Director of Hotel Financial Operations

Hyatt Hotels Corporation; Lenox (MA); On-site; USD 77,000 - 94,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Director of Hotel Financial Operations to lead the hotel’s accounting and finance functions, ensuring accurate reporting and strong fiscal management in alignment with Hyatt standards. Responsibilities include overseeing financial reporting, planning, internal controls, and collaboration with hotel leadership to improve profitability and operational efficiency.

University-level accounting or hospitality degree preferred; strong Excel and Hyatt systems

Qualifications

• . Hospitality or Accounting degree preferred.
• • Progressive accounting experience in hospitality is valued.
• • Strong communication and leadership capabilities.
• • Familiarity with Hyatt systems (Opera/PMS) and payroll/accounting tools.
• • Advanced MS Word/Excel skills; able to analyze data and present insights.
• • Ability to collaborate with diverse teams and drive bottom-line improvements.
• • Excellent organizational and problem-solving abilities.
• • Flexibility to work evenings, weekends, holidays as needed.

Responsibilities

• Lead the hotel’s financial reporting and accounting functions with accurate, timely information.
• Direct monthly close, GL reconciliations, schedules, and financial statement prep.
• Oversee monthly/quarterly/annual reports per Hyatt standards; analyze variances.
• Manage GL, AP, AR, income audit, payroll accounting, and cash management.
• Oversee system administration, inventory accounting, and process improvements.
• Lead annual budgets, forecasts, and financial projections.
• Evaluate performance with department leaders to improve profitability.
• Support internal controls, SOX compliance, and audit readiness.
• Direct on-property financial reporting resources for leadership.

Skills

Communication skills

Problem solving

Organizational skills

Leadership

Education

Hospitality or Accounting degree

Tools

Microsoft Word

Microsoft Excel

MICROS

ADP/Enterprise

Kronos

Opera/PMS

Job description

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"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

85,000.00 Yearly US Dollar (USD) pay basis

Summary

At Miraval/Hyatt, we believe our guests choose us because of our caring and attentive colleagues who deliver exceptional service and meaningful experiences.

Director of Hotel Financial Operations serves as the functional leader of the hotel’s finance and accounting operations, overseeing financial reporting, accounting integrity, internal controls, financial planning, and the execution of hotel financial processes.

This position leads the hotel’s Accounting department, ensuring accurate and timely reporting, effective fiscal management, and compliance with Hyatt corporate standards and applicable regulatory requirements. The role serves as the primary on-property financial resource for hotel leadership and collaborates with the Area Director of Finance, who provides strategic financial oversight and support to the hotel’s Executive Leadership Team.

Key Responsibilities

Financial Reporting and Accounting Operations

• Lead the hotel’s financial reporting and accounting functions, ensuring accurate, complete, and timely financial information.
• Direct the monthly financial close, including journal entries, general ledger reconciliations, supporting schedules, and financial statement preparation.
• Oversee the preparation, review, and submission of monthly, quarterly, and annual financial reports in accordance with Hyatt standards.
• Review financial results, investigate material variances, and provide analysis and commentary on hotel performance.
• Manage general ledger accounting, accounts payable, accounts receivable, income audit, payroll accounting, and cash management.
• Oversee financial systems administration, inventory accounting, and accounting process improvements.

Financial Planning and Performance Management

• Lead the preparation of annual operating budgets, forecasts, and financial projections.
• Partner with department leaders to evaluate performance, manage expenses, and identify opportunities for revenue enhancement and operational efficiency.
• Prepare and present financial results, significant variances, and key performance trends during monthly financial reviews.
• Provide timely, actionable analysis to support operational and business decisions.
• Identify financial risks, recommend corrective actions, and support initiatives that improve profitability and financial performance.

Internal Controls and Compliance

• Maintain effective internal controls and ensure compliance with Hyatt financial policies, SOX requirements, and applicable accounting standards.
• Identify control deficiencies and implement corrective actions to strengthen financial processes.
• Lead the annual financial audit process, including preparation and review of reconciliations, audit schedules, and supporting documentation.
• Coordinate auditor requests and ensure timely resolution of audit findings.
• Provide functional oversight of Purchasing and Receiving, ensuring compliance with procurement policies, inventory controls, and established financial procedures.

Department Leadership and Business Partnership

• Direct the daily operations of the Accounting department, establishing priorities, assigning responsibilities, and ensuring effective execution of financial processes.
• Lead recruitment, training, coaching, performance management, and professional development for Accounting colleagues and applicable Purchasing and Receiving staff.
• Serve as the primary on-property resource for financial reporting, accounting practices, and financial controls.
• Partner with the General Manager, Executive Committee, and department leaders to promote financial accountability and informed decision-making.
• Lead financial reporting initiatives, special projects, and process improvements that enhance operational effectiveness.
• Foster a culture of collaboration, accountability, continuous improvement, and service excellence.

Our Commitment to Colleagues

Our colleagues work in an environment that demands exceptional performance while offering meaningful opportunities for professional growth and development. Through career advancement, job enrichment, and a supportive work environment, Miraval/Hyatt is committed to helping colleagues succeed and make a lasting impact.

Qualifications

• Hospitality or Accounting degree preferred
• 2 years or more of progressive Accounting experience, preferably in ahotel
• Experiencesupervising Accounting staff members
• PriorMICROS, ADP/Enterprise, Kronos , andHyatt systems (Opera andPMS)expertise desired
• Must be an advanced user of Microsoft Word and Excel
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Must have excellent organizational, administrative and problem-solving skills
• Flexible schedule; may occasionally be required to work evenings, weekends, holidays, etc.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

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