Director of Communications

Auberge; New York (NY); On-site; USD 150,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) employer match

Life insurance

Employee assistance program

Hotel stay program

Job summary

Auberge Collection seeks a Director of Communications to lead global strategy, strengthen luxury brand positioning, and drive measurable commercial impact across markets. You will shape narratives, partner with executive leaders, and elevate Auberge’s presence in media, influencer circles, and partnerships.

Reporting to the SVP, Brand, you’ll oversee agency relationships, guide crisis communications, and align internal and external messaging while supporting new openings and experiences across

Qualifications

• Minimum 10+ years of experience leading integrated communications, public relations, and brand strategy for a luxury brand.
• Ability to shape and evolve brand narrative to strengthen positioning and cultural relevance.
• Strong relationships with media and influencers in luxury, travel, business sectors.

Responsibilities

• Develop global communications strategies to strengthen Auberge’s luxury positioning.
• Oversee global PR strategy, media relations, and influencer programs.
• Lead agency relationships and ensure alignment with brand strategy across markets.
• Guide crisis communications and reputation management for the brand.
• Collaborate with executive leadership on internal communications and employer branding.

Skills

Integrated communications

Brand strategy

Media relations

Influencer relations

Crisis communications

Executive storytelling

Cross-functional leadership

Data-driven decisions

Tools

PR agencies management

Job description

Job Description

The Director of Communications will lead the global communications strategy for Auberge Collection, strengthening brand awareness, reputation in key markets, and visibility among affluent and ultra‑high‑net‑worth audiences. This role will shape and amplify the stories that define Auberge’s distinctive DNA, positioning the brand as a leading voice in the luxury lifestyle and hospitality space while driving demand, delivering measurable commercial impact, and deepening Auberge Collection’s emotional connection with guests.

Reporting to the SVP, Brand, the Director will partner closely with the CEO, Chief Commercial Officer, VP of Experiences and Partnerships, and marketing leaders across the portfolio to develop integrated communications strategies that support brand growth, new hotel openings, and key commercial priorities. The role will serve as a steward of Auberge Collection’s brand narrative, ensuring consistency of messaging and positioning across global markets while elevating the brand’s presence across leading media, cultural, and lifestyle platforms. Through integrated storytelling across PR, influencer engagement, partnerships, and brand activations, the Director will reinforce Auberge Collection’s distinctive positioning and cultural relevance.

The Director will oversee global PR agency relationships and lead strategic media and influencer engagement to deliver consistent, high‑impact communications across markets. The role will also guide reputation management and crisis communications for the brand. Bringing both a refined luxury lens and strong business acumen, the Director will balance creative storytelling with data‑informed decision making to support brand performance and commercial objectives.

Communications and Brand Strategy

• Develop and execute global communications strategies that strengthen Auberge’s brand positioning in the luxury market and steward the brand narrative across channels and markets.
• Ensure consistency of brand messaging and positioning across global markets and properties.

Public Relations, Media, and Influencer Relations

• Oversee Auberge Collection’s global public relations strategy, including media relations and brand communications.
• Lead innovative PR initiatives that amplify Auberge’s brand story and expand its presence across luxury lifestyle, travel, and business media.
• Manage global PR agency partners to ensure alignment with brand strategy and consistent execution across markets.
• Cultivate relationships with key media outlets and editors to secure high‑impact editorial coverage and coordinate strategic press opportunities.
• Lead the brand’s influencer marketing strategy to strengthen brand awareness and cultural relevance.

Brand Campaigns & Partnerships

• Lead communications strategies for integrated marketing campaigns.
• Partner with the VP of Experiences and Partnerships to identify and amplify PR‑worthy collaborations and brand partnerships.

Property Guidance

• Provide strategic guidance to property teams on PR strategy, media engagement, and influencer marketing.
• Develop toolkits and best practices for regional teams to support strong execution and consistent brand storytelling across markets.

Events and Activations

• Oversee the planning and execution of media events to ensure seamless delivery and strong editorial impact.

Reputation and Crisis Communications

• Provide communications guidance to senior leadership and support crisis communications, as needed.

Internal Communications

• Develop and execute internal communications strategy.
• Partner with senior leadership to craft compelling internal communications around company strategy, leadership messages, brand announcements, strategic initiatives, and organizational changes.
• Partner with the Talent & Culture team to develop and execute employer branding strategies that attract world‑class talent and reinforce Auberge Collection values.
• Collaborate with Talent & Culture on internal recognition, milestone communications, and team member engagement initiatives that bring the Auberge brand to life.

Qualifications

• Minimum of 10+ years of experience leading integrated communications, public relations, and brand strategy for a luxury brand.
• Demonstrated ability to shape and evolve brand narrative and communications strategy to strengthen brand positioning and drive cultural relevance with global luxury consumers.
• Deep understanding of the global luxury consumer and the evolving luxury travel and lifestyle landscape.
• Proven success identifying strategic communications opportunities and developing programs that support brand growth and commercial priorities.
• Experience leading influencer marketing strategies for a luxury brand, with measurable impact on brand awareness, engagement, and business KPIs.
• Strong track record of building and maintaining relationships with top‑tier consumer, travel, lifestyle, fashion, culinary, and business media, as well as influencers, tastemakers, and cultural partners.
• Experience managing global PR agencies and external partners, ensuring strategic alignment and consistent execution across markets.
• Demonstrated ability to elevate brand storytelling through strategic partnerships, cultural collaborations, and experiential programming.
• Experience managing brand reputation and crisis communications in complex or high‑profile environments.
• Ability to leverage data, insights, and performance metrics to inform communications strategy and measure effectiveness.
• Collaborative cross‑functional leader with the ability to build alignment and influence senior executives, property teams, and global stakeholders.
• Strategic communicator with the ability to craft compelling messaging across multiple audiences, platforms, and markets.
• Excellent written, verbal, and presentation skills.
• Highly organized with the ability to manage multiple initiatives in a fast‑paced environment.
• Entrepreneurial and hands‑on mindset, comfortable operating in a lean, dynamic environment.
• Experience working with a global luxury brand or hospitality group preferred.
• Willingness to travel to properties as needed and periodically to the corporate headquarters in Bethesda, MD.

Additional Information

This role offers a base salary range of $150,000‑$170,000 plus a comprehensive medical, dental, vision, and voluntary benefits, 401(k) employer match, employer‑paid life insurance, employee assistance program, and a team‑member hotel stay program.

EEO Statement

Auberge Collection LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Collection LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Collection LLC complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.