Director of Cloud Infrastructure

PracticeSuite, Inc.; Tampa (FL); On-site; USD 180,000 - 230,000; Full time

Job summary

PracticeSuite, Inc. seeks a founding leader to stand up SRE as a function, owning incident command, on-call coverage, and post-incident reviews to establish credible SLOs for healthcare operations.

You will build the structure, hire the first engineer, and set the operating model that underpins a modern, resilient platform. You will shape infrastructure direction across current servers and new solutions, lead cloud design in AWS, and drive CI/CD and observability initiatives with executive

Qualifications

• 3+ years leading platform and/or infrastructure teams.
• Led SRE/infra at Director or Manager level with hands-on production work.
• Experience with horizontal multi-server architectures for redundancy and scale.
• Production experience with Linux, Oracle, and Java tech stack.
• Hands-on AWS core services (EC2, VPC, IAM, S3, RDS, CloudWatch).
• Solid hypervisor concepts (VMware, KVM; Proxmox familiarity a plus).
• Implemented monitoring/observability and CI/CD.
• IAM, encryption, patching, vulnerability management; HIPAA, SOC 2, HITRUST, or ISO 27001 preferred.
• Experience partnering with production teams.

Responsibilities

• Stand up SRE as a function: incident command, US-hours on-call coverage, post-incident reviews, and SLOs
• Set infrastructure direction: across current servers, and new solutions including vendor recommendations
• Drive Cloud Infrastructure: Design and implement AWS accounts, VPC, IAM, and data-store shape; own cost, scaling, and resilience trade-offs
• Own CI/CD and operational foundations: environment and domain management, observability, secrets management, access control, and backup/restore evidence
• Define the operating split between Server Admin and SRE (reliability, toil reduction, and the new platform)

Skills

SRE leadership

AWS core services

Linux systems

CI/CD

Observability

IAM & encryption

DevOps culture

Tools

VMware

KVM

Proxmox

Job description

Department: Engineering & System Operations

About the Role

Opportunity to lead Infrastructure and site reliability engineering with authority around DevOps as well. You'll take a platform that's been reliably running critical healthcare operations and evolve it into a modern, resilient, forward-looking infrastructure organization with the autonomy to set the technical standards and the roadmap from day one.

This is a founding leadership role: you'll make your first hire, help that person build their own team, and establish the operating model that the entire infrastructure function will run on for years to come. If you've always wanted to build an SRE function the right way with executive backing, room to define what "good" looks like, and a real chance to leave your mark on how a company operates this is that opportunity.

Responsibilities

• Stand up SRE as a function: incident command, US-hours on-call coverage, post-incident reviews, and SLOs
• Set infrastructure direction: across current servers, and new solutions including vendor recommendations
• Drive Cloud Infrastructure: Design and implement AWS accounts, VPC, IAM, and data-store shape. Own cost, scaling, and resilience trade-offs.
• Own CI/CD and operational foundations: environment and domain management, observability, secrets management, access control, and backup/restore evidence
• Define the operating split between Server Admin (running the current estate) and SRE (reliability, toil reduction, and the new platform)

Requirements

• 3+ years leading platform and/or infrastructure teams
• Built or led an SRE, platform, or infrastructure team at Director or Manager level, and still hands-on: you have recently designed and implemented production systems, not only managed people who did
• Experience working on horizontal multi-server architecture to deliver redundancy, scale, reliability and performance
• Production experience in Linux, Oracle and Java tech stack
• Hands-on AWS core services (EC2, VPC, IAM, S3, RDS, CloudWatch): you can design accounts, networks, and IAM, and reason about cost, scaling, and resilience.
• Solid hypervisor/VM concepts (KVM, VMware, or similar); Proxmox familiarity a plus
• You have implemented (not only selected) monitoring/observability and CI/CD
• Hands-on access control/IAM, encryption, patching, vulnerability management; HIPAA, SOC 2, HITRUST, or ISO 27001 strongly preferred
• Experience leading or closely partnering with production teams based