Director of Enterprise Process Transformation

ANA; Kentucky; On-site; USD 160,000 - 200,000; Full time

Benefits offered by this job

401k with company contribution

Medical, Dental, & Vision

Life Insurance

Employee Assistance Program

Employee Appreciation Programs

Job summary

ANA is seeking a Director of Enterprise Process Transformation to own end-to-end business processes and unify architecture across ERP, CRM, and reporting platforms. The role focuses on process governance, cross-functional change, and system adoption to enable scalable growth in the US operations.

The onsite position in Henderson, NV reports to the VP of Finance and IT, with responsibilities spanning finance, operations, sales, and supply chain, leveraging Dynamics 365, Salesforce, and Power BI.

Qualifications

• Bachelor’s degree or equivalent in business, engineering, operations, information systems, or related fields.
• 10+ years leading enterprise process transformation, ERP architecture, and systems implementation.
• Proven success aligning ERP, CRM, and operational systems into a coherent model.
• Experience driving cross-functional change across multiple departments and systems.
• Strong data governance, governance, and enterprise reporting expertise (Power BI).

Responsibilities

• Map and document end-to-end workflows (Lead-to-Order, Order-to-Cash, etc.).
• Define system workflows across Dynamics 365, Salesforce, and related platforms.
• Establish governance for process creation, modification, and maintenance.
• Drive automation and standardization to improve efficiency and data quality.
• Train and enable leadership teams to adopt improved workflows within systems.

Skills

ERP architecture

CRM integration

Process governance

Data governance

Power BI

Systems thinking

Change management

Education

Bachelor’s degree

Tools

Dynamics 365 BC

Salesforce

Power BI

Integration tools

Master data governance

Job description

About ANA:

Join a recognized industry leader - Alliance North America was proudly named a 2025 Top Workplace in the Manufacturing Industry, an honor based entirely on feedback from our own employees about our culture, values, and workplace experience.

Alliance North America was established in 2017 and is proud to be the sole North American supplier of AIRMAN Power Generators, AIRMAN Air Compressors, and ANA’s patented EBOSS® Hybrid Energy System and Smart load bank system.Our commitment to our customers is to Make their World Easier, by answering the phone, understanding their needs, and taking ownership to provide them solutions. With a large parts inventory and more than 90% of all orders shipping within 24 hours, you never have to worry about spare parts. We help keep your fleet in top condition with our world class Support Department, who are always ready to help and be a resource by providing training on our equipment.

ANA is headquartered in Henderson, Nevada, with locations in Cypress, California, and Spartanburg, South Carolina. ANA is growing and scaling, and we are seeking a Director of Enterprise Process Transformation in an onsite position in Henderson, Nevada.

The Director of Enterprise Process Transformation will own the design and governance of ANA’s end-to-end business processes and ensure they are properly implemented and adhered to across the company’s departments and platforms. This role will establish and maintain a unified process architecture across operations, HR, finance, IT, sales, marketing, engineering, support, and supply chain, ensuring departmental decisions support downstream workflows and system integrity. The objective is to create a coherent operating model supported by well-integrated enterprise systems, enabling ANA to scale efficiently. This role requires someone who can lead cross-department change, influence teams across the organization, and ensure that new processes and systems are not only designed well but fully adopted.

The position is fully onsite, and the work schedule is weekdays from 8:00 AM-5:00 PM. This role reports to the VP of Finance and IT.

Role & Responsibilities:

Enterprise Process Architecture:

• Map and document ANA’s core end-to-end workflows, including:
• Lead-to-Order
• Order-to-Cash
• Procure-to-Pay
• Manufacture-to-Ship
• Inventory Management
• Record-to-Report
• Employee Lifecycle
• Identify inefficiencies, bottlenecks, and cross-department failure points.

Enterprise Systems Design -

Translate business processes into documented system workflows across ANA’s technology stack, including:

• MS Dynamics 365 Business Central
• Salesforce
• Finance, operations, HR and reporting platforms (including Power BI)
• Integration and automation tools
• Master data and permission governance structures

Cross-Functional Process Governance:

• Establish governance for how processes are created, modified, and maintained.
• Evaluate departmental process changes for downstream operational and system impacts.
• Facilitate alignment between departments.

Continuous Process Improvement:

• Drive operational efficiency through automation, standardization, and system optimization.
• Reduce manual workarounds and process delays.
• Improve the quality and consistency of operational and financial data.

System Adoption and Enablement:

• Improve effective use of core platforms such as Business Central and Salesforce.
• Partner with leadership and teams to ensure processes are correctly executed within systems.
• Provide guidance and training to support adoption of improved workflows.

Qualifications:

• Bachelor’s degree in business, engineering, operations, information systems, or related fields.
• 10–15+ years leading enterprise process transformation, ERP architecture, and business operational systems implementation.
• Demonstrated success driving cross-functional change in organizations where processes span multiple departments and systems.
• Experience implementing or rescuing ERP/CRM transformations where adoption, governance, and workflow discipline were required across teams.
• Strong, successful experience aligning ERP (Business Central or Microsoft Dynamics), CRM (Salesforce or similar), and operational systems into a coherent operating model.
• Proven ability to navigate organizational resistance and drive adoption of new processes and systems.
• Experience operating in manufacturing, operationally complex, or rapidly scaling companies strongly preferred.
• Deep understanding of enterprise operational workflows across finance, operations, sales, supply chain, HR, and support.
• Experience translating business processes into system architecture across ERP, CRM, and enterprise platforms.
• Strong understanding of data governance, system integrations, and enterprise reporting environments (e.g., Power BI).

Attributes:

• Change driver – Comfortable challenging the status quo and pushing the organization toward disciplined processes and system adoption.
• Influential communicator – Able to command a room, build credibility quickly, and lead cross-department discussions with senior leaders.
• Organizational diplomat – Skilled at navigating personalities, incentives, and departmental friction to move change forward.
• Systems thinker – Understands how decisions in one department cascade across operations, finance, and enterprise systems.
• Process architect – Able to design workflows that scale with the business and eliminate operational friction.
• Operationally fluent – Comfortable working directly with operations, finance, engineering, IT, and sales teams.
• Business-to-system translator – Converts operational needs into system logic, automation, and integrated workflows across ERP and CRM platforms.
• Relentless executor – Focused on ensuring processes are actually adopted, not just designed.

Expected Impact:

Within the first 12 months, this role should deliver:

• Clear ownership and governance of ANA’s end-to-end business processes across departments
• Strong integration between Business Central, Salesforce, and other core systems
• Streamlined, documented workflows that eliminate friction & manual workarounds, improve efficiencies including speed & accuracy
• Access for Leadership to consistent, accurate and standardized KPIs & dashboards that reduce manual reporting and improve decision speed
• A scalable process and systems foundation to support ANA’s growth

ANA’s Core Values:

• Root Cause Problem Solving
• Be Creative with Solutions
• Build open and honest relationships
• Build a positive team and family spirit
• Be inclusive
• Look for better ways
• Be humble
• Urgency

Benefits & Perks:

• Competitive pay
• 401k with company contribution
• Medical, Dental, & Vision
• Life Insurance
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance
• Employee Assistance Program
• Employee Appreciation Programs

$160,000 - $200,000 a year

The salary range for this role is $160,000 – $200,000 per year, which serves as a guide for pay decisions. Final compensation will be determined by a number of factors, such as the candidate’s qualifications, experience, and skills, as well as pay equity considerations.

You must be based in the United States and authorized to work in the U.S. without employer sponsorship. Please be advised that ANA does not provide employment-based visa sponsorship for this position at this time.

ANA is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.