Complex Director of Finance (Remote)

Miraval Resorts & Spas; Lenox (MA); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

World class resort

Fortune’s 100 Best Companies to Work”

Unlimited fitness center access

Tuition or wellbeing reimbursement

Free golf

Employee discounts on spa services

Discounted Hyatt rates

Flexible schedules

Job summary

Miraval Berkshires Resort and Spa in Lenox, MA seeks a Complex Director of Finance to lead financial strategy across three properties, aligning governance with Hyatt standards while preserving property identity. You’ll drive portfolio-wide planning, reporting, and cash management, partnering with Operations, IT, HR, and executive committees.

The role requires a deep background in hospitality finance, 10+ years of experience, and 5+ years in director-level leadership.

Qualifications

• Bachelor’s degree in Finance or Accounting is required.
• 10+ years of progressive Finance experience.
• 5+ years of Director-level leadership in hospitality or complex environments.
• Strong strategic thinking, communication, and influencing skills.
• Proven ability to lead through scale, complexity, and organizational change.

Responsibilities

• Oversee financial operations across three properties and portfolio.
• Lead month-end, forecasting, budgeting, and long-range planning.
• Prepare, review, and present financial statements per USALI and Hyatt standards.
• Develop the annual business plan in alignment with ownership, brand, and portfolio objectives.
• Partner with Operations, IT, HR, and other functions to improve operating effectiveness.

Skills

Strategic thinking

Communication

Leadership

Influencing skills

Education

Bachelor’s degree in Finance or Accounting

Job description

Organization - Miraval Berkshires Resort and Spa

Summary

Your journey begins now!

At Miraval it is our ongoing purpose to bring imagination, authenticity and meaning to wellness. Each day we work to bring out the best in all we do for our guests and colleagues (you) to take comfort in.

Candidates interested in joining us on this journey need to believe in the power of the individual and understand that regardless of the job, every position has meaning and is important to Miraval’s purpose.

We are currently seeking a Complex Director of Finance. Miraval operates at the intersection of purpose and performance. The Complex Director of Finance is the financial steward across Miraval Arizona, Miraval Austin, and Miraval Berkshires. The role integrates the portfolio’s Finance teams around shared standards, priorities, and decision forums while preserving property-level accountability and the distinct character of each resort. It aligns financial strategy and governance with Hyatt’s brand-led vision and protects the integrity of the Miraval experience.

The Complex Director of Finance provides strategic financial leadership across the three-resort. The role establishes common standards, clarifies decision rights and handoffs, prioritizes work across properties, and resolves issues that require a portfolio view. Complex Finance provides direction, expertise, and support so the full team can deliver consistent performance, strong governance, and long‑term value creation.

Responsibilities

• Financial Management
• Lead financial operations across Miraval Arizona, Austin, and Berkshires, ensuring accurate, complete, and timely financial information.
• Oversee month‑end and year‑end close, forecasting, budgeting, and long‑range financial planning across the portfolio.
• Prepare, review, and present monthly and annual financial statements in accordance with USALI and Hyatt standards.
• Analyze financial results and variances with department and property leaders to identify root causes, opportunities, and corrective actions.
• Deliver reliable, on‑time financial reporting to Resort Leadership, Ownership, and Corporate partners.
• Lead development and execution of the annual business plan in alignment with ownership, brand, and portfolio objectives.
• Manage portfolio cash flow, cash forecasting, banking relationships, and liquidity.
• Oversee capital planning, expenditure tracking, and reporting, applying consistent assumptions and governance across properties.
• Coordinate external audits, including work‑paper preparation, auditor liaison, review of adjustments, and reconciliation of audited statements.
• Portfolio Alignment and Integration
• Lead implementation and continuous improvement of an integrated Miraval Finance operating model that connects property teams, Complex Finance, shared services, and business partners.
• Establish common Finance standards, processes, and decision forums where consistency, scale, or cross‑property coordination creates value, while retaining flexibility for property‑specific execution.
• Clarify roles, decision rights, accountability, and handoffs across property finance and centralized services; resolve ownership questions and portfolio‑level conflicts.
• Coordinate cross‑property priorities, resource allocation, and shared‑service performance; elevate decisions when property needs require enterprise alignment.
• Use regular leadership forums to review implementation progress, open decisions, risks, and workstream ownership, and ensure decisions are communicated consistently.
• Build a culture of portfolio thinking, early issue escalation, collaboration, and continuous learning across the finance team.
• Operational Leadership
• Serve as a key member of the resorts’ Executive and Leadership Committees, contributing to business strategy, culture, and operating decisions.
• Lead, mentor, and develop Finance leaders and teams across all three properties, fostering a high‑performance, growth‑oriented environment.
• Build financial acumen across departments by equipping leaders with relevant insights, tools, and training.
• Support talent development, succession planning, and cross‑training within Finance and across resort operations.
• Oversee shared services and accounting functions, coordinating on‑property and off‑site teams where applicable.
• Partner with Operations, Revenue Management, IT, Procurement, Human Resources, and other functions to align priorities and improve operating effectiveness.
• Internal Controls and Risk
• Ensure adherence to Hotel Management Agreement terms and ownership and corporate reporting requirements across the portfolio.
• Maintain effective internal controls, policies, and procedures, including appropriate segregation of duties.
• Oversee contract administration and compliance with financial and legal obligations.
• Safeguard assets and mitigate financial and operational risk across all three properties.
• Business Partnering
• Act as a trusted advisor and financial business partner to the General Managers, Business Unit Finance Leaders, and Executive Committees.
• Provide strategic financial insight to support operational decisions, revenue optimization, cost management, and profitability.
• Collaborate across functions to design and implement initiatives that improve financial performance while protecting guest experience and brand standards.
• Maintain strong relationships with ownership representatives through transparent communication and timely delivery of financial and contractual obligations.
• Monitor industry trends, economic conditions, and regulatory changes to inform strategic and financial decisions.

This is an opportunity to shape the financial future of a purpose‑driven brand and ensure that growth, governance, and guest experience remain in balance while enabling long‑term value creation.

Miraval is a place where high expectations aren't just met‑they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the wellness industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

We thank you for your interest. Be well.

Miraval offers:

• World class resort
• Awarded Fortune’s 100 best companies to work for
• Unlimited use of our fitness center, yoga classes, and lectures
• Tuition or wellbeing reimbursement
• Free golf
• Employee discounts on all spa services and programming
• Discounted rates at Hyatt Hotels
• Positions with flexible schedules

Qualifications

• Bachelor’s degree in Finance or Accounting.
• 10 or more years of progressive Finance experience.
• 5 or more years of Director‑level leadership in hospitality or complex environments.
• Strong strategic thinking, communication, and influencing skills.
• Proven ability to lead through scale, complexity, and organizational change

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.