Director of Design, Consumer

Ford Motor Company; Dearborn (MI); Remote; USD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking company as a Director of Design, Consumer, where you will lead a talented team in shaping the future of user experiences. This leadership role emphasizes the importance of exceptional design in enhancing digital products and customer relationships. With a focus on collaboration and innovation, you will work closely with product management and development teams to create impactful solutions. The company offers a supportive environment with comprehensive benefits, including medical coverage, tuition assistance, and flexible family care days. If you are passionate about design and eager to make a difference, this opportunity is perfect for you.

Benefits

Immediate medical, dental, vision coverage

Flexible family care days

Tuition assistance

Vehicle discounts

Paid community service time

Paid holidays

Paid time off with options to purchase additional vacation

Qualifications

• 10+ years in UX with a strong portfolio showcasing exceptional customer experiences.
• Experience leading high-performing UX teams and collaborating with agile development.

Responsibilities

• Drive UX direction and lead a talented design team to enhance digital experiences.
• Collaborate on conceptual designs and understand customer behavior for product development.

Skills

UX Design

Team Management

Agile Development

Figma

Adobe Creative Suite

UI Design

Interaction Design

Education

Bachelor’s Degree in UX/Interaction/Product Design/Visual Design

Master’s Degree in UX/Interaction/Product Design

Tools

Figma

Adobe Creative Suite

Prototyping Software

Job description

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

In this position...

• We are hiring a passionate and proven leader to drive the next generation of user experiences. As a Director of Design, Consumer, you will drive UX direction within Ford Credit and lead a team of highly talented designers.
• The Director of Design, Consumer will be responsible for delivering and promoting superior user experience designs to deliver on business requirements that enhances our digital experiences and products, meets business goals, and strengthens the relationship between Ford Credit and its customers.
• This role also will be responsible for understanding customer behavior, collaborating on conceptual designs for new products, and working closely with product management, development, and other stakeholders throughout the organization.

Qualifications

You'll have...

• Bachelor’s Degree in UX/Interaction/Product Design/Visual Design or equivalent experience.
• 5+ years of managing high performing UX teams.
• 10+ years of experience working with agile software development teams and design software such as Figma and Adobe Creative Suite.
• Portfolio demonstrating ability to lead the creation of exceptional customer experiences across various touchpoints, with proficiency in UI and interaction design including case studies.

Even better, you may have...

• Master’s degree in UX/Interaction/Product Design or equivalent experience.
• Experience conducting discovery and user validation interviews.
• Experience crafting high-profile consumer websites and apps.
• Expert visual design skills demonstrated through end-to-end product design and creating interactive experiences with prototyping software or by hand.
• Understanding of modern front-end technologies and frameworks.
• Experience with automotive design and designing for e-commerce.

You may not check every box, or your experience may look different, but if you believe you can bring value to Ford Motor Company, we encourage you to apply!

As a global company, we offer benefits including: immediate medical, dental, vision coverage; flexible family care days; family building benefits; vehicle discounts; tuition assistance; employee resource groups; paid community service time; paid holidays; and paid time off with options to purchase additional vacation.

This position is a leadership level 5. For more info on salary and benefits, visit: https://fordcareers.co/LL5NonHTHD

Visa sponsorship is not available. Candidates must be authorized to work in the U.S. and verification will be required at hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability, or veteran status. For accommodations, call 1-888-336-0660.

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