Director of Front Office

A Hiring Company; Lexington (KY); On-site; USD 80,000 - 120,000; Full time

Job summary

A hospitality organization in Lexington, KY is seeking a Director to manage all front office functions. You will lead staff in guest services and ensure efficient operations, striving to enhance guest satisfaction and departmental performance. Strong leadership and management skills required for this full-time role.

Responsibilities

• Manage all front office functions and staff.
• Directs operations including guest arrival and departure procedures.
• Establish a safe and secure environment for guests and associates.

Job description

Responsible for the management of all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk, Retail/Gift Shop, Bellstaff/Valet. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Works to establish a safe and secure environment for all guests and associates. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

Seniority level

• Director

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Business Content

Lexington, KY