Overview
Pyramid Global Hospitality invites you to join The Mission Inn Hotel & Spa, a legendary AAA Four-Diamond, National Historic Landmark located in Riverside, California. The property boasts 238 guest rooms, 160,000+ sq ft of meeting and event space, and is known for its historic charm and luxury standards.
Responsibilities
- Direct all daily operations of the Engineering Department.
- Develop, implement, and oversee a comprehensive preventive maintenance program for guest rooms, public spaces, restaurants, spa facilities, meeting spaces, and back‑of‑house operations.
- Preserve and maintain the historic character of The Mission Inn while ensuring all facilities meet luxury hospitality standards.
- Supervise the maintenance and repair of HVAC systems, electrical, plumbing, boilers, fire life safety, elevators, pools, kitchen and laundry equipment, building automation, and other critical building systems.
- Ensure compliance with all local, state, and federal regulations, including OSHA, ADA, fire codes, health codes, and environmental regulations.
- Develop and manage departmental operating and capital budgets.
- Monitor utility consumption and implement energy conservation initiatives to improve operational efficiency.
- Plan, coordinate, and oversee capital improvement and renovation projects with minimal disruption to hotel operations.
- Negotiate and manage service agreements with vendors, contractors, and suppliers.
- Maintain accurate maintenance records, inspection reports, equipment logs, and regulatory documentation.
- Lead emergency response procedures related to building systems and facility operations.
- Collaborate with housekeeping, F&B, front office, security, and sales departments to ensure seamless guest experiences.
- Respond promptly to guest and departmental maintenance concerns while maintaining high service standards.
- Conduct regular inspections and ensure all engineering tools, equipment, and workspaces are maintained safely and organized.
- Participate in hotel leadership meetings and contribute to strategic planning initiatives.
Leadership Responsibilities
- Recruit, hire, train, coach, and develop Engineering team members.
- Establish departmental goals and performance expectations.
- Schedule staffing levels to meet operational demands.
- Conduct performance evaluations and provide ongoing coaching.
- Foster a culture of teamwork, accountability, safety, and exceptional guest service.
- Promote continuous improvement and professional development within the department.
Qualifications
- Bachelor's degree in Engineering, Facilities Management, Construction Management, or a related field preferred; equivalent education and extensive hospitality engineering experience considered.
- 7–10 years of progressive engineering or facilities management experience.
- 3–5 years in a leadership role within a luxury hotel, resort, or historic property preferred.
- Experience managing large-scale building systems and capital projects.
- Historical property maintenance experience highly desirable.
- Strong knowledge of mechanical, electrical, plumbing, HVAC, refrigeration, and life safety systems.
- Working knowledge of building automation systems (BAS).
- Excellent project management, organizational, financial management, and budgeting skills.
- Knowledge of preventative maintenance software and CMMS.
- Ability to interpret blueprints, technical manuals, and engineering drawings.
- Strong leadership, communication, and conflict resolution skills.
- Ability to prioritize multiple projects while maintaining exceptional attention to detail.
- Commitment to providing outstanding guest service and supporting hotel operations.
Physical Requirements
Ability to walk the hotel property for extended periods; frequently climb ladders and stairs; occasionally lift and move up to 50 pounds. Work in mechanical rooms, rooftops, confined spaces, and outdoor environments. Ability to respond to emergencies outside normal business hours. Work environment includes indoor and outdoor settings with varying temperatures, humidity, noise, chemicals, and mechanical equipment. Availability to work evenings, weekends, holidays, and on‑call as operational needs require.
Certificates and Licenses
- Certified Facility Manager (CFM)
- Certified Hospitality Facilities Executive (CHFE)
- EPA Universal Refrigerant Certification
- OSHA Safety Training
- Pool Operator Certification (CPO)
- Valid California Driver's License
Core Competencies
- Leadership & Team Development
- Preventive Maintenance
- Budget & Financial Management
- Regulatory Compliance
- Capital Project Management
- Historic Property Preservation
- Guest Service Excellence
- Safety & Risk Management
- Problem Solving
- Strategic Planning
- Communication
- Operational Excellence
Compensation
$175,000.00 – $185,000.00 per year, commensurate with experience.
Equal Opportunity Employer
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.