Director of Club Programming

Bgcosh; Oshkosh (WI); On-site; Full time

Job description

The Director of Club Programming plays a pivotal role in providing leadership, oversight, and daily management of program directors - Teen, Quest, and Radford during after-school hours.

This position is tasked with ensuring the effective functioning of three main program areas-Radford, Quest, and Teen Programs-while also supervising kitchen services, transportation logistics, front desk operations, and athletic programming.

Qualifications

Education & Experience

• Bachelor’s degree in Business Administration, Education, Youth Development, Recreation, Nonprofit Management, or a related field preferred.
• Minimum of 5 years of progressive leadership experience in youth development, nonprofit operations, education, recreation, or a related field.
• Experience supervising multiple departments, programs, or operational functions.
• Experience managing staff, budgets, and daily operations.

Knowledge, Skills, & Abilities

• Strong leadership, organizational, and team management skills.
• Excellent communication and relationship-building abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of youth development principles and best practices.
• Experience with transportation logistics and food service management is preferred.
• Strong problem-solving and decision-making skills.

Physical Requirements

• Ability to move throughout the Club facility and program areas.
• Ability to occasionally lift up to 25 pounds.
• Ability to supervise indoor and outdoor activities.

Job Responsibilities

Program Operations & Leadership

• Provide direct leadership and oversight for Radford, Quest, and Teen Program operations.
• Supervise and support Program Directors, Coordinators, and frontline staff to ensure high-quality youth development programming.
• Establish operational standards, goals, and performance metrics for each program area.
• Monitor program quality, participation, safety, and member engagement.
• Ensure compliance with organizational policies, licensing requirements, and Boys & Girls Club standards.
• Collaborate with program leaders to develop schedules, staffing plans, and continuous improvement strategies.

Staff Supervision & Development

• Assist in the hiring process, training, and supervision of staff.
• Foster a positive, collaborative, and accountable team culture.
• Provide coaching, mentorship, and professional development opportunities.
• Conduct regular performance evaluations.
• Support employee engagement and retention initiatives.
• Oversee all kitchen and food service operations, including meal preparation, service delivery, inventory management, and food safety compliance.
• Ensure adherence to local, state, and federal health regulations.
• Coordinate meal programs and vendor relationships.
• Monitor food service budgets and operational efficiency.

Transportation Management

• Direct transportation operations for Club members and programs after-school.
• Coordinate bus routes, schedules, vehicle usage, and driver assignments after-school.
• Ensure compliance with transportation safety regulations and organizational policies with assistance from the COO..
• Monitor vehicle maintenance schedules and transportation records with assistance from the COO and facilities staff.

Front Desk & Member Services

• Oversee front desk operations.
• Ensure excellent customer service for youth, families, visitors, and community partners.
• Develop systems to improve communication and check-in/check-out procedures.

Physical and Mental Qualifications:

• High energy level, comfortable performing multi-faceted projects.
• Good interpersonal abilities – able to interact effectively with co-workers of all levels as well as with representation of other organizations and institutions.
• Ability to get along with diverse personalities; tact, maturity, and flexibility.
• Physical requirements include: sight, hearing, sitting, standing, stooping, running, strenuous sports related activities, and lifting a minimum of 50 pounds.
• Must be able to function under fast paced and noisy conditions.
• Must be able to think clearly and concisely.

Disclaimer:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

School Year Youth Development Professional

Director of Teen Services and Workforce Readiness