DIRECTOR OF DISTRIBUTION SERVICES

NYC Department of Social Services; New York (NY); On-site; USD 66,000 - 120,000; Full time

Job summary

An established industry player is seeking a Director of Distribution Services to lead and innovate within their distribution operations. This role involves developing strategic relationships with leadership, streamlining workflows, and ensuring high-quality service delivery. The ideal candidate will bring extensive experience in technical printing and supervisory roles, coupled with strong leadership and operational skills. Join a committed team dedicated to making a difference in the community, where your contributions will directly impact the efficiency and effectiveness of vital services. If you're ready to take on this managerial challenge, we invite you to apply.

Benefits

Eligible for federal and state loan forgiveness programs

Managerial Flex Schedule

Qualifications

• Five years of full-time technical printing experience, including supervisory experience.
• Experience with mail room functions and equipment.

Responsibilities

• Develop relationships with DSS/HRA/DHS leadership to understand distribution needs.
• Streamline operations and ensure cost-effective distribution aligned with program needs.

Skills

Leadership

Communication

Operational Skills

Technical Skills

Organizational Skills

Education

Five years of technical printing experience

Equivalent education/experience

Tools

Mail room equipment

Job description

Join to apply for the DIRECTOR OF DISTRIBUTION SERVICES role at NYC Department of Social Services.

4 days ago Be among the first 25 applicants.

If hired provisionally, you must pass the Civil Service Exam when available to remain employed.

The Department of Social Services (DSS) includes the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA fights poverty through benefits like Food Assistance and Emergency Rental Assistance. DHS addresses homelessness with innovative strategies to help families and individuals exit shelters and regain self-sufficiency.

HRA's General Support Services (GSS) manages facilities, including planning, design, maintenance, safety, lease management, and emergency preparedness. GSS also oversees Printing and Distribution Services, seeking a Distribution Services Manager to function as the Director of Distribution Services.

Key Responsibilities:

1. Develop relationships with DSS/HRA/DHS leadership to understand distribution needs, align strategies, and prioritize client notices and documents.
2. Streamline operations, services, workflows, systems, and reports to ensure cost-effective distribution aligned with program needs.
3. Monitor activities, ensuring quality, quantity, and milestone standards are met.
4. Coordinate across departments to resolve operational issues and meet distribution deadlines.
5. Communicate regularly with leadership about distribution status and strategies.
6. Support technical needs, operate equipment, and train staff on procedures.
7. Evaluate staff performance and ensure high standards.

Location:

4 World Trade Center, 30th Floor, NYC.

Hours:

Managerial Flex Schedule.

Minimum Qualifications:

• Five years of full-time technical printing experience, including supervisory experience, or
• Equivalent education/experience with supervisory background.

Preferred Skills:

• Leadership, communication, operational, and technical skills; experience with mail room functions and equipment; partnership building; staff training; strategic planning; business acumen; organizational skills.

This position is open to qualified persons with a disability via the 55-a Program. Indicate interest at the top of your resume and cover letter.

Eligible for federal and state loan forgiveness programs. Residency within NYC or certain surrounding counties is required within 90 days of appointment.

The City of New York is an equal opportunity employer committed to diversity and inclusion.

Salary Range:

$66,066.00 – $120,000.00