Director of Event Technology

Markey's; San Antonio (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan

Good working environment

Opportunities for professional growth

Job summary

A leading creative audio-visual provider in San Antonio is looking for a Director of Event Technology. This full-time role involves leading the event tech team, consulting with clients, and managing budgets to ensure exceptional service for all live and virtual events. Ideal candidates will have experience in event technology, excellent communication skills, and the ability to balance multiple responsibilities effectively. Join a company committed to employee growth and ownership through an ESOP program.

Qualifications

• Minimum one year of experience leading event technology, operations or sales.
• Functional knowledge of flown audio systems and HD video switching.
• Excellent customer service skills and verbal/written communication.
• Must have functional knowledge of HD video switching, cameras and video playback & recording.
• Must have functional knowledge of stage lighting techniques using static and moving lights.
• Must have functional knowledge of internet bandwidth and IT configurations.
• Excellent customer service and verbal/written communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams, OneDrive) and ability to learn R2 program.
• Previous history of positive interactions with internal and external customers.
• Professional appearance and attitude at all times.
• Strong time management and multitasking across projects, meetings, on-site support, billing and account management.
• Attention to detail in account management and pre/post-production coordination.
• Ability to work a flexible schedule as dictated by business needs.

Responsibilities

• Lead the event technology team and manage daily activities.
• Consult with clients and generate quotes for services.
• Coordinate equipment and labor needs with other locations.
• Consult with clients; generate quotes, labor estimates and diagrams; provide creative and technical AV solutions.
• Generate and update daily/weekly forms including billing, equipment boards, schedules and forecasts.
• Meet on-site clients to ensure order accuracy and functionality; assist setup/teardown of A/V equipment; on-site liaison for events.
• Attend site visits, BEO meetings and pre-event meetings.
• Coordinate equipment and labor needs with other Markey's locations.
• Follow SOPs for event management and operations.
• Manage annual budget, revenue/expense, and on-site inventory to meet or exceed expectations.
• Fulfill other duties to ensure success of Markey’s events.

Skills

Leadership in event technology

Customer service

Technical audiovisual solutions

Time management

Communication skills

Microsoft Office

R2 program

Customer service

On-site coordination

Tools

Microsoft Office Suite

R2 program

Job description

Markey's, a multi-state leading provider of creative audio-visual services, is seeking a Director of Event Technology to join our team at the Plaza San Antonio. The Director of Event Technology is responsible for leading the event technology team and consulting with customers and hotel event management to create defining experiences for all customer live and virtual events at the Plaza San Antonio Hotel & Spa. This position will also handle consulting and drop-off support for The Canopy San Antonio Riverwalk Hotel, as needed.

This position is a Full-Time salaried (exempt) role. Typical daytime hours, although occasional early mornings, late nights and weekend work may be required.

Position Responsibilities

• Lead the Markey’s event technology team with a positive and compassionate attitude, managing all day-to-day activities regarding event technology services.
• Foster a positive working relationship between Markey’s and the hotel, working effectively and professionally with hotel management, event and support staff, clients and event planners.
• Work directly with clients contracting with the hotel, requiring various services including audiovisual rental and technical labor.
• Consult with internal and external clients; generate quotes, labor estimates & room diagrams; and provide creative as well as technical audiovisual solutions for events to help secure business at its greatest potential.
• Generate and update daily and weekly forms including but not limited to billing, daily equipment "boards", schedules, and forecasts.
• Meet on-site clients to ensure order accuracy & functionality, assist in set-up and teardown of A/V equipment, coordinate and act as on-site liaison for events.
• Attend all site visits, BEO meetings, and pre-event meetings.
• Coordinate equipment and labor needs with other Markey's locations.
• Follow and maintain existing Standard Operating Procedures (SOPs) for event management and operational functions.
• Responsible for annual budget, managing revenue and expense, and on-site inventory management to meet or exceed expectations.
• Fulfill other duties as assigned to ensure success of Markey’s events.

Requirements

• Minimum one year of experience leading event technology, operations or sales.
• Ability to document sales goals, event surveys, and revenue forecasts.
• Must have functional knowledge of flown audio systems for performance.
• Must have functional knowledge of HD video switching, cameras and video playback & recording.
• Must have functional knowledge of stage lighting techniques using static and moving lights.
• Must have functional knowledge of internet bandwidth and IT configurations.
• Must have excellent customer service and verbal/written communication skills, politely and promptly responding to all internal and external requests.
• Computer proficiency and thorough knowledge of Microsoft Office Suite – Word, Excel, Outlook, PowerPoint, Teams and One Drive.Ability to learn R2 program.
• Previous history of interacting positively with internal and external customers.
• Ability to maintain a professional appearance and attitude at all times.
• Must possess excellent time management and multitasking skills by balancing workload between reviewing projects, attending meetings and conference calls, face-to-face customer interactions, on-site event support, billing and overall account management.
• Must possess a high level of detail in all work including account management, organizing event information, arranging and managing pre and post-production services.
• Ability to work a flexible schedule as dictated by business needs.

Become a part of our team!

Established in 1959 and with more than 65 years of experience in the rental & staging industry, Markey's prides ourself in providing the BEST SERVICE and MOST DIVERSE & RELIABLE EQUIPMENT the industry has to offer. We are committed to providing a good working environment where all employees treat each other with respect and dignity, where employees are encouraged to grow personally and professionally, and we help employees produce quality results of which they can be proud.

At Markey's we are a 100% Employee-Owned Company and we participate in an ESOP, or the Employee Stock Ownership Plan! The ESOP gives our Full-Time employees a beneficial ownership stake in the company at no cost to them. Ask us about our ESOP and its many benefits!