Director of Fulfillment Center Operations

Spreetail; Dallas (TX); Hybrid; USD 150,000 - 230,000; Full time

Benefits offered by this job

Flexible vacation

Wedding week PTO

Parental leave

Family support

Awards program

Job summary

Spreetail is seeking a high-impact Director of FC Operations to serve as the site leader for our Dallas fulfillment center. You will own the strategic roadmap, total P&L, and the growth of a high-volume team, ensuring we remain a leader in e-commerce speed and efficiency.

As the leader, you will drive labor planning, mentor a multi-tiered leadership team, implement Lean/Six Sigma, and partner with Engineering to optimize automation.

Qualifications

• 5+ years in fulfillment, manufacturing, or distribution (e-commerce preferred).
• 5+ years managing salaried leaders and teams of 300+.
• BS in Engineering, Operations, or analytical business field.
• Relentless problem-solver who thrives on optimizing complex systems.

Responsibilities

• Total Operational & Financial Ownership: Assume full accountability for the DFW FC’s P&L and performance metrics, ensuring every department hits aggressive targets across Safety, Quality, Delivery, and Cost.
• Strategic Labor & Inventory Planning: Orchestrate complex labor models to manage fluctuating domestic and international inbound freight volumes while maintaining 100% on-time shipping execution.
• Developing a Leader of Leaders Culture: Directly mentor and scale a multi-tiered leadership team—including Senior Operations Managers and Area Managers—fostering a culture of high accountability and professional growth.
• Driving Continuous Improvement: Lead the implementation of Lean, Six Sigma, or Kaizen methodologies to eliminate waste, optimize facility throughput, and redefine standard operating procedures (SOPs).
• Tech & Infrastructure Optimization: Partner with Engineering and Software teams to identify, recommend, and integrate next-generation automation and equipment to increase site capacity.
• Cross-Functional Synergy: Collaborate with stakeholders in People & Culture, Transportation, and Vendor Management to align site operations with Spreetail’s global supply chain strategy.

Skills

Fulfillment leadership

Operations leadership

Lean Six Sigma Kaizen

Strategic planning

P&L ownership

Education

BS in Engineering/Operations

Analytical business degree

Job description

Spreetailpropels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.

Spreetail is seeking a high-impact Director of FC Operations to serve as the site leader for our Dallas fulfillment center. You will be responsible for the strategic roadmap, total P&L, and the growth of a high-volume team, ensuring we remain a leader in e-commerce speed and efficiency.

How will you achieve success:

• Total Operational & Financial Ownership: Assume full accountability for the DFW FC’s P&L and performance metrics, ensuring every department hits aggressive targets across Safety, Quality, Delivery, and Cost.

• Strategic Labor & Inventory Planning: Orchestrate complex labor models to manage fluctuating domestic and international inbound freight volumes while maintaining 100% on-time shipping execution.

• Developing a "Leader of Leaders" Culture: Directly mentor and scale a multi-tiered leadership team—including Senior Operations Managers and Area Managers—fostering a culture of high accountability and professional growth.

• Driving Continuous Improvement: Lead the implementation of Lean, Six Sigma, or Kaizen methodologies to eliminate waste, optimize facility throughput, and redefine standard operating procedures (SOPs).

• Tech & Infrastructure Optimization: Partner with Engineering and Software teams to identify, recommend, and integrate next-generation automation and equipment to increase site capacity.

• Cross-Functional Synergy: Collaborate with stakeholders in People & Culture, Transportation, and Vendor Management to align site operations with Spreetail’s global supply chain strategy.

What experiences will help you in this role:

• Experienced: 5+ years in fulfillment, manufacturing, or distribution (e-commerce preferred).

• Proven Leader: 5+ years managing salaried leaders and experience overseeing teams of 300+.

• Analytical: BS in Engineering, Operations, or an analytical Business field.

• Relentless: A problem-solver who thrives on optimizing complex systems and never settles for the status quo

In an effort to MakeSpreetailBetter, wehirepeople that are aligned with our valuesand are passionate about pursuing ecommerce excellence.We believe the right person can learn what is needed tosucceedin their role, soweencouragejob applicants toapply even if you don't meet all the qualifications listed.Weare looking for diverse backgrounds and perspectives, so wedon’t require college degrees andwelcomenon-linear career paths.Ifthis role highlights your experience and gets you excited– please apply!

What you can expect from us:

• We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families.
• We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards.
• We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources. Learn more about our benefits & perks package.
• We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.

Spreetail is committed to a diverse and inclusive workplace. Spreetail is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email [e-mail].