Director of Enterprise Quality

Vallum Associates; Franklin (MA); On-site; USD 180,000 - 250,000; Full time

Job summary

Vallum Associates seeks a Director of Enterprise Quality to architect and drive an enterprise-wide quality strategy across a growing manufacturing footprint. You will set governance, build a high-performing quality organization and partner with Operations, Engineering and Supply Chain to embed quality throughout the product lifecycle.

You will lead audits, CAPA programs and continuous-improvement initiatives, with accountability for customer quality, supplier quality and regulatory compliance

Qualifications

• Significant quality leadership experience within complex engineering/manufacturing environments.
• Proven responsibility for quality across multiple facilities, divisions or locations.
• Experience developing and implementing enterprise-level quality systems and transformation programs.
• Strong knowledge of quality-management standards (AS9100/ISO 9001) and regulatory regimes.

Responsibilities

• Develop and execute an enterprise-wide quality strategy across facilities.
• Establish consistent quality systems, policies, procedures and standards.
• Lead and develop quality teams with clear accountability.
• Partner with Operations, Engineering, Supply Chain and senior leadership to embed quality.
• Monitor quality performance and drive measurable improvements (defects, complaints, scrap, cost of poor quality).
• Lead root-cause investigations, CAPA, 8D and continuous-improvement programs.
• Strengthen supplier quality processes, audits and corrective-action planning.
• Maintain compliance with standards, regulatory requirements and customer obligations.
• Lead internal, supplier and regulatory audits and resolve findings timely.
• Communicate recovery plans for significant customer quality concerns.

Skills

Quality leadership

Enterprise quality strategy

Cross-functional leadership

Quality governance

Audit management

CAPA & 8D

FMEA & SPC

Regulatory compliance

Commercial awareness

Strategic & operational

Education

Bachelor's degree in engineering/quality/manufacturing

Advanced degree or quality certification

Tools

QMS software

Job description

Travel: Regular travel across company locations

Vallum Associates is supporting a growing engineering and manufacturing organization in the appointment of a Director of Enterprise Quality.

This senior leadership position will take responsibility for developing and implementing a consistent quality strategy across multiple facilities and business units. The successful candidate will strengthen quality governance, improve operational performance and establish a culture in which quality is embedded throughout the organization.

Key Responsibilities

• Develop and execute an enterprise-wide quality strategy aligned with the organization’s operational and commercial objectives.
• Establish consistent quality systems, policies, procedures and performance standards across multiple locations.
• Lead and develop quality teams, creating clear accountability at both corporate and site level.
• Partner with Operations, Engineering, Supply Chain and senior leadership to integrate quality throughout the product and manufacturing lifecycle.
• Monitor quality performance and implement measurable improvements across customer complaints, product defects, scrap, rework and cost of poor quality.
• Lead root-cause investigations, corrective and preventive actions, and continuous-improvement programs.
• Strengthen supplier quality processes, including qualification, performance management, audits and corrective-action planning.
• Maintain compliance with applicable quality standards, regulatory requirements and customer obligations.
• Lead internal, customer and regulatory audits while ensuring timely resolution of findings.
• Manage significant customer quality concerns and communicate recovery plans to senior stakeholders.
• Identify quality-related business risks and establish appropriate controls and mitigation strategies.
• Build a high-performing quality organization capable of supporting continued growth.

Candidate Profile

• Significant quality leadership experience within a complex engineering or manufacturing environment.
• Proven responsibility for quality across multiple facilities, divisions or geographical locations.
• Demonstrated success developing and implementing enterprise-level quality systems and transformation programs.
• Strong knowledge of quality-management systems and relevant industry standards.
• Experience managing customer quality, supplier quality, manufacturing quality and regulatory compliance.
• Practical knowledge of root-cause analysis, CAPA, 8D, FMEA, control plans and statistical process control.
• Strong commercial awareness, with the ability to connect quality improvements to operational and financial performance.
• Experience leading senior teams and influencing executives across Operations, Engineering and Supply Chain.
• Comfortable operating at both strategic and operational levels.
• Bachelor's degree in engineering, quality, manufacturing or a related discipline. An advanced degree or recognized quality certification would be advantageous.

Preferred Experience

• Experience within aerospace, defense, electronics, automotive, medical devices or another highly regulated manufacturing sector.
• Knowledge of standards such as AS9100 and ISO 9001.
• Experience supporting organizational growth, acquisitions or the integration of multiple facilities.
• A record of delivering measurable improvements in customer satisfaction, product quality and cost of poor quality.

The Opportunity

This is an opportunity to shape the quality strategy of a growing organization and establish a consistent operating model across the wider business. The successful individual will have meaningful executive visibility, the authority to influence change and the opportunity to build a quality function capable of supporting long-term growth.