Director of Housing and Residence Education

Gardner-Webb University; Boiling Springs (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Gardner-Webb University seeks a Director of Housing and Residence Education to oversee ten residence halls accommodating approximately 1200 residents. This role entails developing a vibrant residential experience, supervising staff, managing budgets, and enhancing student engagement within a diverse university community.

Qualifications

• Master's degree required, with five years of experience.
• Excellent interpersonal and student focus.
• Ability to develop effective partnerships across campus.

Responsibilities

• Supervise two Assistant Directors and support various staff.
• Oversee strategic planning and budget development for residence education.
• Manage crises and support students during various situations.

Skills

Interpersonal skills

Conflict resolution

Organizational skills

Supervision

Communication skills

Education

Master’s degree in Higher Education or a related field

Job description

Director of Housing and Residence Education

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Position Summary

The Director of Housing and Residence Education is responsible for collaboratively working to foster a safe, vibrant, and engaging residential living and learning community that meets diverse student needs, promotes student success, offers opportunities for engagement, and is grounded in the mission and values of Gardner-Webb University. Under the administrative direction of the Vice President for Student Development and Dean of Students, the Director of Housing and Residence Education is responsible for ten residence halls, housing up to approximately 1200 residents.

Essential Duties And Responsibilities

• Directly supervise two Assistant Directors.
• Indirectly supervise and provide direction to six Graduate Hall Directors and 40 Resident Assistants.
  
  

Position Summary

The Director of Housing and Residence Education is responsible for collaboratively working to foster a safe, vibrant, and engaging residential living and learning community that meets diverse student needs, promotes student success, offers opportunities for engagement, and is grounded in the mission and values of Gardner-Webb University. Under the administrative direction of the Vice President for Student Development and Dean of Students, the Director of Housing and Residence Education is responsible for ten residence halls, housing up to approximately 1200 residents.

Essential Duties And Responsibilities

Supervision

• Directly supervise two Assistant Directors.
• Indirectly supervise and provide direction to six Graduate Hall Directors and 40 Resident Assistants.
  
  

Residential Experience Development

• Oversee the development of a cohesive and comprehensive residential experience rooted in the goals of student success and retention.
• Develop initiatives and programs with a strong focus on community development and student engagement and involvement.
• Engage in the exploration process of Living Learning Communities in support of the University’s strategic plan.
• Develops a comprehensive residential education model and programming for all residential students. Supervise and continue development of the First-Year Experience community and Honors Housing.
• Serve as a member of the Alcohol, Tobacco, and Other Drug Committee, representing the needs and challenges of the residential population.
• Provide oversight related to Residential Life assessment efforts, such as collecting and maintaining statistics and data that will drive quality improvement and provide for program evaluation based on desired learning outcomes.
  
  

Student Support and Crisis Response

• Oversee an on-call structure focused on providing support to students during and after hours. Serve as a member of the professional staff on call rotation.
• Work closely with University Police to ensure effective, appropriate and equitable responses to emergencies and violations of campus policies, as well as state and federal law.
• Serve as a member of the Students of Concern Committee that provides outreach to students through intervention programs that seamlessly integrate with existing campus resources.
  
  

Conduct and Community Standards

• Oversees and enforces University policies by administering the code of conduct. Reviews incident reports, determines staff response and conducts conduct meetings as needed with students for violations of the Student Code of Conduct and/or Housing Regulations. Refers follow-up to other residence life staff members as needed and trains staff on conduct system.
• Prepares statistical reports for Community Standards related data.
• Advises professional staff and others regarding disciplinary procedures.
• Serves as hearing officer as required by the conduct system.
  
  

Departmental Administration

• Develops and administers budgets for the department and monitors expenditures.
• Oversee strategic planning and outcomes development consistent with departmental, divisional and institutional goals and priorities.
• Supports the Assistant Director of Housing and Residence Education with the housing selection process and assignments.
• Work with the Director of Operations to ensure proper maintenance of housing facilities, including capital improvements, preventative maintenance and daily operational needs.
• Works effectively with a wide variety of constituent groups including students, parent’s university staff, faculty, and the public.
• Remains abreast of current issues and best practices in residential education.
• Maintains the Housing and Residence Education Website.
  
  

Student Development Leadership

• Serve as a member of the Student Development Leadership team in making decisions to impact the full on-campus experience.
• Serve on University committees as deemed necessary.
• Articulate, support, and uphold the University’s Christian mission and values.
• Complete special projects and perform other duties assigned by the Vice President for Student Development and Dean of Students.
  
  

Required Education, Knowledge, Skills, Abilities

• Master’s degree in Higher Education or appropriate field plus five years of professional experience in residence life & housing management and leadership.
• Excellent interpersonal skills and student focus, with the ability to operate in a collaborative and professional manner with a wide range of constituencies in a diverse university community.
• Demonstrated understanding of student services and deep commitment to the connection between the curricular and co-curricular spheres of a college community.
• Ability to develop and maintain effective partnerships across campus.
• Ability to interact effectively and respectfully with students, faculty, staff, and families to establish and maintain good working relationships.
• Expertise in conflict resolution and mediation.
  
  

Capacity to address nuanced problems with sensitivity and discretion.

• High degree of organizational skill and attention to detail; ability to supervise a highly-visible, student-facing department with sound judgment, and an educational/developmental approach.
• Excellent interpersonal, critical thinking and oral and written communication skills; ability to manage and evaluate competing priorities and juggle multiple tasks.
• Demonstrated ability to integrate software and technology to enhance operations.
  
  

Review of applications will begin immediately and continue until the position is filled. Candidates should complete the application and include a letter of interest, résumé, and names and contact information for at least three professional references with their submission.

Gardner-Webb University (gardner-webb.edu) is a coeducational, residential, private, historically Baptist, Christian institution, located in Boiling Springs, North Carolina with easy access to Charlotte, Asheville, and Greenville-Spartanburg. The University offers 80+ undergraduate and graduate degree programs to approximately 3,000 students. GWU is a Carnegie-classified Doctoral/Professional University. In 2023, Gardner-Webb was home to students from 93 counties in North Carolina, 44 US states, and 43 foreign countries. GWU is a NCAA Division I institution with 22 athletic teams and 460 student-athletes.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Higher Education

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