Director of Clinical Services

TEEMA; Owensboro (KY); On-site; USD 120,000 - 170,000; Full time

Job summary

TEEMA is seeking a Director of Clinical Services to provide visionary leadership for 24/7 clinical care across multiple settings, emphasizing elder care excellence and patient-centered outcomes.

The role drives staff development, policy creation, and budget management, ensuring regulatory compliance and high-quality care delivery in a collaborative environment.

Qualifications

• BSN required.
• Minimum 3 years' experience with elderly/frail populations in acute, long-term, or community care.
• Minimum 3 years of progressive healthcare leadership experience.
• Strong background in patient-centered care and elder care best practices.
• Experience leading staff, interdisciplinary collaboration, and clinical education.
• Excellent communication, conflict resolution, and team-building skills.
• Knowledge of clinical budgeting, KPIs, and financial resource management.
• Proficiency with EHR systems and MS Office.

Responsibilities

• Promote mission, vision, and values across clinical programs.
• Oversee 24/7 patient-centered clinical services across environments.
• Monitor patient outcomes and guide care quality.
• Recruit, train, and evaluate clinical staff with HR/management.
• Ensure timely assessments and individualized care plans.
• Develop and manage a 24/7 on-call system with Medical Director.
• Maintain operational efficiency and service excellence.
• Lead quality improvement initiatives and analyze clinical data.
• Ensure compliance with healthcare regulations and policies.
• Represent organization in healthcare associations and committees.
• Participate in patient/family meetings and staff development.

Skills

Leadership

Communication

Team-building

Clinical education

Budgeting

Data analysis

Staff development

Education

Bachelor of Science in Nursing (BSN)

Master's degree in Healthcare Administration or Nursing Leadership

Tools

Electronic Health Records (EHR)

Microsoft Office

Job description

Role Summary: The Director of Clinical Services is a visionary healthcare leader responsible for ensuring high-quality, patient-centered clinical care 24/7 across multiple care settings. This role champions excellence in elder care by aligning clinical services with best practices, regulatory standards, and a mission-driven approach to care. As a key leader, this individual contributes to organizational growth, staff development, policy creation, and clinical outcomes that make a meaningful difference in patients’ lives.

This is a dynamic opportunity for a nursing leader who thrives in a collaborative environment, values proactive care, and is committed to driving measurable results in quality, safety, and satisfaction.

Duties:

• Promote the organization’s mission, vision, and values in all clinical programs, operations, and team culture.
• Oversee the delivery of 24/7 patient-centered clinical services, ensuring high standards of care across all environments.
• Monitor patient outcomes and guide the team in delivering exceptional clinical care.
• Collaborate with HR and management to recruit, train, and evaluate clinical staff.
• Ensure timely and accurate patient assessments and individualized care plans.
• Develop and manage a 24/7 on-call system in collaboration with the Medical Director.
• Work with leadership to maintain operational efficiency and service excellence.
• Ensure clinical team engagement in collaborative care planning and team meetings.
• Develop and manage nursing services budgets, KPIs, and resource utilization reports.
• Lead and participate in quality improvement initiatives, tracking and analyzing clinical data.
• Ensure compliance with federal, state, and internal healthcare regulations.
• Create and review clinical policies and procedures annually, ensuring alignment with standards.
• Represent the organization in healthcare associations and regulatory committees.
• Collaborate with Medical Director, Operations Director, and leadership teams to ensure consistent, high-quality care.
• Participate in patient/family meetings, staff development, and organizational activities.
• Uphold safety standards and infection control protocols in all care settings.
• Attend ongoing training and maintain all professional certifications.
• Designate a qualified registered nurse to act in your absence.
• In certain states, ensure compliance with state-specific nursing practice acts and documentation standards.
• Perform additional leadership duties as needed.

Required Qualifications:

• Bachelor of Science in Nursing (BSN) required.
• Minimum of 3 years' experience working with elderly or frail populations in acute, long-term, or community-based care.
• Minimum of 3 years of progressive leadership experience in a healthcare setting.
• Strong background in patient-centered care, chronic disease management, and elder care best practices.
• Demonstrated expertise in staff leadership, interdisciplinary collaboration, and clinical education.
• Strong communication, conflict resolution, and team-building skills.
• Knowledge of clinical budgeting, KPIs, and financial resource management.
• Proficiency in electronic health records and Microsoft Office applications.
• Ability to analyze and apply clinical quality improvement data.
• Willingness to lead with empathy, creativity, and a solutions-oriented mindset.
• Reliable transportation, valid driver’s license, and state-required auto insurance.
• Ability to pass all pre-employment screenings including background check, drug test, and health clearance.
• Medically cleared for communicable diseases with up-to-date immunizations.

Desired Qualifications:

• Master’s degree in Healthcare Administration, Nursing Leadership, or a related field.
• Professional certification in a nursing or healthcare leadership specialty.
• Experience in home care, managed care, or long-term care settings.
• 1 year of experience working directly with elderly or frail populations (preferred; training provided if not present).
• Familiarity with innovative, patient-centered models of care.
• Commitment to advancing diversity, equity, and inclusion in the workplace.