Director of Community Relations

Arcadia at Limerick Pointe; Limerick (Montgomery County); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading company in senior living is seeking a Director of Community Relations to foster relationships and create a strong community presence. The role involves lead conversion, strategy meetings, and competitive market analysis. Ideal candidates will have experience in senior living sales and excellent organizational skills, along with a passion for serving the community.

Benefits

Competitive pay and comprehensive benefits

Generous PTO including your birthday as a paid holiday

Medical, dental and vision insurance

401k with company match

Employee assistance program

Qualifications

• At least two to three years of senior living sales experience.
• Previous lease-up experience preferred.
• Strong organizational and writing skills.

Responsibilities

• Interact with leads to convert them into residents using professional selling skills.
• Conduct weekly strategy meetings with the Executive Director.
• Track leads through CRM software and report sales results.

Skills

Sales

Customer Relationship Management (CRM)

Marketing

Organizational Skills

Excellent Writing Skills

Education

Bachelor's Degree from a four-year college or university

Job description

Director of Community Relations

The Director of Community Relations plays a crucial role in fostering positive relationships with the local community and creating a strong presence for the company.

The Perks of Working with Us

• Competitive pay plus comprehensive benefits (available day one of your first full month of employment)

• Generous PTO package, including your birthday as a paid holiday!

• Medical, dental and vision insurance

• 401k with company match

• Employee assistance program

Top Reasons to Work with Us

• Family-owned and operated management company

• Team approach to work

• Smaller by design – Vantage Point is not a big national chain and that means more corporate involvement and support of the team

• Make a difference in the lives of those who live with us

Description of responsibilities:

• Interact with all leads whether provided through advertising, public relations, referral, or personal contact and turn those leads into residents of the community using professional, empathetic selling skills.

• Conduct weekly strategy and advisory meetings with the Executive Director.

• Create a dynamic marketing plan on a quarterly basis in collaboration with the community relations team and corporate support.

• Submit timely weekly sales results and contribute to regular sales meetings held between corporate support and the community.

• Track leads and keep accurate records on all leads and prospects through Customer Relationship Management (CRM) software.

• Conduct quarterly competitive market research ranking and analysis and accurately report data on the competitor tracking form.

• Understand competitive opportunities and threats and present strategic alternatives to combat these to the Executive Director.

• Identify professional referral sources through site specific research and manage an organized trackable process of cultivating these sources.

• Perform other duties as assigned.

Required experience:

• At least two to three years of senior living sales experience

• Previous lease up experience preferred

Required skills:

• Bachelor's Degree from four-year college or university, or two to three years of related experience and/or training, or equivalent combination of education and experience.

• Thrive in a fast-paced environment

• Be able to handle pressure in constructive ways

• Be adept at prioritizing your time

• Have excellent writing skills and the ability to convey complex messages succinctly

• Have an ability to learn and master varying technological platforms and software

• Have strong organizational skills

• Work collaboratively

Who Is Vantage Point Retirement Living?

Headquartered in Exton, Pennsylvania, Vantage Point Retirement Living is a senior living development and management company that has been ensuring area seniors enjoy vibrant, carefree, and healthy lifestyles since 1995. Widely recognized for our hands-on, personal involvement, we have decades of experience creating incredible communities. We are a local family-run organization backed by big-business experience, but regionally focused. Our family-oriented company is invested in our senior living communities because we live here, too. We do senior living…better. And it all starts with our team.

VP Advantage ServicesLLC/ Vantage Point Retirement Living is an equal opportunity employer, and all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Our company’s philosophy is our commitment to non-discriminatory practices for our residents, staff, and business partners. Through our cultural awareness, we celebrate the diversity of residents and staff by supporting various celebrations, history, and means of acknowledgment of all cultures we serve.