Director of Health & Wellness

Five Star Senior Living; Raleigh (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Five Star Senior Living seeks a Director of Health & Wellness to lead care services, ensuring high standards and compliance for residents. This pivotal role involves management of health care operations, staff training, and proactive health management, contributing directly to resident quality of life.

Qualifications

• Current RN/LPN license in the State.
• Two years’ experience in an assisted living environment desired.
• Current CPR Certificate required.

Responsibilities

• Overall management of the Care Services Department.
• Serve as liaison for health care issues.
• Ensure compliance with regulations related to resident care.

Skills

Communication

Problem Solving

Leadership

Customer Service

Safety Practices

Education

Graduate of an accredited School of Nursing

Tools

PointClickCare (PCC)

OnShift

Job description

The Opportunity

The Director of Health & Wellness is part of the Care Services Team and will be responsible in overseeing the comprehensive care services provided to our residents. This pivotal role ensures high standards of care and ensures compliance with all regulatory requirements. This leadership will directly impact the quality of life of our residents through meticulous oversight and proactive health management.

What You’ll Do

• Overall management of the Care Services Department to provide quality care and services to all residents.
• Serve as the liaison between resident, family, physician, and other health care providers regarding health care issues.
• Perform hands-on care procedures within the scope of practice as allowed by state law and in compliance with Five Star Senior Living policies and procedures.
• Supports and practices the philosophy, objectives, and standards of the Resident Services department to ensure quality care to all residents.
• Ensure resident care meets the personal, physical, and cognitive needs of each resident as well as maximizing the resident care capacities, identity, independence, choice, and opportunity for social interaction.
• Maintain a current knowledge of OSHA and state regulations and routinely monitor community compliance with regulations related to resident care.
• Effective and efficient organization and staffing of the Resident Services Department.
• Monitor the outcomes of Resident Services activities by evaluating staff performance, ensuring compliance with community and State Regulations, and monitoring the effective and efficient use of budgeted resources.
• Ensure sound infection control practices are in place that promote a healthy environment and ensure all required infection control training is met.
• Direct staff to provide quality and appropriate resident care that meets or exceeds company and regulatory standards.
• Assure the completion of team members schedules with ongoing monitoring of schedules to assure staffing requirements are met.
• Ensure adequate staffing levels, lead interviewing and all hiring activities for direct reports including orientation, onboarding, and performance reviews.
• Educate team members on completing and following up on incident reports, particularly regarding falls and ensuring incident reports are completed thoroughly and timely.
• Responsibilities include leadership, customer service, safety, resident care and communication.

What You’ll Bring

POSITION REQUIREMENTS / QUALIFICATIONS:

• Graduate of an accredited School of Nursing and possess a current, unencumbered license to practice as a RN/LPN in the State.
• Must possess current CPR Certificate.
• Must possess a valid State drivers' license based on property requirements & State law.
• Ability to pass State and Company criminal background/drug screens.
• Two years’ experience in an assisted living environment desired.
• Working knowledge of pertinent State Regulations.
• Proficiency in or ability to use clinical software systems, such as PointClickCare (PCC) and OnShift.
• Must demonstrate competency in the following areas:
  • Must be able to express self adequately in written and oral English communication, ability to solve problems, analyze data, reports and other business documentation.