Director of Development And Communications

Westerville Area Resource Ministry (WARM); Westerville (OH); On-site; USD 68,000 - 72,000; Full time

Job summary

Westerville Area Resource Ministry (WARM) is seeking a Director of Development and Communications to lead fundraising efforts and donor engagement initiatives. This role involves creating and executing strategies to increase support for families facing food insecurity, overseeing communication efforts to elevate WARM's visibility, and managing a dedicated team. Candidates should have a strong background in nonprofit management and proven success in securing major gifts and grants.

Benefits

Dental Insurance

Vision Insurance

Group Term Life Insurance

Paid Time Off (PTO)

Health Reimbursement Arrangement (QSEHRA)

Qualifications

• Minimum 3 years of experience in nonprofit development and communications.
• Proven success in building annual giving programs.
• Strong writing and visual storytelling skills.

Responsibilities

• Design and implement annual giving strategies and donor engagement.
• Cultivate relationships with individual donors and community partners.
• Supervise the Communications Team and manage overall communications strategy.

Skills

Fundraising

Communication

Public Speaking

Storytelling

Data Analysis

Education

Bachelor’s degree in nonprofit management, communications, or related field

Tools

DonorPerfect

DonorSearch

Microsoft Office

Canva

Constant Contact

Job description

Director of Development And Communications

Director of Development And Communications

1 day ago Be among the first 25 applicants

Westerville Area Resource Ministry (WARM) provided pay range

This range is provided by Westerville Area Resource Ministry (WARM). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$68,000.00/yr - $72,000.00/yr

Direct message the job poster from Westerville Area Resource Ministry (WARM)

Administrative, Business Development, Human Resources, & Client Support Professional - Agent of Hope

Job Position:Director of Development and Communication

Department: Development and Communication

Reports To: Executive Director

Summary

The Director of Development and Communications is a senior leader at WARM, responsible for planning, executing, and overseeing a comprehensive annual giving and donor engagement strategy that supports our mission of serving families, seniors, and children facing food insecurity. The Director manages all fundraising initiatives related to individual giving, institutional partnerships, donor communications, and philanthropic storytelling.

The Director also provides strategic oversight of the Communications Team to ensure compelling, brand-aligned messaging across all platforms that elevates WARM’s visibility, inspires giving, and celebrates impact. The Communications Team will relay the WARM story through powerful, heart-centered communication strategies. This position is ideal for a strategic, energetic, mission-driven fundraiser with hands-on experience in annual giving campaigns, donor engagement, and content-driven communication strategies.

This position is ideal for a strategic, energetic, mission-driven fundraiser with hands-on experience in annual giving campaigns, donor engagement, and content-driven communication strategies.

Nature and Scope:

Reporting to the Executive Director and serving on the Leadership Team, this role collaborates with WARM staff, Board members, church and community leaders, local businesses, and philanthropic institutions. The Director oversees all fundraising operations, philanthropic giving, and communications strategies while utilizing key donor database systems, including DonorPerfect and DonorSearch.

This is a full-time salaried position, working 40 hours per week, with some evening and weekend commitments for event coordination. Hours may fluctuate based on event schedules and planning timelines. The Director will manage a team of three or more employees, interns, and/or volunteers.

1. Annual Giving Strategy and Execution (40%)

• Design and lead WARM’s annual giving strategy including multi-channel donor campaigns, monthly giving programs, and community drives.
• Create and implement long-term revenue diversification strategies, including planned giving, endowments, and recurring giving programs.
• Identify, personally cultivate and solicit new philanthropic opportunities from individuals, local churches, foundations, corporations, and grant funding.
• Lead the execution of all fundraising appeals, including direct mail, email, online giving, Giving Tuesday, Hunger Action Month, and seasonal campaigns.
• Oversee segmentation and donor engagement strategies across all giving levels—entrylevel, mid-tier, and recurring donors.
• Monitor and report on fundraising performance, campaign ROI, donor retention, and donor acquisition using DonorPerfect and DonorSearch.
• Track donor activity, analyze giving trends, and identify prospective supporters.Plan and execute fundraising events, third-party drives, and donor campaigns that highlight WARM’s impact in the community.
• Manage the development program budget and collaborate with the Executive Director to plan and set the annual fundraising budget for each fiscal year.
• Ensure timely stewardship including thank-you letters, gift receipts, and impact updates.
• Manage relationships with outside vendors (mailing, printing, digital platforms) and supervise in-house campaign execution.

