Director of Enrollment, Agency IQ

SIAA; Hampton (NH); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Director of Enrollment, Agency IQ, leading the charge in adopting cutting-edge data analytics and technology programs. This role is pivotal in driving member engagement and success, ensuring a seamless onboarding experience for agencies. With a focus on strategic thinking and hands-on execution, you will collaborate with cross-functional teams to communicate the value of innovative tools that enhance agency performance. If you are passionate about making a measurable impact in the insurance industry and thrive in a dynamic environment, this opportunity is perfect for you.

Benefits

Competitive Compensation

Professional Development Opportunities

Collaborative Work Environment

Impactful Work on Technology Transformation

Qualifications

• 5+ years in enrollment or customer success roles, preferably in insurance or SaaS.
• Strong understanding of data analytics platforms and digital tools.

Responsibilities

• Develop and execute enrollment plans for data analytics and technology programs.
• Engage member agencies through tailored messaging and direct outreach.

Skills

Enrollment Strategy

Customer Success

Business Development

Account Management

Data Analytics

Communication Skills

Analytical Mindset

Education

Bachelor’s Degree

Advanced Degree in Business or Data

Tools

HubSpot

Salesforce

Data Visualization Tools

Job description

SIAA, Hampton, New Hampshire, United States of America

Job Description

Posted Friday, April 18, 2025 at 4:00 AM

The insurance industry is evolving, and SIAA is excited to drive this evolution. As the premiere agent alliance, we have created the strongest network where independent insurance agencies can accelerate their growth by accessing diverse products from the most reputable carriers available. We make a difference in people’s lives by helping them build successful careers and businesses, and when we achieve this for our member agencies, our strategic partner carriers, and for our internal team, the potential for our collective success is unlimited.

As a Great Place to Work, SIAA embraces the unique experience, background, and perspective that each individual brings, and we are connected by the common core values that drive our success: Persistent Positivity, Intellectual Curiosity, Humble Authenticity, Selfless Collaboration, and Solution-Driven. Join a team that is relentless in its pursuit of continuous improvement and execution of forward-thinking ideas. If you are looking for an organization where your ideas are heard, your feedback is valued, and your opportunities to learn and grow abound, look no further than SIAA and our master agency network.

We have a new opportunity for a Director of Enrollment, Agency IQ to lead the adoption and engagement strategy for our Data Analytics Platform and other technology programs. This is primarily a remote position, but candidates in the New Hampshire or Connecticut area preferred. This role combines strategic thinking with hands-on execution, ensuring that our members understand the value of these tools and are successfully onboarded to leverage them. Experience working within an insurance agency environment will be highly beneficial in understanding member needs and tailoring outreach effectively.

The Day to Day

• Program Enrollment Strategy:
  Develop and execute a comprehensive enrollment plan to drive member signups for data analytics, AI, digital transformation tools, and other technology programs.
• Member Engagement & Communication:
  Serve as the primary point of outreach for program enrollment, engaging member agencies through tailored messaging, events, and direct interactions.
• Enrollment Pipeline Management:
  Build, maintain, and report on a healthy enrollment pipeline. Track key performance indicators (KPIs) and optimize outreach strategies for conversion.
• Cross-Functional Collaboration:
  Partner with the Data, Product, Marketing, and Member Services teams to align messaging, enrollment materials, and onboarding workflows.
• Value Communication:
  Articulate the business and operational value of tech programs, including real-world use cases, ROI, and strategic advantages for member agencies.
• Member Success Enablement:
  Ensure members are successfully activated post-enrollment with appropriate training, support resources, and usage tracking.
• Insights & Reporting:
  Provide feedback from the field to help inform program development. Regularly report on adoption trends, barriers, and member sentiment to the team.

Qualifications

• 5+ years in enrollment, customer success, business development, or account management roles—preferably in insurance, data/analytics, or SaaS
• Strong understanding of data analytics platforms, digital tools, and the value of technology within the insurance ecosystem
• Excellent communicator with the ability to influence and educate stakeholders at all levels
• Track record of meeting or exceeding enrollment/adoption goals in a B2B environment
• Familiarity with CRM systems (e.g., HubSpot, Salesforce) and data visualization tools
• Analytical mindset with a passion for data-driven decision-making
• Prior experience working within or closely with an independent insurance agency is a strong plus
• Bachelor’s degree required; advanced degree in Business, Data, or a related field is a plus

Why Join Us?

• Work at the intersection of data and innovation within the insurance space
• Collaborate directly with senior leadership and influence strategic growth initiatives
• Competitive compensation, benefits, and professional development opportunities
• Make a measurable impact on how technology transforms member agency performance

SIAA is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

SIAA, Hampton, New Hampshire, United States of America