Director of Distribution & Fulfillment Excellence

1915 South; Thomasville, Northern (GA, KY); Hybrid; USD 110,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401k with company match

Tuition assistance

Employee discounts

Employee referral program

Paid time off

Job summary

1915 South is seeking a Director of Distribution for the Covington DC to oversee all day-to-day distribution center operations, including receiving, storage, and shipping, ensuring on-time delivery and accuracy while implementing growth plans.

You will manage a team across multiple shifts, develop workforce plans, control budgets, and drive safety and efficiency initiatives, collaborating with Merchandising, Sales, Customer Service, and IT to align with company priorities.

Responsibilities

• Direct all day-to-day distribution center operations including receiving, put-away, storage, picking, staging, loading, and returns processing
• Own throughput, on-time shipment, order accuracy, report performance against KPIs to executive leadership
• Develop and execute annual operating plans that support company growth, seasonal demand cycles, and new product launches
• Maximize cube utilization and slotting efficiency for building efficiency
• Maintain inventory accuracy through cycle counting, physical inventory programs, and root-cause resolution of variances
• Manage receiving schedules, devanning labor plans coordination
• Reduce concealed and handling damage through inspection protocols, packaging standards, and material handling training
• Oversee the repair/touch-up shop and disposition process for damaged, returned, and clearance merchandise to maximize recovery value
• Optimize route density, delivery windows, and customer communication to improve first-attempt delivery rates and satisfaction scores
• Lead and develop a team of operations managers, supervisors, and hourly associates across multiple shifts
• Build workforce plans that balance permanent and temporary labor against seasonal volume; manage recruiting, onboarding, and retention initiatives
• Establish performance standards, coaching cadences, and succession plans; foster a culture of accountability and engagement
• Own the distribution center operating budget, including labor, freight, equipment, and facility expenses
• Track and reduce cost-per-unit shipped and cost-per-delivery; identify and deliver measurable savings
• Justify and manage capital expenditures for racking, material handling equipment, and technology
• Champion a safety-first culture; ensure OSHA compliance, forklift certification programs, ergonomic lifting practices, and incident investigation follow-through
• Maintain facility, fleet, and equipment readiness through preventive maintenance programs and vendor management
• Ensure compliance with DOT regulations, and internal audit standards
• Drive process improvement using Lean, Six Sigma, or similar methodologies to eliminate waste and improve labor productivity
• Lead WMS/TMS enhancements, RF and automation initiatives, and integration with ERP and e-commerce platforms
• Partner cross-functionally with Merchandising, Sales, Customer Service, and IT to align operations with commercial priorities

Job description

1915 South is seeking a Director of Distribution for the Covington DC to oversee all day-to-day distribution center operations, including receiving, storage, and shipping, ensuring on-time delivery and accuracy while implementing growth plans.

You will manage a team across multiple shifts, develop workforce plans, control budgets, and drive safety and efficiency initiatives, collaborating with Merchandising, Sales, Customer Service, and IT to align with company priorities.