Director of Housekeeping

Bedrock Healthcare; Watertown (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Tuition reimbursement

Paid time off

401k match 10%

Flexible hours

Paid holidays

Job summary

Watertown Health Care Center in Watertown, WI is seeking a Director of Housekeeping to oversee daily housekeeping operations, ensuring a clean and safe environment for residents and staff. You will manage staffing, scheduling, training, and performance, while ensuring regulatory compliance and infection control standards.

Responsibilities include planning and directing housekeeping functions, implementing cleaning schedules, inspecting spaces, and coordinating with nursing and maintenance teams

Qualifications

• High school diploma or GED required; Associate’s or Bachelor’s degree in hospitality, business, or related field preferred.

Responsibilities

• Plan, organize, and direct all housekeeping functions to maintain a high standard of cleanliness throughout the facility.
• Develop and implement cleaning schedules, routines, and procedures aligned with resident care needs and regulatory expectations.
• Ensure all resident rooms, common areas, laundry areas, and facility spaces are maintained according to facility policies and industry standards.
• Oversee laundry operations, including proper handling, washing, drying, and distribution of linens and resident clothing.
• Recruit, hire, train, supervise, and evaluate housekeeping and laundry staff.
• Develop staff schedules to ensure appropriate coverage.
• Conduct regular staff meetings, in-services, and competency checks.
• Promote a positive, resident-centered work environment focused on teamwork and service quality.
• Ensure compliance with CMS, state of Wisconsin DHS 132, OSHA, and all infection control standards.
• Collaborate with Infection Preventionist and Nursing Services on sanitation protocols, outbreak response, and environmental infection control measures.
• Maintain Safety Data Sheets (SDS) and ensure proper storage, handling, and usage of cleaning agents and chemicals.
• Participate in facility audits, surveys, and quality assurance programs.
• Conduct routine inspections of resident rooms, laundry areas, and common spaces to ensure housekeeping quality standards are met.
• Track and address deficiencies promptly.
• Implement process improvements to enhance cleanliness and resident satisfaction.
• Manage department budget, including labor, supplies, and equipment.
• Order cleaning supplies, linens, and equipment; maintain proper inventory levels.
• Ensure all housekeeping equipment is maintained in safe working order.
• Respond promptly to resident and family concerns related to housekeeping services.
• Work collaboratively with nursing, maintenance, dietary, and administrative teams to support facility operations and resident care.

Skills

Leadership

Communication

Organizational skills

Staff training

Inventory management

Education

High school diploma or GED

Associate/Bachelor’s in hospitality or related field preferred

Tools

Microsoft Office

Scheduling software

Job description

Come Join Our Healthcare Family!!

Competitive Wages!

Do you want stability and longevity in your career? Are you dedicated to resident care and looking for competitive compensation?! If YES… Watertown Health Care Center is looking for YOU!

Watertown Health Care Center is a skilled nursing home facility and takes pride in providing our residents with an amazing experience. We have an incredible tight-knit family of caregivers that serves our residents everyday with compassion, care and a positive attitude! We value and work hard to appreciate our caregivers because we recognize they are the foundation of our organization. We would love for you to join that family!

Benefits of this position

• Health, Dental and Vision offerings

• Tuition Reimbursement

• Paid Time Off

• Great Work Environment

• 401k matched at 10%

• Flexible Hours (8 hour shifts)

• Paid Holidays

• Job location: Watertown, WI

Summary

The Director of Housekeeping oversees the daily operations of the facility’s housekeeping department to ensure a clean, safe, sanitary, and comfortable environment for residents, staff, and visitors. This position is responsible for staff scheduling, training, performance management, quality assurance, compliance with state and federal regulations, and maintaining infection control standards consistent with long-term care requirements.

Essential Job Duties & Responsibilities

Operational Management

• Plan, organize, and direct all housekeeping functions to maintain a high standard of cleanliness throughout the facility.

• Develop and implement cleaning schedules, routines, and procedures aligned with resident care needs and regulatory expectations.

• Ensure all resident rooms, common areas, laundry areas, and facility spaces are maintained according to facility policies and industry standards.

• Oversee laundry operations, including proper handling, washing, drying, and distribution of linens and resident clothing.

Staff Leadership & Development

• Recruit, hire, train, supervise, and evaluate housekeeping and laundry staff.

• Develop staff schedules to ensure appropriate coverage.

• Conduct regular staff meetings, in-services, and competency checks.

• Promote a positive, resident-centered work environment focused on teamwork and service quality.

Regulatory Compliance & Safety

• Ensure compliance with CMS, state of Wisconsin DHS 132, OSHA, and all infection control standards.

• Collaborate with Infection Preventionist and Nursing Services on sanitation protocols, outbreak response, and environmental infection control measures.

• Maintain Safety Data Sheets (SDS) and ensure proper storage, handling, and usage of cleaning agents and chemicals.

• Participate in facility audits, surveys, and quality assurance programs.

Quality Control

• Conduct routine inspections of resident rooms, laundry areas, and common spaces to ensure housekeeping quality standards are met.

• Track and address deficiencies promptly.

• Implement process improvements to enhance cleanliness and resident satisfaction.

Inventory & Budget Management

• Manage department budget, including labor, supplies, and equipment.

• Order cleaning supplies, linens, and equipment; maintain proper inventory levels.

• Ensure all housekeeping equipment is maintained in safe working order.

Resident Service & Communication

• Respond promptly to resident and family concerns related to housekeeping services.

• Work collaboratively with nursing, maintenance, dietary, and administrative teams to support facility operations and resident care.

Qualifications

• High school diploma or GED required; Associate’s or Bachelor’s degree in hospitality, business, or related field preferred.

• Minimum of 3 years of experience in housekeeping management, preferably in a healthcare or long-term care setting.

• Strong leadership, organizational, and communication skills.

• Knowledge of federal, state, and local long-term care regulations and infection control standards.

• Ability to train, coach, and supervise staff effectively.

• Proficient in inventory management and basic computer systems (Microsoft Office, scheduling software).

• Ability to lift/move up to 50 lbs and perform physically demanding tasks.
  Work Environment:

• Long-term care facility with exposure to residents, cleaning chemicals, bodily fluids (with proper PPE), and varying temperatures.