2. Donor and Community Engagement (30%)

• Cultivate and steward relationships with individual donors, foundation partners, churches, and corporate sponsors.
• Coordinate donor meetings, recognition events, pantry tours, and other stewardship opportunities to connect funders with WARM’s mission.
• Support Board and Leadership Team members in major donor engagement and solicitation strategies by equipping Board and Leadership Team members with talking points, fundraising materials, and coaching to become effective advocates and fundraisers.
• Lead WARM’s sponsorship program and engage local businesses and civic organizations in giving and volunteerism.
• Maintain a portfolio of leadership-level annual donors and personally solicit gifts as needed.
• Work with WARM’s Board of Directors to deepen relationships, collaborate with the Board’s Development Engagement Committee, attend Board Meetings to provide fundraising updates, and solicit and facilitate individual and corporate donations from Board Members.
• Work with the Database coordinator to generate regular fundraising performance reports and donor dashboards for leadership, the Board, and key stakeholders.
• Lead data strategy to ensure CRM system integrity, accurate segmentation, and effective use of donor analytics in alignment with WARM's program data and mission priorities.

3. Communications (30%)

• Supervise the Communications Team and guide the development of compelling storytelling content, branding, and messaging, ensuring WARM’s brand voice is consistently reflected.
• Lead and manage all aspects of WARM’s communications strategy, ensuring consistency across digital, print, and in-person messaging.
• Develop donor-facing materials including newsletters, annual reports, videos, web content, and social media stories that highlight WARM’s community impact.
• Oversee the design and content of all communications, including newsletters, email campaigns, social media, press releases, and fundraising appeals.
• Lead the production and distribution of emotionally resonant video storytelling pieces for use on social media, website, and donor presentations.
• Serve as spokesperson for media opportunities and manage relationships with local press.
• Lead the development of compelling proposals, stewardship reports, and grant submissions tailored to individual donors.
• Ensure the department develops powerful stories of impact through written and video-based storytelling that illustrate WARM’s mission and client success.
• Supervise 3-4 staff members across development and communications functions.
• Provide mentorship, training, and performance management to ensure successful team outcomes.
• Foster cross-functional collaboration and communications with client services, volunteer, and employment development teams to align fundraising with program impact.

Required Qualifications:

• Bachelor’s degree in nonprofit management, communications, fundraising, or a related field.
• Minimum 3 years (prefer 5+ years) of experience in nonprofit development and communications.
• Demonstrated success building an annual giving program, and securing grants, philanthropic and major gifts, and corporate sponsorships.
• Strong writing, public speaking, listening, and visual storytelling skills.
• Ability to manage multiple priorities and meet deadlines with creativity and excellence. Experience with/managing relational databases.
• Experience producing and distributing video content via social and web platforms. Proficiency in Microsoft Office and digital communication tools (e.g., Canva, Constant Contact).
• Committed to WARM's Mission, Vision, and Values.

Preferred Qualification:

·Proficiency with DonorPerfect and DonorSearch systems.

·Master’s degree in a relevant field.

·Networking in the Association of Fundraising Professionals (AFP), Central Ohio chapter.

·Experience working with food pantries or faith-based nonprofit organizations.

·Past experience overseeing a development and/or communications team.

Work Environment & Physical Demands:

·Combination of office-based, warehouse, and on-site duties with occasional off-site donor visits and event participation.

·Evening and weekend hours required during peak fundraising events, community activities and donor engagement opportunities.

·Ability to lift up to 35 pounds for event or drive setup.

·Daily use of computer systems, donor management software, and visual storytelling tools.

This position is classified as full-time, and your employment with WARM is at-will, which means that either you or WARM may end the employment relationship at any time, with or without notice or cause. To be considered, you must pass a background check.

Equal Opportunity Statement

WARM is an equal opportunity employer committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds who share our mission to serve others with dignity, compassion, and neighborly love.

As a full-time employee, you will be eligible for the following benefits:

·Dental Insurance: Provided under WARM’s group PPO through Principal

·Vision Insurance: Coverage through Principal

·Group Term Life Insurance – Employee: Term Life Insurance

·Group Term Life Insurance – Employee: Accidental Death & Disability

Eligible to participate in WARM’s Qualified Small Employer Health Reimbursement Arrangement (QSEHRA) plan, as detailed in the plan’s guidelines.

Eligible for Paid Time Off (PTO), accrued in accordance with WARM’s PTO policy.

About WARM

Westerville Area Resource Ministry (WARM) exists to help community members in need. WARM reaches out through its Online ChoiceMarket, Kids Lunch Club, Share Bac a Pac, and Way2Work programs to connect the Westerville area to food and so much more. WARM provides compassionate, short-term assistance, educational services, and spiritual support in order to encourage individuals to achieve a God-reliant, self-sufficient life while restoring dignity and hope. We strive to be exemplary stewards of resources with a vision for the future.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organizations

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