Director Of Crisis Services

Family Service Association of Greater Elgin Area; Elgin (IL); On-site; USD 65,000 - 80,000; Full time

Job summary

An established industry player in mental health care is seeking a Director of Crisis Services to lead a dedicated team. This role encompasses clinical supervision, administrative oversight, and community engagement to enhance crisis services. The ideal candidate will possess a Master's degree and relevant licensure, demonstrating leadership and multitasking abilities. Join a forward-thinking organization committed to making a difference in the community, where you can leverage your expertise to improve lives and drive impactful programs. This full-time position offers competitive compensation and benefits, along with opportunities for professional growth.

Qualifications

• Master’s Degree in Social Work, Counseling, or Psychology required.
• LCSW or LCPC license is mandatory for this role.

Responsibilities

• Oversee Crisis Services department and ensure compliance with Medicaid rules.
• Provide clinical supervision and coordinate staff training.
• Engage in community outreach and represent the agency in public events.

Skills

Clinical Supervision

Crisis Management

Administrative Skills

Community Outreach

Multitasking

Education

Master’s Degree in Social Work

LCSW or LCPC License

Job description

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Summary

Responsible for overseeing all aspects of the Crisis Services department, including the Screening Assessment and Support Services (SASS) program, Mobile Crisis Response Team (MCRT), and Mental Health Juvenile Justice (MHJ). This role involves clinical supervision and administrative responsibilities.

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Clinical Supervision

• Provide clinical and/or administrative supervision to staff including managers, therapists, and interns involved in crisis programs.
• Review client charts and ensure compliance with Medicaid rules and performance measures.
• Respond to calls from answering services and participate in on-call responsibilities.
• Coordinate staff training, maintain clinical documentation, and conduct staff evaluations.
• Monitor staff statistics, billable hours, and network with community partners.
• Maintain Illinois clinical license and certification in assessment tools.

Administration

• Meet regularly with leadership to discuss policies and program expansion.
• Participate in planning, evaluation, hiring, training, and quality improvement activities.
• Represent the agency in community and networking meetings.
• Ensure completion of administrative documentation, billing, and reports.
• Manage risk and oversee daily agency operations in leadership's absence.

Community Education/Public Relations

• Perform community outreach, education, and speaking engagements.
• Participate in fundraising and promotional activities.
• Coordinate meetings with referral sources.

Special Assignments/Projects

• Collaborate with funding sources, attend workshops, review forms, and perform other duties as assigned.

Other Duties

This job description is not exhaustive; duties may change as needed.

Supervisory Responsibility

This role supervises 8-10 staff members.

Physical and Environmental Considerations

• Work in office and community settings, requiring physical activities and occasional lifting.

Position Type/Expected Hours of Work

Full-time, 37.5 hours/week. Salary range: $65,200 - $79,478/year, with benefits.

Travel

Light travel within counties and occasionally outside.

Education and Experience

• Master’s Degree in Social Work, Counseling, Psychology, or similar.
• LCSW or LCPC license required.
• Leadership experience and ability to multitask.

Additional Details

Senior level: Director. Employment type: Full-time. Industry: Mental Health Care.