Director of Group Sales

Pyramid Global Hospitality; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Director of Group Sales for Naples Grande Beach Resort in Naples, Florida. This role leads the group sales function, aligns with resort leadership, and drives strategic initiatives to maximize group revenue and market share.

You will collaborate with Revenue Management, Marketing, Catering, Operations, and executive leadership to deliver profitable outcomes. The position reports to the VP of Resort Sales and Marketing and offers an opportunity to shape a

Responsibilities

• Lead and mentor group sales team to achieve goals.
• Develop and execute group sales strategies to meet revenue objectives.
• Drive group room revenue across corporate, association, incentive, government, social, and other segments.

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes [Benchmark Resorts & Hotels](https://protect.checkpoint.com/v2/r01/ https:/www.benchmarkresortsandhotels.com YXAzOndoZWVsb2Nrc3RyZWV0Y2FwaXRhbDpjOm9mZmljZTM2NV9lbWFpbHNfYXR0YWNobWVudDpkYjgwNmI2MmZhYWVhMjYxMjdiYzY5ZjE3ZjQ3YjJlOTo3OmU1MzY6NGQ0NTM0ZTA3N2MxZDMwMzYwN2UzZTg5NzdkZmRmYTY0MTMwNzI2OWQ4MGNhYTAxMTFjNzE3ZGE3ZmYxMjcwYjpwOlQ6VA), a collection of distinctive independent properties; [Axiom Hospitality](https://protect.checkpoint.com/v2/r01/ https:/www.axiomhospitality.com/ YXAzOndoZWVsb2Nrc3RyZWV0Y2FwaXRhbDpjOm9mZmljZTM2NV9lbWFpbHNfYXR0YWNobWVudDpkYjgwNmI2MmZhYWVhMjYxMjdiYzY5ZjE3ZjQ3YjJlOTo3OjYzYzY6NzU5OTcyYmNhNWU0YTFmMGZlYjE5NTk5MDY1OGNkMmY5NzA3YzEyNjk3NGZiYmFiZWNiN2FmMjBkNjk3MWRlYjpwOlQ6VA), our European hotel management company; and [PYRAMIDWORKS](https://protect.checkpoint.com/v2/r01/ https:/www.pyramidworks.com/ YXAzOndoZWVsb2Nrc3RyZWV0Y2FwaXRhbDpjOm9mZmljZTM2NV9lbWFpbHNfYXR0YWNobWVudDpkYjgwNmI2MmZhYWVhMjYxMjdiYzY5ZjE3ZjQ3YjJlOTo3OmU3NzA6MzJhNjAzYjdjZjU4NThiMDA2ZmExNmI1ZWNmMzhjZTFlYjI4ZDI2ZThiNzcxZGUyZDlmMTIxZTkxMTk2MGYwMjpwOlQ6VA), which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to Naples Grande Beach Resort, a prestigious property in the Pyramid Global Hospitality portfolio, nestled in the heart of Naples, Florida. Featuring 474 elegantly appointed guest rooms and boasting an expansive 85,000 square feet of meeting space across 35 versatile rooms, our resort isn’t just a place to work; it’s a dynamic experience. At Naples Grande Beach Resort, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, surrounded by stunning views of the Gulf of Mexico and lush tropical landscapes. We offer a wide range of positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Whether you are just starting your career or looking to advance in the industry, we have opportunities for individuals at all levels of experience. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure that our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at Naples Grande Beach Resort.

What you will have an opportunity to do:

The Director of Group Sales is responsible for leading group sales strategy and driving group room revenue for Naples Grande Beach Resort. This role focuses on developing group business opportunities, strengthening client relationships, improving lead conversion, and ensuring that group sales efforts align with the resort’s overall commercial strategy.

Reporting to the Vice President of Resort Sales and Marketing, the Director of Group Sales will partner closely with Revenue Management, Marketing, Catering, Operations, and Executive Leadership to maximize group market share, support profitable business placement, and deliver strong financial results.

Essential Duties and Responsibilities

Group Sales Leadership and Team Development

• Lead, coach, mentor, and motivate group sales team members to achieve individual and collective performance goals.
• Provide direct oversight for assigned group sales managers and sales administrative support.
• Establish clear group production expectations, performance standards, and accountability measures.
• Conduct regular one-on-one meetings, pipeline reviews, group sales strategy sessions, and team meetings.
• Support recruiting, onboarding, training, and professional development for group sales team members.
• Create a collaborative, positive, and results‑driven group sales culture.

Group Sales Strategy and Market Management

• Collaborate with the VP Sales & Marketing to develop and execute annual, quarterly, and monthly group sales strategies that support resort revenue objectives.
• Identify group market trends, competitive positioning opportunities, and new business development targets.
• Align group sales deployment, account coverage, and market priorities with the resort’s overall commercial plan.
• Evaluate group lead volume, conversion trends, pace, and production by seller and market segment.
• Recommend strategies to improve group productivity, lead response, proposal quality, and account penetration.

Revenue Generation and Account Development

• Drive group room revenue production across assigned corporate, association, incentive, government, social, and other group market segments.
• Maintain active involvement with key group accounts, high-value opportunities, site inspections, client presentations, and contract negotiations.
• Develop strategic account plans and support sellers in closing group business that aligns with resort profitability goals.
• Monitor group sales pipeline activity and ensure appropriate follow-up, documentation, and next