Director of Communications

Mastercard Inc.; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Mastercard Inc. is seeking a senior communications leader at the intersection of social impact, sustainability, public affairs and corporate reputation.

You will partner with the Center for Inclusive Growth & Sustainability and Growth Segments to craft narratives that elevate Mastercard’s role in inclusive economic growth and financial health. The role drives executive visibility, thought leadership and media outreach, translating complex priorities into business-relevant storytelling and

Qualifications

• Strong understanding of corporate reputation, sustainability, public policy, social impact and stakeholder engagement.
• Ability to translate complex policy, sustainability, technology and economic issues into business-relevant narratives.
• Proven experience leading communications for major events, conferences or executive platforms.

Responsibilities

• Develop and execute integrated communications strategies that elevate Mastercard’s leadership in inclusive growth, financial health, sustainability and social impact.
• Drive executive visibility, thought leadership, media engagement and proprietary convenings.
• Provide strategic counsel on executive positioning, messaging and reputational considerations.
• Lead communications for major research reports, indexes and insights platforms and translate data into compelling stories.
• Build campaigns around thought leadership including earned media, digital, content and events.
• Partner with legal and sustainability teams to ensure adherence to environmental guidelines and governance.

Skills

Corporate reputation

Sustainability

Public policy

Social impact

Stakeholder engagement

Strategic communications

Media relations

Executive presence

Writing & storytelling

Event leadership

Job description

• The Communications team is focused on building, supporting and protecting Mastercard’s reputation among key stakeholders worldwide
• This role sits at the intersection of social impact, sustainability, public affairs and corporate reputation, and serves as a strategic communications partner to the Center for Inclusive Growth & Sustainability (CFIG&S) and Growth Segments teams
• Reporting to the Senior Vice President, Global Communications, this position is responsible for developing and executing integrated communications strategies that elevate Mastercard’s leadership in inclusive economic growth, financial health, sustainability and social impact
• The role will drive executive visibility, thought leadership, media engagement and proprietary convenings that demonstrate how Mastercard leverages its technology, partnerships, data insights and expertise to drive economic opportunity and sustainable growth
• The position serves as a key connector to ensure Mastercard’s impact narrative is cohesive, differentiated and aligned with business priorities
• Serve as a communications support for Mastercard’s social impact platform, inclusive economic growth agenda and sustainability portfolio, as well as our work in white space markets
• Translate complex economic, social and environmental priorities into clear, compelling and business-relevant narratives and storytelling
• Connect the work of the Center for Inclusive Growth & Sustainability and Growth Segments initiatives to Mastercard’s broader corporate strategy and growth objectives
• Identify opportunities to strengthen Mastercard’s reputation as a trusted partner helping build inclusive and sustainable economies
• Develop integrated communications strategies that advance Mastercard’s commitments related to financial health, small business growth, inclusive innovation, digital trust and sustainable growth
• Serve as a communications partner to our leadership in the Mastercard Center for Inclusive & Sustainability, Growth Segments and other executive leaders across the portfolio
• Manage executive speaking opportunities, media interviews, stakeholder engagements and thought leadership platforms
• Provide strategic counsel on executive positioning, messaging and reputational considerations
• Lead communications development and amplification for major research reports, indexes and insights platforms
• Partner with research, insights and business teams to translate data and trends into compelling stories
• Build integrated campaigns around thought leadership initiatives, including earned media, digital, executive content and event activations
• Support communications for Mastercard-hosted social impact and sustainability convenings, including the Global Inclusive Growth Summit, ASEAN Inclusive Growth Summit, Regional Inclusive Growth Forums, MADE Alliance and key stakeholder forums
• Shape event narratives, communications plans, speaker positioning, media engagement and stakeholder outreach
• Prepare executives and support post-event storytelling, content development and amplification
• Help shape Mastercard’s visibility at major third-party forums focused on inclusive growth, sustainability, economic development and innovation
• Develop and execute media strategies supporting major announcements, partnerships, reports and initiatives
• Build relationships with top-tier impact, sustainability, development, technology and business media
• Manage media outreach, interview coordination and press materials
• Monitor emerging issues, industry trends and reputational risks
• Advise internal stakeholders on external positioning, communications and stakeholder expectations
• Act as Communications lead for environmental claims review and governance processes
• Partner closely with Legal and Sustainability teams to ensure adherence to Mastercard Environmental Claims Guidelines
• Review communications materials, reports and marketing content for sustainability-related claims
• Lead employee communications related to sustainability, inclusive economic growth and social impact in partnership with our internal communications team
• Partner with Employee Communications to develop content for internal channels and engagement programs including executive town halls and enterprise awareness efforts
• Drive communications strategies supporting key moments including the Mastercard Impact Report launches, as well as major cultural and social impact milestones
• This role helps define how Mastercard shows up at the intersection of business growth, social impact and sustainability, ensuring the company continues to lead important global conversations while delivering measurable reputational value for the enterprise

Strong understanding of corporate reputation, sustainability, public policy, social impact and stakeholder engagementAbility to translate complex policy, sustainability, technology and economic issues into business-relevant narrativesProven experience leading communications for major events, conferences or executive platforms10+ years of communications, social impact, corporate affairs or reputation management experienceStrong media relations capabilities and executive presenceExperience managing multiple stakeholders and navigating complex approval processesExceptional writing, storytelling and content development skillsDemonstrated experience supporting senior executives and managing high-profile communications programsThe ideal candidate is equally comfortable serving as strategist, counselor, writer and operator. They possess a deep understanding of stakeholder expectations around business impact and sustainability, are passionate about inclusive growth, and have demonstrated success elevating executive thought leadership through data-driven storytelling, high-profile convenings and integrated communications campaigns