Director of EDI & Data Services

ThrivePass; United States; Remote; USD 120,000 - 135,000; Full time

Job summary

ThrivePass is seeking a Director of EDI & Data Services to lead a high-performing team focused on optimizing data integration across its benefits platform. This role includes strategic leadership, team management, and ensuring operational excellence, making it crucial for the company’s mission to enhance employee benefits. The ideal candidate will have over a decade of experience in data management and strong leadership capabilities, thriving in a collaborative and inclusive environment.

Benefits

Competitive benefits package

Opportunities to grow and learn

Inclusive and welcoming workplace

Qualifications

• 10+ years experience in data integration, EDI, or technical operations.
• 5+ years in leadership or senior management roles.
• Strong knowledge of ANSI X12 834 EDI, API exchanges, and SFTP transfers.

Responsibilities

• Lead end-to-end delivery and optimization of data integrations.
• Define and drive strategic direction of Data Services.
• Oversee compliance with data security and HIPAA regulations.

Skills

Data integration

Project management

Communication

Stakeholder management

Multitasking

Job description

At ThrivePass, we’re on a mission to help employees and businesses Thrive—because benefits should be more than just checkboxes. Through personalized benefits technology, data-driven insights, and meaningful experiences, we empower companies to support their teams in ways that truly matter.

We don’t just talk about culture—we build it. Everything we do is rooted in our CARE values:

• Courageous – We embrace new challenges and fresh ideas.
  
• Authentic – We show up as our true selves and value transparency.
  
• Resourceful – We find creative solutions and make things happen.
• Excellent – We hold ourselves accountable and take pride in our work.
  

At ThrivePass, performance isn’t just about hitting goals—it’s about how you show up. We invest in our employees’ growth and encourage bold thinking, collaboration, and continuous learning. Join us in shaping the future of employee benefits!

What You’ll Do

As the Director of EDI & Data Services, you will lead a high-performing team, responsible for end-to-end delivery, management, and optimization of all data integrations across our benefits platform. You’ll oversee EDI solutions supporting client and partner data exchange, shape data integration strategy, improve operational efficiency, and scale our data services infrastructure. You will collaborate closely with Engineering, Product, and Client Services to ensure secure, timely, and accurate data transmission that supports a seamless user experience.

Strategic Leadership

• Define and drive the strategic direction of ThrivePass’s Data Services function aligned to business and client needs.
• Set team goals, key performance metrics, and ensure successful execution of data integration initiatives.
• Evaluate, assess, and deploy partner and vendor integration strategies to enhance efficiency and scale.
• Analyze applications of LLM and AI layers to enhance service offerings.

Team Development & Management

• Lead, mentor, and develop a team of EDI specialists and data professionals.
• Foster a collaborative, high-performing team culture rooted in CARE values.
• Integration Oversight
• Oversee all file and API integrations with clients, vendors, and carriers ensuring compliance, quality, and timelines.
• Escalate and resolve complex integration challenges with internal and external partners.

Process Improvement & Innovation

• Optimize workflows, tools, and processes to increase speed, reliability, and scalability of data exchange.
• Partner with Operations and Engineering to influence middleware tools and automation capabilities.

Operational Excellence

• Ensure compliance with data security, HIPAA, and regulatory requirements.
• Manage SLAs, performance metrics, and risk mitigation across data services.

Cross-functional Collaboration

• Serve as the primary contact for data-related escalations and ensure client alignment.
• Drive stakeholder engagement across departments to proactively address integration and data needs.

What You Bring

• 10+ years experience in data integration, EDI, or technical operations, with 5+ years in leadership or senior management.
• Proven track record managing large-scale data integration projects including ANSI X12 834 EDI, API exchanges, and SFTP transfers.
• Strong knowledge of benefits administration platforms such as TPA, COBRA, CDH, HSA, HRA, and FSA preferred.
• Technical fluency in EDI formats (ANSI X12, JSON, XML) and scripting languages like Jscript.
• Deep understanding of HIPAA compliance and data security best practices.
• Demonstrated ability to lead transformation and drive scalable delivery improvements.
• Exceptional project management and multitasking skills.
• Excellent communication, stakeholder management, and cross-functional leadership.
• Experience thriving in fast-paced, high-growth environments.
• 5+ years managing teams to meet or exceed goals.

Why You'll Love Working Here

We're an inclusive and welcoming environment for all. ThrivePass is committed to fostering a workplace where everyone feels valued and respected. We do not and shall not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status in any of our activities or operations.

• A culture that values courageousness, authenticity, resourcefulness, and excellence (we don’t just say it—we live it).
  
• Opportunities to grow, learn, and level up your skills.
  
• A team that genuinely enjoys working together and celebrating wins.
• Competitive benefits package because we believe in walking the talk when it comes to employee well-being.
  

Salary Offered

$120,000 - $135,000 per year

JoinUs!

If this role sounds like your next great adventure, we’d love to hear from you. Apply today and let’s build something amazing together!