Director of Environmental Services

Friends Homes; Greensboro (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Discounted meals

On-site gym

Health and dental insurance

401(k) retirement plan

Paid annual leave

Employee scholarship opportunities

Employee Assistance Program (EAP)

Job summary

Friends Homes is seeking a Director of Environmental Services in Greensboro, NC to lead EVS, housekeeping, laundry and grounds operations. You will manage budgets, drive service excellence, and ensure regulatory compliance while collaborating with residents and staff.

The role emphasizes staff development, safety, and continuous improvement to enhance the community environment and resident experience. This is a full-time, on-site leadership position at a life plan community.

Qualifications

• Background in Environmental Services
• Knowledge of Privacy laws and Life Safety requirements as they relate to Infection Control
• OSHA regulations and infection control knowledge

Responsibilities

• Manage departmental operations within the approved budget while maintaining excellent customer service.
• Plan, coordinate, and supervise housekeeping, laundry, and grounds operations to ensure quality and timely service.
• Monitor departmental performance, maintain records and reports, and ensure compliance with Friends Homes policies and standards.
• Recruit, hire, train, supervise, and evaluate employees in accordance with company policies and budget guidelines.
• Provide coaching, professional development, and progressive discipline as needed.
• Oversee contractor bids and make recommendations to administration.
• Implement improvements that enhance the community environment and resident experience.
• Participate in community committees and the Manager on Duty weekend rotation.

Skills

Environmental Services

Supervisory experience

Privacy laws

Infection control

Life Safety

OSHA regulations

Education

Bachelor’s Degree in Healthcare Administration, Hospitality, Environmental Services, or related field

Job description

Find a Rewarding Career at Friends Homes

Now hiring a Director of Environmental Services at Friends Homes !

What You'll Do:

• Manage departmental operations within the approved budget while maintaining excellent customer service.


• Maintain a clean, sanitary, organized, and inspection-ready environment in compliance with all applicable regulations.


• Plan, coordinate, and supervise housekeeping, laundry, and grounds operations to ensure quality and timely service.


• Monitor departmental performance, maintain records and reports, and ensure compliance with Friends Homes policies and standards.


• Oversee contractor bids and make recommendations to administration.


• Conduct staff meetings and collaborate with other departments to coordinate services.


• Build positive relationships with residents and staff while addressing service quality and concerns.


• Recruit, hire, train, supervise, and evaluate employees in accordance with company policies and budget guidelines.


• Provide coaching, professional development, and progressive discipline as needed.


• Ensure proper equipment use and maintenance through training and supervisor accountability.


• Implement improvements that enhance the community environment and resident experience.


• Participate in community committees, professional development opportunities, and the Manager on Duty weekend rotation

Required:

• Background in Environmental Services


• Must be knowledgeable of Privacy laws, Federal Requirements of Participation as those relate to Life Safety and Infection Control, All Hazard and OSHA Act and its regulations.


• Minimum of 3-5 years supervisory experience in Environmental Services, Housekeeping, or Laundry Operations within healthcare, long-term care, hospital, or senior living environments

Preferred

• Bachelor’s Degree in Healthcare Administration , Hospitality, Environmental Services, or related field .


• Experience in a Continuing Care Retirement Community (CCRC), Skilled Nursing Facility, or hospital environment


• EVS or Healthcare Housekeeping Certification preferred

Why Friends Homes?

Friends Homes is a Life Plan Community committed to providing exceptional care and meaningful connections for older adults across all levels of service. We foster a supportive, faith-based environment where team members are valued, respected, and empowered to make a difference every day.
Whether you're providing direct care, supporting wellness and engagement, or serving behind the scenes, your work at Friends Homes is part of something greater—a mission-driven community built on compassion, dignity, and teamwork.

Perks & Benefits for YOU:
At Friends Homes, we care for our team like family. All team members enjoy access to:

• Discounted meals from select on-site venues


• Access to employee gyms and indoor pool


• Excellent medical, dental, and vision insurance


• Insurance options for family members


• Disability and life insurance coverage


• Multiple spending account options (e.g., FSA)


• 401(k) Retirement Plan


• Paid Annual Leave (PAL)


• Access to earned wages before payday


• Employee scholarship opportunities


• Employee Assistance Program (EAP)


• Discounted tickets and local perks


• Fun employee events throughout the year


• A faith-based, mission-driven community with a strong team spirit!

Friends Homes is a non-profit organization that is focused on achieving its mission. If you are a compassionate and service-oriented person, we would love to have you on our team. We offer numerous fulfilling opportunities with excellent benefits in a supportive, family-oriented environment. With over 400 full and part-time positions available across our two campuses, we are sure you will find a role that suits your skills and interests.
Friends Homes is committed to providing equal opportunities to all candidates regardless of their backgrounds. We encourage you to explore our current openings and apply online for consideration.

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