Director of Family Services

Tulsa Educare; Jenks (OK); On-site; USD 60,000 - 90,000; Full time

Job summary

Tulsa Educare in Jenks, OK seeks a Director of Family Services to oversee enrollment, family engagement, and partnerships, with a focus on child health and program compliance. You will lead a six-person family services team, develop outreach strategies, and ensure services meet federal and state standards.

Qualifications include a Master’s or Bachelor’s degree in a related field and at least two years of supervisory experience, plus strong communication and data-driven practices.

Qualifications

• Master’s or Bachelor’s degree in a related field is required.
• Two years of supervisory/management experience or experience in an Educare school is required.
• Experience providing services to families and children is required.
• Office-based role with local travel and ability to lift up to 25 pounds is required.

Responsibilities

• Oversee enrollment coordination, including recruitment, selection, enrollment, and orientation of children and families.
• Conduct tours for applicants and community partners when needed.
• Develop a system for transitioning children between classrooms and to the school system, with materials translated in families’ home language.
• Supervise family services staff to strengthen parent/child relationships and family engagement in schooling.
• Develop and implement family engagement initiatives based on data from family and child assessments.
• Manage community partnerships and representation at events; connect families to resources.

Skills

Relationship building

Team leadership

Communication skills

Adaptability

Reflection facilitation

Education

Master’s or Bachelor’s degree in Child & Family Development, Early Childhood, Social Work, or related field

Tools

MS Office

Database software

Job description

Essential QualitiesA Director of Family Services at Tulsa Educare is responsible for overseeing all aspects of child enrollment, community outreach and partnerships, family and child health, and monitoring progress and compliance. Tulsa Educare is seeking a Director of Family Services who will make the commitment to perform with integrity and model these essential qualities:Driven to build collaborative and strength-based relationships with familiesA collaborative mindset for working with a diverse workforce.Ability to quickly adapt to changes, demands and initiativesDriven to collaboratively lead and inspire a diverse teamAbility to facilitating reflection with othersStrong oral and written communication skills.Committed to following Tulsa Educare’s Values: Learning, Relationships, Commitment and DataQualified (and not prohibited) to work around childrenLegally authorized to work in the United StatesEssential FunctionsThe functions outlined in this job description are examples of the general nature of those performed by employees in this position. Any combination of these functions and responsibilities may be performed. The list is descriptive only and should be used for no other purpose. Management retains the right to revise job functions at any time. These functions are not to be construed as exclusive or all-inclusive.Child Enrollment:Oversee the coordination of recruitment, selection, enrollment, and orientation of children and familiesConduct tours to interested applicants and community partners when neededDevelop a system for transitioning children into the program, from classroom to classroom and to the school system ensuring materials are translated in families’ home languageFamily Engagement:Through supervision of the family services team, support the parent’s role in developing strong, positive parent/child relationships by enhancing their understanding of their child’s development, health and learning, and by strengthening the parent’s role in their child’s school and educational experiencesWork with the School Director to develop the family engagement initiatives based off of data from family and child assessmentsFacilitate parent engagement event planning with the family services team utilizing information from family and child assessments, goals, and parent interestsMonitor and track all activities in the family services program including completion of family assessments, family partnership agreements, health needs, community referrals, children’s attendance and child care subsidyCommunity EngagementDevelop collaborative community partnerships, represent Educare at community events, and improve access to comprehensive services for familiesCommunicate the agency philosophy and goals to visitors and other community programs and organizationsFoster continued growth and development of a comprehensive parent resource and referral system that connects enrolled families to appropriate resources to assist with family goals and needsProgram Development and Oversight:Understand, support, and implement the core features of Educare Learning Network (data utilization, intensive family engagement, embedded professional development, and high quality teaching practices) to improve child and family outcomesLead a team of six in diverse roles, fostering employee growth and development through effective interviewing, onboarding, performance evaluations, disciplinary actions, and conflict resolutionEnsure compliance in all state and federal standards are met including, Early Head Start, Oklahoma Department of Human Services Child Care Licensing Standards (DHS), Oklahoma Tribal licensing, National Association for the Education of Young Children (NAEYC) Accreditation standards, and Child and Adult Care Food Program (CACFP)Support the professional development of all staff to strengthen family engagement program strategies, ensuring continuous improvement driven by research-based outcomes and best practicesCollaborate with Family Service members to determine and develop training content, develop or improve system tools, processes and procedures to support Family Service team members development.Lead and coach implementation of the school's Educare Intensive Family Engagement Framework and staff use of strength based family engagement practices and attitudes.Collaborate and consult with the Family Engagement Coordinator for reflection and guidance for program development and oversight, child enrollment, family Engagement and additional duties.Additional Duties:Communicate regularly with the School Director to receive guidance, report progress, plan new strategies, discuss problems, and receive information on program policies and proceduresFacilitate parent groups, family workshops, and school eventsPartner with other school leaders with special projects, report, and other duties as assignedKnowledge and SkillsBroad knowledge and experience in:Creating an environment of mutual respect and partnerships between staff and familiesDemonstrating strong written and verbal communication skills to convey complex information in a clear and positive mannerFacilitating, presenting, and effectively communicating to a diverse populationDisplaying excellent interpersonal and communication skills with drive, energy, and a passion for development of people and the departmentApplying theories and principles of family engagement, child development, and adult learningUsing the goal setting theories to support growth in family outcomesBalancing and prioritizing multiple projects and priorities and following through to completionMaintaining strict confidentiality of extremely sensitive dataMS Office skills, database software skills, organizational skills, efficiency skills and excellent attention to detail with a demonstrated commitment to completing assignments on a timely basisMust be driven to follow Tulsa Educare’s Values: Learning, Relationships, Commitment and DataMinimum QualificationsEducation: Master’s or Bachelor’s degree from an accredited university/college in Child & Family Development, Early Childhood, Social Work, or related fieldExperience: Minimum two years of supervisory/management experience or two years of experience in an Educare school, and relevant experience providing services to families and childrenOtherPrimarily an office position with some local travel (exposure to normal traffic hazards). Ability to lift and carry up to 25 pounds. Regular and reliable attendance required.