Director of Experience Design Systems & AI Tooling

PayPal; New York (NY); Hybrid; USD 218,000 - 324,000; Full time

Job summary

PayPal in New York City seeks a senior design leader to guide a team of product and UX designers supporting developer experience, design systems, and AI-enabled design tooling across PayPal.

You will coach designers, manage performance, and contribute directly when senior design judgment or technical depth can improve outcomes, partnering with Product, Engineering, Documentation, Research, Accessibility and senior leaders.

Qualifications

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 2 years of experience leading others.
• Portfolio or set of case studies showing storytelling and leadership results.

Responsibilities

• Establish overall business or technical strategy for user experience initiatives.
• Lead design reviews and strengthen critique practices.
• Guide the design of developer dashboards, documentation experiences, and related tools.
• Coaching and development of designers, setting expectations and feedback.
• Collaborate with Product, Engineering, Documentation, and Research partners.

Skills

Product design

UX design

Leadership

Design systems

AI tooling

Education

Bachelor's degree

Job description

PayPal in New York City seeks a senior design leader to guide a team of product and UX designers supporting developer experience, design systems, and AI-enabled design tooling across PayPal.

You will coach designers, manage performance, and contribute directly when senior design judgment or technical depth can improve outcomes, partnering with Product, Engineering, Documentation, Research, Accessibility and senior leaders.