Director of Family Services

Autism Care Therapy; Illinois; On-site; USD 80,000 - 85,000; Full time

Job summary

A prominent healthcare provider in Illinois seeks a Director of Family Services to oversee operational and clinical excellence at the Behavioral Health Clinic. The ideal candidate will have substantial leadership experience, be skilled in community engagement, and maintain high clinical standards. Responsibilities include hiring staff, ensuring compliance with regulations, and driving quality improvement initiatives. With a salary range of $80-85K annually, this full-time position emphasizes collaboration and strategic planning to enhance service delivery.

Qualifications

• 5+ years of experience in human services, particularly in behavioral health or disability services.
• Experience working with diverse populations using culturally sensitive techniques.
• Ability to work independently and in a multidisciplinary team.

Responsibilities

• Oversee all aspects and functions of the Behavioral Health Clinic.
• Develop and implement policies and systems for service delivery.
• Lead continuous quality improvement efforts.
• Hire, train, and supervise BHC staff.

Skills

Strong clinical skills and sound professional judgment

Proficiency in interpreting and approving clinical assessments (e.g., IM+CANS)

In-depth knowledge of the Illinois developmental disabilities system

Skilled in developing and implementing policies and procedures

Demonstrated experience in continuous quality improvement

Strong interpersonal and communication skills

Education

Valid state licensure as an LCSW, LCPC, or LMFT

IM+CANS certification (or ability to obtain)

Job description

• Oversee all aspects and functions of the Behavioral Health Clinic (BHC).
• Develop and implement policies, procedures, workflows, templates, and systems to ensure effective service delivery.
• Lead continuous quality improvement efforts to enhance program effectiveness, staff performance, and client outcomes.
• Develop and implement the BHC’s strategic plan to guide growth and service expansion.

Clinical Oversight & Service Delivery

• Hire, train, and supervise BHC staff.
• Provide clinical supervision and oversight to applicable staff, with an emphasis on documentation standards, strengths‑based care planning, trauma‑informed practices, and system navigation.
• Review and approve assessments, treatment plans, and documentation (e.g., IM+CANS, progress notes) focusing on quality and funder‑related requirements.
• Monitor service delivery to ensure timely referrals, follow‑ups, and consistent care coordination for children and families.
• Supervise case management staff to ensure that client needs are assessed holistically across behavioral, social, educational, and medical domains.
• Create and maintain onboarding workflows for new clients to ensure smooth and timely service initiation.
• Lead interdisciplinary team meetings to foster collaboration, problem‑solving, and integrated service delivery.
• Maintain a small clinical caseload and provide direct intervention as needed.
• Ensure compliance with state regulations and agency standards through quality reviews.
• Monitor billing practices and develop systems to support financial sustainability.
• Collaborate with funders and lead efforts to meet and maintain accreditation requirements; support the clinic through audits, reviews, and compliance visits.

Community Engagement

• Establish and maintain referral relationships through community outreach with Medicaid Managed Care Organizations, schools, social service agencies, developmental pediatricians, early intervention providers, psychologists, and other relevant partners.
• Participate actively in Community Stakeholder Meetings to inform local systems and increase visibility of clinic services.

Salary Range

• 80-85K Annual

Status: Active

Position: Director of Family Services

Experience: +5 Years

Job Type: Full Time - In‑person

Qualifications

Required Skills

• Strong clinical skills and sound professional judgment
• Proficiency in interpreting and approving clinical assessments (e.g., IM+CANS)
• In‑depth knowledge of the Illinois developmental disabilities system
• Familiarity with Medicaid, insurance policies, state behavioral health regulations, and accreditation standards
• Skilled in developing and implementing policies, procedures, and workflows that meet both clinical and regulatory standards
• Demonstrated experience in continuous quality improvement and program development
• Strategic thinker with the ability to align clinical practices with program goals
• Proven experience in leadership roles, with the ability to supervise multidisciplinary teams
• Strong interpersonal and communication skills for effective collaboration with families, staff, funders, and external partners
• Clear understanding of resources available to families and children in Illinois to reduce stress and improve quality of life
• Highly organized with excellent attention to detail
• Exhibits a high degree of autonomy, initiative, and follow‑through
• Adaptable and solutions‑focused in evolving environments

Requirements

• Valid state licensure as an LCSW, LCPC, or LMFT
• IM+CANS certification or ability to obtain certification prior to employment
• Experience in human services settings, particularly in behavioral health or disability service
• Strong skills in supervising staff or interns, with a focus on mentoring and professional development
• Experience working with diverse populations and using culturally sensitive techniques
• Familiarity with motivational interviewing principles is preferred
• Excellent communication skills, both verbal and written
• Ability to work independently as well as part of a multidisciplinary team