staffing, licensing, compliance, policy development, program performance, marketing, and proposal preparation. You’ll work closely with Area Managers, Program Directors, support staff, and the state management team to drive operational excellence, strengthen leadership teams, and ensure consistency and compliance across all programs.

This position focuses heavily on leadership development, operational excellence, compliance oversight, financial performance, and strategic growth initiatives to support the long-term success of residential IDD/DD services throughout the region.

Responsibilities:

• Leadership & Team Development:Lead, mentor, and support Area Managers and Program Directors across assigned residential programs while promoting accountability, collaboration, communication, and operational consistency. Support recruitment, staff development, retention, and leadership growth initiatives across the region.
• Community & Relationship Building: Build positive relationships with families, community partners, referral sources, and external stakeholders while representing Dungarvin throughout the community and supporting regional partnership and growth opportunities.
• Compliance & Operational Oversight: Oversee residential program operations to ensure compliance with state regulations, licensing requirements, Medicaid Waiver standards, HCBS expectations, and organizational policies. Maintain readiness for audits, inspections, operational reviews, and escalated situations across all programs while supporting consistent, person-centered service delivery.
• Financial & Performance Management:Monitor operational performance, staffing trends, budgets, expenses, and program performance across assigned services while partnering with leadership teams to support financial health, operational stability, and long-term program success.

Qualifications

What Makes You a Great Fit:

Must Have:

• Education:Bachelor’s degree in Human Services or a related field required, including Psychology, Counseling, Sociology, Allied Health, or Human Services.
• Experience:5+ years of experience within residential IDD/DD services, group homes, or community-based programs required.
• Leadership Experience:2+ years of leadership experience overseeing multiple programs, sites, or leadership teams preferred.
• Program Knowledge:Understanding of person-centered supports, residential operations, Medicaid/CIH/HCBS Waiver services, and compliance standards in accordance to IDOH and CARF.
• Technical Skills:Proficiency with Microsoft Office programs and the ability to adapt to new technology platforms.
• Licensure & Transportation:Valid driver’s license with a driving record that meets agency insurance requirements.

Nice to Have:

• Industry Expertise: Experience supporting multi-site residential IDD/DD programs.
• Regulatory Knowledge:Knowledge of Indiana-specific disability service regulations and HCBS standards.
• Leadership Development: Experience mentoring leaders or supporting operational growth initiatives.
• Operational Insight: Budgeting, financial oversight, or performance management experience.

Additional Information

Skills Crucial for Success

• Leadership:Ability to mentor, guide, and develop leaders while creating alignment and accountability across teams.
• Communication:Clearly convey expectations, provide feedback, and build relationships with staff, families,and external stakeholders.
• Organization & Time Management:Ability to manage multiple programs, priorities, and operational demands in a fast-paced environment.
• Financial & Operational Oversight:Ability to monitor budgets, operational performance, and program efficiency while maintaining quality service delivery.

Additional information

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.

8/31

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