Director of Cloud Services

Capita; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

An established industry player is seeking a Director of Cloud Services to lead their Cloud Services business area. This senior role involves managing over 300 IT professionals, ensuring the delivery of innovative cloud solutions that meet client needs. You will be responsible for strategic direction, financial performance, and compliance, while fostering an inclusive culture. Join a dynamic team that values innovation and collaboration, and take advantage of opportunities for career advancement and professional growth.

Benefits

23 days’ holiday (rising to 27)

Paid volunteering day

Employee Network Groups

Company matched pension

Cycle2work scheme

15 weeks’ fully paid maternity leave

Qualifications

• Excellent understanding of Cloud technologies and financial management.
• Strong leadership skills with the ability to inspire and develop culture.

Responsibilities

• Lead the Cloud business area and manage Heads of Cloud Services.
• Ensure compliance with policies and engage in operational governance.

Skills

Cloud Technologies

Azure

AWS

Leadership Skills

People Management

Financial Management

Job description

The Senior Head of is responsible for the Cloud Services business area, ensuring the business delivers the tools, services, technology, and security protections that will delight Capita’s internal and external customers. The Senior Head of provides strong leadership and direction to the business area, setting the business area’s strategic objectives that will align to the overarching pillar and divisional strategies.

Job title:

Director of Cloud Services

Job Description:

About the Role:

This is a senior role within Capita’s Technical Operations Delivery team.

As part of this role, you will be reporting directly to the Managing Director of IT & Networks.

With responsibility for leading over 300 IT professionals in the delivery and continuous development of Cloud services into Capita’s internal and external clients, this role offers the opportunity to develop services with new technologies.

This leader will provide Cloud Services through the management of infrastructure and services from on-premise infrastructure, Capita hybrid cloud, as well as public cloud (Primarily Azure & AWS).

You will work with skilled teams to develop all of our Cloud Service offerings, establish new offerings in an ever-changing environment, optimize our cloud usage, and further develop our strategic direction and cloud adoption.

As the Director of Cloud Services, you will provide strong leadership to our Cloud business area, ensuring it has a clear and communicated vision, strategy, and objectives. You will use data, statistics, and reporting to identify key challenges and drive continuous improvement within Cloud Services. Your role will involve consolidating, standardizing, and continuously improving service delivery to ensure supportable, resilient, and predictable outcomes.

What you will be doing:

• Lead the Cloud business area, aligning it with the business strategy and customer requirements.
• Manage the Heads of Cloud Services, including development, performance management, and succession planning.
• Develop cost-effective delivery models aligned with industry best practices.
• Create and disseminate regular management reporting to key stakeholders.
• Build strong and effective working relationships within the pillar, division, and across the organization.
• Be fully accountable for the financial performance of the business area.
• Act as the senior point of escalation within Cloud Services.
• Ensure compliance with policies articulated by CISO and engage in operational and security governance.

What we are looking for:

• Excellent understanding of Cloud technologies, including Azure and AWS.
• Strong leadership skills with the ability to inspire, motivate, and develop an inclusive culture.
• Exceptional people management and relationship-building skills.
• Ability to stay abreast of external market trends and adapt to the changing business environment.
• Excellent business, commercial, and financial management skills including responsibility for Cloud FinOps.
• Proven ability to plan, prioritize, and delegate effectively.

Capita Technical Operations Delivery is a global shared service responsible for delivering innovation and digital transformation for Capita’s businesses and clients. We work collaboratively with Capita’s divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently, and be resilient to whatever next comes their way. We create innovative technology and software solutions for Capita’s clients and businesses while ensuring secure, resilient, and predictable service delivery. TSS brings together 5000+ colleagues from across Capita into a single function to deliver world-class technology and software solutions for Capita’s businesses and clients.

What’s in it for you?

• Great opportunity to advance your career
• 23 days’ holiday (rising to 27 days with length of service) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Company matched pension, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, and more

Joining a network of 34,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors, with countless opportunities to learn new skills and develop in your career. We’ll provide the support you need to do just that.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can learn more about you.

We’re an equal opportunity employer, considering all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status, or any other protected characteristic.

Location:

Home-Based - GBR, United Kingdom

Time Type:

Full time

Contract Type:

Permanent