Director of Digital Tech Ops & AI Innovation

Trinnex; Asheville (NC); On-site; USD 140,000 - 210,000; Full time

Job summary

Trinnex seeks a Director of Digital Technology Operations & Innovation to lead strategy, execution, quality, and health of our software engineering organization. You will drive scalable, secure software solutions, cultivate ownership-focused culture, and partner with stakeholders across engineering, product, and business units.

The role emphasizes AI-powered development, intelligent automation, and cloud-native practices while guiding tech strategy, platform scalability, and regulatory alignment

Qualifications

• Proven experience leading software engineering organizations responsible for both product development and project-based delivery.
• Strong understanding of cloud platforms, software architecture, platform engineering, cybersecurity, DevSecOps, system reliability, and modern software delivery practices.
• Experience establishing engineering standards, governance frameworks, automation strategies, and operational excellence programs.
• Experience supporting AI-enabled development practices, intelligent agents, and MLOps, model governance, retraining pipelines, and Human-in-the-Loop frameworks.
• Ability to align engineering strategy with business goals and customer outcomes.

Responsibilities

• Lead engineering execution across software products and client-facing projects, ensuring solutions are delivered on time, within budget, and meet quality, security, scalability, and reliability objectives.
• Define and execute technology, platform, and architecture strategies that improve product performance and long-term sustainability.
• Manage engineering priorities, capacity, resource allocation, technical risk, and delivery tradeoffs across a diverse portfolio of initiatives.
• Partner with Product and business leaders to align engineering investments with strategic priorities, customer needs, and business objectives.
• Establish engineering standards, governance, metrics, and operating practices that improve software quality and resilience.
• Drive DevSecOps practices, automation, testing strategies, incident management, and disciplined technical debt management.
• Monitor and optimize engineering performance with meaningful measures of productivity, quality, and customer outcomes.
• Ensure compliance with cybersecurity, data protection, AI governance, regulatory requirements, and company policies.
• Foster a culture of experimentation, learning, and continuous modernization across the engineering organization.

Skills

Engineering leadership

Cloud platforms

Cybersecurity

DevSecOps

MLOps

AI innovation

Strategic thinking

Communication

Education

Bachelor's degree

Job description

Trinnex seeks a Director of Digital Technology Operations & Innovation to lead strategy, execution, quality, and health of our software engineering organization. You will drive scalable, secure software solutions, cultivate ownership-focused culture, and partner with stakeholders across engineering, product, and business units.

The role emphasizes AI-powered development, intelligent automation, and cloud-native practices while guiding tech strategy, platform scalability, and regulatory alignment