Director of Enterprise Intelligence

Kentucky Fried Chicken (KFC); Plano (TX); On-site; USD 150,000 - 190,000; Full time

Job summary

Kentucky Fried Chicken (KFC) US seeks a senior leader to own and integrate digital analytics, experimentation, BI, data engineering, and the Databricks Lakehouse into a single enterprise-grade decision platform. You will steward the platform for trusted restaurant, operational, financial, customer, and franchise reporting.

Responsibilities include delivering AI-ready, productionized analytics and AI use cases such as demand signals, promotion analysis, and customer insights, with governance,

Responsibilities

• Own and integrate digital analytics, experimentation, business intelligence, data engineering, and the Databricks Lakehouse into a single enterprise-grade decision platform for KFC US.
• Govern certified metrics and semantic models for trusted restaurant, operational, financial, customer, and franchise reporting; productionize advanced analytics and AI use cases.

Job description

Purpose of The Job

Own and integrate digital analytics, experimentation, business intelligence, data engineering, and the Databricks Lakehouse into a single enterprise-grade decision platform for KFC US. Evolve that platform to deliver governed self-service analytics and natural-language insight experiences through Databricks AI/BI and Genie AI, including secure Microsoft Teams access where appropriate. This role is accountable for trusted restaurant, operational, financial, customer, and franchise reporting; certified metrics and semantic models; and the productionization of advanced analytics and AI use cases such as recommended ordering, restaurant-level forecasts, cook projections, demand signals, promotion analysis, and customer intelligence. The mandate: one measurement backbone, consistent definitions, AI-ready production pipelines, responsible-AI controls, and insight experiences—dashboards, narratives, agents, and natural-language queries-improve digital growth, restaurant performance, franchise confidence, and profitable decision-making.