Director of Fraud Strategy

Imprint; New York (NY); On-site; USD 210,000 - 280,000; Full time

Benefits offered by this job

Competitive comp & equity

Configured work computers

Flexible PTO

Fully covered healthcare

One Medical access + FSA

Parental leave 20/8

Job summary

Imprint seeks a Director of Fraud Strategy to own fraud prevention outcomes across new accounts, first-party and transaction fraud. This senior leadership role demands executive-level influence, deep technical fluency, and a strategic mindset to guide fraud controls and team performance.

You will partner with modeling, engineering, and leadership to align priorities, research rules, and drive fast, reliable decisions in a high-stakes environment.

Qualifications

• Demonstrated track record of owning fraud loss outcomes in a leadership role with P&L responsibility.
• Deep expertise in fraud prevention across multiple domains (new account, transaction, first-party).
• Industry background in fintech, banking, or payments where fraud is core scope.
• Able to read/write code (SQL, SAS, Python) or similar.
• Familiar with how ML models integrate into fraud decisioning.
• Strong communicator with cross-functional influence.
• Detail-oriented with operational depth and backup incident capabilities.
• Skilled at prioritizing high-impact strategic initiatives in a fast-moving environment.
• Experience with card fraud controls and transaction controls (nice to have).
• Experience scaling fraud functions in high-growth environments (nice to have).
• Familiarity with fraud tooling and rule management platforms (nice to have).

Responsibilities

• Own fraud loss outcomes across new account, first-party, and transaction fraud, with accountability for team performance and strategic direction.
• Lead and grow a team of three direct reports (fraud leads) across domains.
• Serve as internal fraud strategy expert and thought partner across the organization.
• Define and evolve fraud controls framework balancing speed with complexity.
• Collaborate with modeling, engineering, and leadership to align on priorities and trade-offs.
• Champion valuable fraud initiatives with clear storytelling and advocacy.
• Communicate fraud risk and performance to executives in a compelling way.

Skills

Leadership

Fraud prevention

Fintech/Payments

SQL/Python

ML concepts

Communication

Operational depth

Prioritization

Card fraud controls

Transactional controls

Fraud function scaling

Fraud tooling

Job description

Who We Are

Imprint helps the world's best brands grow the lifetime value of their customers. We started with co-branded credit cards and rebuilt them to be smarter, more rewarding, and brand-first. We partner with companies like Crate & Barrel, Rakuten, Booking.com, H-E-B, Fetch, and Shell to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. But the card is just the beginning. We combine advanced payments infrastructure, intelligent underwriting, and deep customer data to create delightful and personalized experiences for members as well as efficient and profitable relationships for our brand partners. Our robust technology and world-class operations allow us and our brand partners to offer powerful financial products without becoming a bank.

Who We Are

Imprint helps the world's best brands grow the lifetime value of their customers. We started with co-branded credit cards and rebuilt them to be smarter, more rewarding, and brand-first. We partner with companies like Crate & Barrel, Rakuten, Booking.com, H-E-B, Fetch, and Shell to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. But the card is just the beginning. We combine advanced payments infrastructure, intelligent underwriting, and deep customer data to create delightful and personalized experiences for members as well as efficient and profitable relationships for our brand partners. Our robust technology and world-class operations allow us and our brand partners to offer powerful financial products without becoming a bank.

In the U.S., co-branded cards alone account for over $300 billion in annual spend, and most still run on decades-old legacy bank systems. Imprint is the modern alternative: flexible, embeddable, and built for how people actually pay today. Backed by Kleiner Perkins, Thrive Capital, Ribbit, and Khosla Ventures, we're building a world-class team to redefine how people pay and how brands grow. If you want to move fast, solve hard problems, and own real outcomes, we want to meet you.

Director of Fraud Strategy

you will own Imprint's fraud prevention outcomes across new account fraud, first-party fraud, and transaction fraud. This is a senior leadership role with direct accountability for fraud losses, team performance, and the strategic direction of fraud controls at Imprint.

You will serve as the default fraud expert at Imprint — the internal thought partner for the fraud team and the authoritative voice on fraud strategy across the broader organization. This role blends deep technical fluency with cross-functional leadership, requiring someone who can operate at the rule level when needed and influence at the executive level consistently.

What Success Looks Like In The First 90 Days

• Full command of Imprint's new account and transaction fraud controls, with the ability to research individual rules and field ad hoc questions or escalations independently
• Demonstrated ability to update fraud rules — used as a proxy for sufficient operational context
• A clear, evidence-backed point of view on the primary blockers to delivery speed (e.g., org structure, tooling, capacity, empowerment, or budget)
• Substantive feedback delivered on the current fraud strategy vision for the next 6-9 months
• Established as a trusted fraud authority across the fraud team and key cross-functional partners

Responsibilities

• Own fraud loss outcomes across new account fraud, first-party fraud, and transaction fraud, with full accountability for team performance and strategic direction
• Lead, develop, and grow a team of three direct reports — fraud leads across new account, first-party, and transaction fraud domains
• Serve as the internal expert and thought partner for fraud strategy, both within the fraud team and across the broader organization
• Define and evolve Imprint's fraud controls framework, balancing speed of delivery with operational complexity
• Partner closely with modeling, engineering, and senior leadership to align on fraud priorities and resource trade-offs
• Champion the most valuable fraud initiatives through clear storytelling and internal advocacy
• Navigate fast-paced, cross-functional communication with clarity and precision
• Act as an operational backstop in high-severity fraud scenarios, with the depth to engage directly when needed
• Surface and communicate fraud risk, strategy, and performance to executive stakeholders in a compelling, accessible way

Qualifications

Required

• Demonstrated track record of owning fraud loss outcomes as a non-individual contributor across a major product area — minimum 3 years in a people leadership role with direct P&L or loss accountability
• Deep expertise in fraud prevention, with hands-on experience across multiple fraud domains (e.g., new account fraud, transaction fraud, first-party fraud)
• Industry background in money movement — fintech, banking, payments, or similar environments where financial fraud is the core scope
• Technically proficient: able to write or read code (SQL, SAS, Python, or equivalent), even if not actively coding in the role
• Comfortable with how machine learning models work and how they integrate into fraud decisioning
• Clear and compelling communicator with the ability to influence across teams and levels
• Detail-oriented with the operational depth to serve as a backup resource in a fraud incident scenario
• Skilled at navigating trade-offs and prioritizing high-impact strategic initiatives in a fast-moving environment

Nice to Have

• Experience with credit or debit card fraud controls
• Experience with transactional controls frameworks
• Background building or scaling fraud functions in high-growth or early-stage environments
• Familiarity with cross-functional fraud tooling and rule management platforms

Perks & Benefits

• Competitive compensation and equity packages
• Leading configured work computers of your choice
• Flexible paid time off
• Fully covered, high-quality healthcare, including fully covered dependent coverage
• Additional health coverage includes access to One Medical and the option to enroll in an FSA
• 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
• Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together.