Director of Development & Donor Experience — Systems & Scale

strategichr; Cincinnati (OH); On-site; USD 110,000 - 160,000; Full time

Job summary

Found Village in Cincinnati, OH seeks a Director of Development and Donor Experience to build a scalable fundraising engine and oversee donor strategy, systems, and team. This role focuses on infrastructure, donor journey design, and disciplined execution to sustain growth beyond the current leadership.

You will lead development operations, implement data-informed processes, and eventually expand to grants and financial reporting while collaborating with executive leadership on top-tier donor

Qualifications

• 7-12+ years in development, fundraising, or revenue leadership.
• Experience supporting capital campaigns or major fundraising initiatives.
• Strong systems thinking and demonstrated ability to build and manage donor pipelines.
• High relational intelligence with strong written, verbal, and interpersonal communication.
• Nonprofit fundraising or development experience, including building or improving a development function, team, or fundraising systems.
• Mission-driven approach with resilience and detail-attentive work style.

Responsibilities

• Develop and operationalize funding strategies aligned with Found Village's strategic priorities.
• Build and manage a multi-year revenue engine across major gifts, mid-level donors, and recurring support.
• Design and maintain donor pipeline systems, prospect strategies, and campaign tracking infrastructure.
• Define donor segments and create intentional pathways for engagement.
• Design a high-quality donor experience across all touchpoints, including stewardship frameworks, communication flows, and engagement cadence.
• Lead CRM strategy, donor reporting, and pipeline visibility systems.
• Facilitate weekly revenue and prospect movement meetings and monitor conversion, pipeline health, and donor retention.
• Supervise Development Operations staff and help scale the development function over time.
• Partner with executive leadership on top-tier donor strategy while building a culture of disciplined execution, relational trust, and accountability.
• Build and lead the organization's fundraising and development function, including dependable systems, structure, and database-entry capabilities.
• Strengthen donor, volunteer, and community partnership engagement through consistent donor-experience processes and related events.
• Hire, develop, and supervise two additional development team members, creating a team of approximately three people.
• Coordinate closely with marketing on donor communications and engagement.
• Support donor-facing communications and interactions without initially managing an individual donor portfolio; team members reporting to the Director will manage individual donor portfolios.
• Gradually assume responsibility for grants, financial reporting, and the broader development function currently managed by Katie.

Skills

Development leadership

Donor experience

CRM strategy

Fundraising operations

Grants management

Job description

Found Village in Cincinnati, OH seeks a Director of Development and Donor Experience to build a scalable fundraising engine and oversee donor strategy, systems, and team. This role focuses on infrastructure, donor journey design, and disciplined execution to sustain growth beyond the current leadership.

You will lead development operations, implement data-informed processes, and eventually expand to grants and financial reporting while collaborating with executive leadership on top-tier donor