Director of Digital Technology-Dynamic Technology Solutions

The Hunter Group LLC; Farmington Hills (MI); On-site; USD 150,000 - 190,000; Full time

Job summary

Dynamic Technology Solutions is seeking a Director of Digital Technology to lead the adoption of digital solutions that automate business operations and the customer experience. You will spearhead a comprehensive technology strategy aligned with a 3-year growth plan and manage the technology team to achieve objectives.

The role includes ERP (Acumatica) support, system enhancements, and driving operational excellence across the organization.

Qualifications

• Eligible to work in the United States.
• Bachelor’s degree preferred in technology, engineering or related fields.
• 7–10 years of experience in technology, information systems or related fields.
• Experience with ERP systems and ability to teach teammates to use the system effectively.
• Strong communication, interpersonal and networking skills.

Responsibilities

• Develop, recommend, and implement digital and technology system enhancements to drive operational excellence.
• Provide ERP (Acumatica) support and training to all departments.
• Drive OTIF, quality, safety, efficiencies and cost effectiveness for technology responsibilities.
• Establish performance metrics and dashboards to monitor progress across departments.

Skills

Leadership

ERP knowledge

Communication

Education

Bachelor’s degree

Tools

Acumatica ERP

Job description

Company Overview

For more than 40 years, companies in highly regulated industries have relied on Dynamic Technology Solutions as a valued partner. With 100% quality and compliance, we develop and manage solutions to address our clients’ technology component requirements – most often involving complex specifications – that are connected or embedded into their products, platforms, and applications.Dynamic has a track record of providing high-value, quality-focused services across the entire product value chain. Our deep and longstanding partner network with all major OEM and technology vendors provides us with comprehensive insights into market trends and enables us to keep pace with the latest technological innovations. In turn, we can identify, source, and develop the most effective, efficient products and processes to achieve optimal business outcomes for our clients. Quality is the hallmark of everything we do, and we are ISO 9001 and ISO 13485 certified. As a benchmarked member of the Diverse Manufacturing Supply Chain Alliance (DMSCA), we have a strong commitment to diversity, and a laser focus on maintaining high On-Time, In-Full (OTIF) and Right First Time (RFT) scores. As a certified woman-owned business, Dynamic is proud to be a leader in the technology space, recognized for our unique services and proven approach.

Summary of Position

Dynamic is seeking a Director of Digital Technology to lead our adoption of digital solutions to automate business operations and the customer experience. As a key member of our leadership team, you will spearhead the development and implementation of a comprehensive technology strategy that aligns with our ambitious 3-year growth goals. In addition to this important objective, the technology leader will be responsible to recommend industry leading digital technology solutions, to support an extraordinary customer experience (ECE), and ensuring the latest internal/external technology aligns with business objectives to support Dynamic’s growth goals. Finally, the Director of Digital Technology will lead and manage our technology team to achieve its business objectives.

Primary Responsibilities

The Director of Digital Technology is a person who leads our company's technology department and is responsible for the company's digital technology plan implementation and execution. Their responsibilities include: Digital and Technology Solutions- Developing, recommending and implementing digital & technology system enhancements to drive operational excellence and future-proof the business. Examples of systems targeted for digital transformation include (but not limited to): (1) enhancing customer experience (2) supplier system integration (3) artificial intelligence (AI) advancements (4) accounts receivable (5) accounts payable.- Ensuring internal technology services are kept up to date and meets corporate security standard as we evaluate and implement new technologies for use in the company’s environment.- Providing ERP (Acumatica) support & training to all departments to ensure efficient / effective departmental and individual user engagement.-To drive operational excellence and future-proof the business, we recommend implementing the following digital and technology infrastructure enhancements across key areas Technology Research and Development- Researching and recommending new technologies and trends, and how they can be used to improve the company's products and services to support our business and growth objectives.- Provide innovation and creativity in developing and recommending new tools & processes that enable Dynamic and our customer/suppliers to scale our growth while deploying technology solutions with efficiency and predictability. Technology Implementation and Execution Focus- Establishes performance metrics for measurement, comparison, or evaluation of factors affecting technology related responsibilities.- Provides company wide, and functional department, dashboards to continuously improve the speed, accuracy and real-time availability of information / data to support achievement of business and departmental goals and objectives.- Embraces a continuous improvement culture and strives to improve OTIF, quality, safety, efficiencies and cost effectiveness for all elements of his / her technology responsibilities. Technology Budget- Manage the IT budget, ensuring that the IT infrastructure meets the company's needs going forward. Ability to develop business cases to request IT investment that delivers desired business outcomes. Stakeholder & Team Engagement- Seeing the big business picture to drive clarity, efficiency, and influence stakeholders.- Engaging with stakeholders to understand their needs and expectations, while ensuring that tech- The ability to leverage experience and engineering skills to solve problems, fill gaps and achieve objectives through a cross functional team. - Be comfortable and efficient in interacting across all leadership levels, highlighting risks, and providing recommendations to support product level decisions. Team Leadership, Mentoring and People Development - Experience in leading and managing IT people to align with business objectives while achieving employee personal and professional growth. - Responsibility for performance management of the overall function including setting and tracking metrics, analyzing, and reporting performance, creating individual development plans and making necessary adjustments required to meet business and customer expectations. - Mentoring employees and managers to ensure smooth technical rollouts that align with business and customer commitments. Reporting - Presenting reports on the company's technology status, goals, or progress. - Assessing technology related project and resource requirements and address areas of concern with proper justification

Essential Experience

Essential Experience - Must be eligible to work in the United States. - Bachelor’s degree, preferred in technology, engineering and / or related fields. - 7-10 years’ experience in technology, information systems and /or related fields. - Technically competent with an understanding of the importance of staying current on technology trends and how to apply it internally and / or externally to drive business success. - Experience with ERP software system and can teach team-mates how to appropriately use the system to accomplish departmental work. - Strong communication, interpersonal, and networking skills. - Oral and Written Communication - Provides clear, concise, and organized communications. - Customer Service - Anticipates and meets needs of customers. Delivers high quality products and services. - Continual Learning - Assesses and recognizes own strengths and weaknesses and pursues selfdevelopment. - Teamwork - Fosters teamwork and is supportive of other team members and achieving team goals.

Intangibles We Are Looking For

Intangibles We Are Looking For - Driven, energetic, professionally ambitious. - Strong team leader with the ability to attract, retain and develop talent. - A competitive nature and hates to lose. - Strong sense of urgency to get things done. - Optimistic, resilient, with a strong ability to persevere. - Self-starter, independent and self-sufficient. nology initiatives meet their requirements.- Entrepreneurial: high energy, reward and wants to be part of a growth story.

Responsibilities as a Dynamic Extended Leadership (ELT) Team Member

Interacts with co-workers and customers in a manner that models the Company’s Core Values - We are courageous – We continuously innovate to serve our customers, employees, and business partners. - We ask tough questions, dig deeper and look further ahead. - We are solutions driven – Our advice is objective and independent. - We expect high individual performance, so we win as a team. - We do whatever it takes to enable our customer’s success.

Physical Demands

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee operates a computer and other office productivity machinery such as calculator, copy machine, and printer. The employee occasionally will need to position self to reach items from floor level or from overhead. The employee regularly needs to communicate, express oneself and exchange information with others. The employee will frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.