Director of Global Logistics & Order Fulfillment

ILIA Beauty; Los Angeles (CA); On-site; USD 150,000 - 165,000; Full time

Benefits offered by this job

Health Benefits - 100% employer-paid

Flexible Work Model - work from home /

401(k) - company match

Parental Leave - up to 18 weeks

Flexible Time Off - no cap on personal

Seasonal Flex Days

ILIA Products - quarterly stipend

Job summary

ILIA Beauty seeks a Director of Logistics & Order Management to lead end-to-end order fulfillment, global logistics, and 3PL partnerships for wholesale and eCommerce. You will oversee the full order-to-cash lifecycle ensuring inventory accuracy and best-in-class customer service.

Reporting to the Chief Operations Officer, this position is open to candidates in the United States and requires a proven track record in ERP/WMS/EDI integrations and scalable operations across multi-region networks.

Qualifications

• 10+ years of experience in logistics, fulfillment, or supply chain operations.
• Proven leadership in managing 3PLs, transportation networks, and order management systems.
• Strong knowledge of ERP, WMS, EDI, and eCommerce platforms (NetSuite or similar).
• Advanced analytical and reporting skills, including Excel and data visualization.
• Experience with contract negotiation, RFP processes, and vendor management.
• Demonstrated ability to lead cross-functional teams and influence stakeholders.

Responsibilities

• Oversee end-to-end order lifecycle from receipt to shipment across wholesale and eCommerce.
• Lead warehouse and distribution operations through 3PL partners with focus on service, accuracy, and cost.
• Manage global 3PL relationships including performance reviews and contracts.

Skills

3PL management

ERP/WMS/EDI

Leadership

Cost optimization

Vendor management

Cross-functional collaboration

Tools

NetSuite

Job description

ILIA Beauty seeks a Director of Logistics & Order Management to lead end-to-end order fulfillment, global logistics, and 3PL partnerships for wholesale and eCommerce. You will oversee the full order-to-cash lifecycle ensuring inventory accuracy and best-in-class customer service.

Reporting to the Chief Operations Officer, this position is open to candidates in the United States and requires a proven track record in ERP/WMS/EDI integrations and scalable operations across multi-region networks.