Director of Finance & Operations

EducationSuperHighway; Northern (KY); Hybrid; USD 145,000 - 196,000; Full time

Benefits offered by this job

Flexible remote work

Generous PTO

Comprehensive benefits

Job summary

EducationSuperHighway seeks a Director of Finance & Operations to design and own the financial infrastructure for its EFTC fundraising program. You will ensure accurate donation processing, compliant tax credits, and timely donor acknowledgments across all 50 states.

This is a senior leadership role overseeing finance, compliance, and donor operations. The role starts as an individual contributor to stand up core operations before the EFTC window opens in 2027 and will grow a team as volume

Qualifications

• 7+ years of experience in nonprofit finance or donor operations.
• Experience building financial operations, controls, and compliance infrastructure.
• Strong understanding of nonprofit fund accounting and donor acknowledgement requirements.
• Experience with donation processing platforms, payment systems, and reconciliation workflows.
• Attention to detail with high compliance accountability.
• Ability to build systems in an early-stage environment.

Responsibilities

• Develop data architecture and reporting to scale financial operations with donations.
• Integrate fundraising CRM, donation platforms, payroll-giving, and accounting systems.
• Design end-to-end donation processing infrastructure and optimize platform stack.
• Own relationships with payment processors and payroll-giving providers.
• Create reconciliation processes across systems and verify ACH logic with engineering.
• Serve as internal EFTC compliance expert and manage state reporting obligations.
• Oversee scholarship fund flows, reporting, and outcomes by state.
• Build dashboards for real-time fundraising and compliance visibility.
• Define team structure and recruit as volume grows.

Skills

Non-profit finance

Financial operations

Donor acknowledgments

Compliance

Financial reconciliation

Audit readiness

Early-stage operations

Education

CMA/CPA designation

Tools

Dwolla

Payroll systems

Job description

About EducationSuperHighway

EducationSuperHighway is a national 501(c)(3) non-profit that closed the K-12 broadband gap, connecting 99.3% of America's public schools to high-speed internet and helping 5 million low-income households get online. Now, EducationSuperHighway is turning those connections into opportunity — working to close the nation's literacy gap by providing literacy tutoring scholarships to first-grade students reading below grade level. We are a Scholarship Granting Organization (SGO) leveraging the new $1,700 federal Educational Freedom Tax Credit (EFTC), effective January 1, 2027, to build the most ambitious literacy funding campaign in the country.

The Role

The Director of Finance & Operations will build and own the financial infrastructure that underpins EducationSuperHighway's EFTC fundraising program, ensuring that every donation is processed accurately, every tax credit is properly documented and compliant, every donor receives the right acknowledgment, and every scholarship dollar flows correctly from donor to student.

This is a critical senior leadership role for the organization focused on financial operations. It sits at the intersection of finance, compliance, accounting and donor operations. As an SGO operating under the federal Educational Freedom Tax Credit, EducationSuperHighway has specific legal, reporting, and documentation requirements that differ materially from standard non-profit donation processing. The Director will be the senior leader and organizational expert on those requirements, building the systems, processes, and controls needed to operate with full compliance at scale across all three fundraising tracks.

This role begins as an individual contributor responsible for standing up the core financial and donation operations infrastructure before the January 1, 2027, giving window opens, and will grow a team as donation volume scales.

Key Responsibilities

Financial Operations Systems and Infrastructure

• Develop the data architecture and reporting infrastructure that will support financial operations as donation volume grows from launch through national scale, including designing and maintaining ledger structures (e.g. via Dwolla or similar ACH infrastructure) to track funds by donor, employer, and SGO across the platform’s fund allocation model.

• Build integrations between fundraising CRM systems, donation platforms, payroll-giving systems, and financial accounting systems to ensure accurate, automated data flows.

Donation Processing and Operations

• Design and build the end-to-end donation processing infrastructure, covering critical fundraising tracks.

• Manage and optimize the donation platform stack, ensuring payment processing, pledge management, recurring gift administration, and payroll deduction flows operate reliably and at scale.

• Own the operational relationship with payment processors, donation platforms, and payroll giving infrastructure providers.

• Build reconciliation processes that ensure donation records, payment receipts, and CRM data are accurate and consistent across all systems, working alongside engineering to design and validate the ACH reconciliation logic.

EFTC Compliance and SGO Administration

• Become EducationSuperHighway's internal expert on EFTC compliance requirements, understanding the federal regulations governing SGO donation processing, donor eligibility, credit documentation, and scholarship fund deployment.

• Build and maintain the documentation, recordkeeping, and reporting systems required to demonstrate compliance with EFTC regulations across all donor types and all 50 states.

• Develop donor acknowledgment and tax documentation processes, ensuring every donor receives timely, accurate, and legally compliant gift receipts and EFTC credit documentation.

• Coordinate with external legal and tax counsel to ensure all donation operations meet current regulatory requirements and adapt quickly to any regulatory updates.

• Manage state-level SGO reporting obligations, ensuring EducationSuperHighway meets all filing, reporting, and compliance deadlines across approved SGO states.

Scholarship Fund Management

• Own the financial flows from donated funds to scholarship disbursements, building the controls, approval processes, and audit trails required to manage scholarship funds responsibly and in compliance with EFTC regulations

• Coordinate with the Director of Program Operations to ensure scholarship funding flows align with provider contracts, student eligibility determinations, and delivery timelines

• Build financial reporting on scholarship fund utilization, tracking funds raised, funds committed, funds disbursed, and scholarship outcomes by state and provider

Financial Reporting and Controls

• Build and maintain financial dashboards providing real-time visibility into donation volume, revenue by track, fund utilization, and compliance status.

• Develop the internal controls framework for donation operations, ensuring appropriate segregation of duties, authorization workflows, and audit readiness.

• Prepare regular financial reports for senior leadership and the board covering fundraising performance, operational costs, and fund deployment.

• Manage the annual audit process for donation operations and scholarship funds in coordination with EducationSuperHighway's external auditors.

Team Building

• Define the Finance and Donation Operations team structure needed to support the program at scale, identifying when and what to hire as donation volume grows.

• Recruit, onboard, and manage team members as the function expands.

Qualifications

Required

• 7+ years of experience in non-profit finance, donation operations, financial management, or a related operational finance role. Prefer audit experience

• Demonstrated experience building financial operations, controls, and compliance infrastructure, not just managing existing systems.

• Strong understanding of nonprofit accounting, fund accounting, and donor acknowledgment requirements.

• Experience with donation processing platforms, payment systems, and financial reconciliation workflows.

• Exceptional attention to detail and commitment to accuracy, this role carries significant compliance and legal accountability.

• Comfort operating in an early-stage environment where systems, processes, and policies need to be built from scratch.

Highly Valued

• CMA, CPA designation or equivalent financial credentials.

• Experience managing the financial operations of a launch-phase non-profit or program.

• Direct experience with Scholarship Granting Organization operations, educational tax credit programs, or similar state or federal tax credit giving structures.

• Familiarity with payroll giving processes and third-party platforms.

• Audit experience or familiarity strongly preferred

• Experience with DAF (Donor Advised Fund) processing and administration.

• Knowledge of multi-state charitable solicitation registration and compliance requirements.

Compensation & Benefits

• Salary: $170,000, commensurate with experience.

• Comprehensive health, dental, and vision benefits.

• Generous PTO and flexible remote work.

• The chance to build something from nothing and help close the K-12 literacy gap in America.