Director of Event Services

Compass Group USA; Washington (District of Columbia); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Retirement Plan

Wellness programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Medical Insurance

Vision

Life Insurance

Disability Insurance

Employee Assistance Program

FSAs

Job summary

Compass Group USA's Occasions Caterers seeks a Director of Event Services to oversee on- and off-premise events, requiring sharp attention to detail and strong client communication.

Responsibilities include menu planning with clients and chefs, coordinating with the Catering Event Manager, recruiting and training staff, and ensuring projects stay within budget. This role offers comprehensive benefits and opportunities to lead high-profile events in the DC area.

Qualifications

• Operationally savvy leader with experience in managing people, events and guest experiences.
• Strong organizational and time-management skills; able to motivate teams.
• Able to work independently with little supervision and communicate with clients and management.
• Experience budgeting, P&L, labor, and sales forecasting.
• HR experience including hiring and mentoring.
• 3-5 years in hospitality management.
• Focus on client service and growing the business.

Responsibilities

• Consult with clients on scope, budget, menus and entertainment.
• Plan menus with clients and chefs.
• Coordinate with the Event Manager to execute events.
• Recruit, interview, train staff.
• Lead and motivate catering team.
• Plan staff and event schedules.
• Maintain financial and administrative records.
• Liaise between Sales, Catering, Staffing, Vendors and clients.
• Assess contract requirements and service delivery.
• Review events to ensure quality and performance.
• Resolve customer concerns and ensure timely payment.

Skills

Leadership

Organization

Communication

Budgeting

HR Experience

Job description

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Position Title: Director of Event Services

Salary: $75,000 to $80,000

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

FOOD FIRST. INSPIRED BY INGREDIENTS. GREAT SERVICE.

About our Company

Since 1986, Occasions Caterers has worked closely with our clients to create remarkable events. We have grown in size but maintain a boutique approach to full-service catering with a focus on custom menus, creative décor, expert planning and gracious service. We craft experiences through food, design and hospitality to reflect your unique style, taste and vision. With over thirty years of experience, we have an unmatched scope of knowledge, resources and relationships to produce events that exceed expectation and delight in every way . Occasions Caterers has a mission to have dedicated team members who support and work together to create exceptional catered experiences each and every day.

If you want to be a part of an exceptional team who values Excellence by setting the bar high, Integrity by living our values, Respect by valuing the contributions of every team member, Teamwork by supporting each other, and Innovation by keeping things exciting, please see our open position below.

Job Summary

Job Summary:

The Director of Event Services holds duties related to successful execution and coordination for on and off premise Company events. The position entails a need for excellent attention to detail and communication skills; ability to multi-task on a variety of projects simultaneously, accurate distribution of pertinent information both internally to all departments as well as to clients and related vendors.You will be expected to have excellent client skills in presentation and marketing ability.

Key Responsibilities:

• Consults clients as to scope, expectations, setting, menu, collateral entertainment to have a successful and appropriate event within the client’s budget
• Plans menus in consultation with the clients and chefs
• Delegates to, and ensure that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager
• Recruits, interviews, selects, and trains permanent and casual staff
• Organizes, leads and motivates the catering team
• Plans staff and event schedules
• Maintains and develops accurate financial and administrative records
• Serves as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan events
• Assesses contract requirements and ensure satisfaction with the services delivered
• Performs final review and assessment of catering events to determine if they meet performance and quality standards
• Resolves customer concerns and ensures timely customer payment

Preferred Qualifications:

• Operationally savvy industry professional with demonstrated leadership in managing people, events and the overall guest experience
• Strong organization, time management and team motivation skills are essential for success in this role
• Ability to work independently with little direct supervision
• Ability to communicate effectively (verbal and written) with clients, senior management, and WPC support staff
• Ability to respond effectively to continuously changing demands
• Demonstrated experience in budgeting, P&L, labor and sales forecasting and reporting
• Effective use of discretion to problem solve in a fast-paced environment
• Ability to establish credibility with senior culinary professionals
• Human Resource experience including hiring, training, mentoring and development
• 3-5 years’ experience in a hospitality management environment (preferably in an off-premise catering environment)
• The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business

Associates at Occasions are offered many fantastic benefits.

Both full-time and part-time positions offer the followingbenefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Vision
• Life Insurance/AD
• Disability Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Occasionsmaintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.